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Best Western Resort Hotel & Conference Center
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Reviews (281)
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All reviewsparking lota great place to stayhot tubup to dategreat restaurantnice hotelbiscuits and gravywafflespleasant staystaff was friendlypool areawisconsin dellscomfortable bedsfree breakfaststayed one nightworkout roomexcellent stay
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Reviewed October 27, 2013

This is a very place to portage to all points Up North in Wisconsin. In addition, a streak or sea food dinner at Suzy's restaurant next door is likely to help draw you back for another stay. At least, it did for us.

  • Stayed: October 2013, traveled with family
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Review collected in partnership with Best Western
Thank Richard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_Manager20, Manager at Best Western Resort Hotel & Conference Center, responded to this reviewResponded October 29, 2013

Thank you for taking the time to write a review for us. We are happy that you enjoyed your stay, and also to hear that you will stop again, when you are in the area! I am also glad to know that you tried and enjoyed your meal at Suzy's Steak and Seafood House!!

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Reviewed October 3, 2013

Older hotel but clean. Staff are amazing, very friendly and accommodating to requests (example, iron was broken, front desk staff person brought up a new one within 15 minutes). We had a large group at the breakfast buffet and they allowed us to stay later and didn't close down when scheduled allowing us to sit and chat. Other than outdated rooms and furnishings, the only other negative would be the poor TV reception, slow internet and wall heater / air condition - was really tough to get a comfortable temperature in the room.

Room Tip: Rooms facing the back of the hotel were very quiet.
  • Stayed: September 2013, traveled with friends
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Thank Focused77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_Manager20, Manager at Best Western Resort Hotel & Conference Center, responded to this reviewResponded October 4, 2013

I am happy to hear that the staff here was able to accomodate your requests so quickly. We are in the process of updating the beds, the furnature was updated about 2 years ago. We hope to see you again soon if you are in the area.

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Reviewed August 26, 2013 via mobile

We stayed here on our drive though Wisconsin, so it was convenient on our trip. We payed less than $100 for the room, and i guess we got what we paid for. The room was out of date, and had a weird smell. Couldn't figure out the smell. Shower was not hot, warm when turned all the way up. Shower was also loud when used.

Breakfast was no good, eggs were terrible. I ate cereal instead, and my boyfriend had a waffle.

Probably would look for another hotel if staying in Portage again.

  • Stayed: August 2013
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Thank Angbaum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_Manager20, Manager at Best Western Resort Hotel & Conference Center, responded to this reviewResponded August 30, 2013

I apologize for your experience during your stay. The feedback you gave will be looked into and taken care of. We hope that you will give us another chance if you are in the area again.

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Reviewed August 23, 2013

The staff was very helpful and accommodating staff. They called us to confirm our needs and then attended to them in advance. We were VERY happy with our room and the beds were very comfortable. For some reason there were only linens for 3 in a 4 person booked room, but that was quickly fixable. The hotel is located in an excellent area, with access to any need. The downtown area of Portage is quite cute and we enjoyed driving around the town.

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Best Western
Thank SherryTracy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_Manager20, Manager at Best Western Resort Hotel & Conference Center, responded to this reviewResponded August 26, 2013

I am very happy to see that you enjoyed your visit with us and to Portage. We hope to see you back again soon!

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Reviewed August 15, 2013

We stayed five night and enjoyed a nice quiet stay, Here for a family reunion and the only real issue is finding it at night. My iPhone had us turn left into the Ford dealership and not the opposite way.
One can easily see the hotel from the freeway but there is no sign for it once you are off the freeway. It is a hard right turn off the main drag on to a road that loops north and then swings south. I called the motel two time while driving around the town trying to find the correct street to the motel. Once found the staff were friendly and the room average hotel clean. There was a line of dust down the hall walls and along the edge of the room.
The breakfast was average. Room price was reasonable. The two queen beds were old and marginal with minimal padding and support. The springs that made noise if you rolled over. Would stay there again.

  • Stayed: August 2013, traveled with family
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Thank scienceguy2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_Manager20, Manager at Best Western Resort Hotel & Conference Center, responded to this reviewResponded August 18, 2013

We are glad that you were able to find us, and that the staff made you feel welcome. We are currently in the process of updating the beds, so when you stay with us again, they should all be done.

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