I stayed at the Ridge Motor Inn some months ago while I was working in Portage. When I arrived I saw a gang of men loitering outside the front door who looked like drug dealers or welfare cases. I was told they were actual motel guests! I was met at the front desk by a surly clerk with two-toned hair named Joe who was nasty at check-in and took a lot of time confirming my reservation because he was on the phone and talking to other customers at the same time. An older woman arrived and he and another brunette at the front desk were rude and talked down to her. The motel itself was a total dump. The carpets were thin and dirty and the hallways and room looked like something out of the 50's. The bed was old and uncomfortable and it looked like it had heavy use. The a/c barely worked and when I complained back to the front desk, I was told it was probably the way I turned it on! A guy in the pool area said the Ridge looked the same way 20 years ago. He said complaints are ignored, the maintenance was horrible, the clientele was getting worse and worse and the manager is always absent. In fact, there were some scary characters in the hallway and lurking around the back door which was never locked. The "health" club did not look healthy at all. The men's locker room was cramped and dark and paint was chipped on the walls. The key card for the club and pool did not work and there were people constantly banging on the doors to get someone's attention to get let in. Horrible, horrible! Beware. This place should be torn down.
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- Also Known As:
- Ridge Motor Hotel Portage
- Ridge Hotel Portage