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“Great service, location and views” 4 of 5 bubbles
Review of Holiday Inn Port Washington

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Holiday Inn Port Washington
Ranked #2 of 3 Hotels in Port Washington
Chicago, Illinois
Level Contributor
28 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Great service, location and views”
4 of 5 bubbles Reviewed May 6, 2011

Not much has changed here since my last visit, except they finally did get flat panel TVs. It is still clean, comfortable and has a very friendly staff. They were gracious upon check in and upgraded me to a corner room with a lake view and downtown Port Washington.

The location is great- views are amazing from almost every room and many shops and restaurant are within a 2-5 minute walk. It is only 5 or so minutes off the freeway.

The room also had a whirlpool tub and separate shower. Bathroom and room itself were both very clean. With shades open, amount of light coming into room was great. Conversely, when the shades were closed, light was kept out and room was dark enough to sleep long past sunrise.

Room Tip: Ask for an upgrade to a room facing the lake.
See more room tips
  • Stayed May 2011, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chicagoboy29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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216 reviews from our community

Traveler rating
    59
    67
    62
    20
    8
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Madison, Wisconsin
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed November 30, 2010

When we first checked in, we were given a room which reeked of smoke. The front desk clerk, who was already rude upon check-in was even worse when we asked for a room that did not stink. She finally agreed, but when we asked for the amenities we usually receive from being Priority Club members, we were told that they "don't do that here."

The next morning, we were denied late check out (a standard for Priority Gold members and were told they "don't do that here" either.

We were given a coupon for a free drink, but the pub was closed and they wouldn't even let us have OJ or a soda instead.

Mattresses could use an upgrade, TV had obviously been smashed at some point, hotel needs a renovation.

  • Stayed November 2010, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank loripleas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SandLHospitality, Manager at Holiday Inn Port Washington, responded to this review, December 13, 2010
Dear loripleas,

Thank you for your recent stay at Holiday Inn Harborview in Port Washington, WI and for taking the time to leave a comment about your experience. I'm glad you enjoyed the view along the harbor, as well as the hot tub. I apologize that your room smelled of smoke. Unfortunately, we do also have an occasional guest who will smoke in their room, despite it being a non-smoking room. Please know that we do our best to deodorize and even sometimes repaint in an effort to eliminate the odor when that happens. I sincerely apologize for this inconvenience and I am sorry that our guest service didn't oblige your request for a new room more promptly. It certainly should not have been an issue at all, and we have addressed this with our front office team. In addition, we recently updated over 40 of the televisions.

Please know that we value your your feedback, and take it to heart as we strive to continually improve both our amenities and our guest service. We hope you will give us another try.

Sincerely, Erin Ruppenthal, Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madison, Wisconsin
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed October 20, 2010

This hotel is idealy located right on Lake Michigan. LOVED IT!!!!!
We got there checked in and took a walk around the lake. This city has a lot of character. We asked for a roll away cot, we got it about 2 hours later. The hotel has a swimming pool, jacuzi, and a sauna. All of these are quite small, but great to relax a little. They also have a small fitness room with a tread mill and bike.
The room was very clean, although it was a little tight, it had a fantastic view of the lake. It was great for our one night stay!
They've got a small bar that has a brakfast buffett.
THE ONE THING YOU MUST DO IF YOU ARE IN PORT WASHINGTON IS GO TO THE CHOCOLATE CHISEL. It has great tasting chocolate and it looks like art! GO TO IT!!

  • Stayed October 2010, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Secret_Traveler101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SandLHospitality, Manager at Holiday Inn Port Washington, responded to this review, October 21, 2010
Secret_Traveler101,
Thank you so much for taking a few minutes to share your positive experience at Holiday Inn - Port Washington, WI . We listen to and value our guests' feedback, and we appreciate that you have shared your positive experience and high ratings of our hotel with others. We take great pride in our location along the marina and I'm happy to hear you enjoyed the view and the close proximity to the Lake. We appreciate your business and hope to see you again at Holiday Inn Port Washington!
Sincerely, Erin Ruppenthal, S&L Hospitality
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 7, 2010

Stayed 6 nights @ Port Washington Harbourview Hotel and was pleasantly pleased with all accomodations and peace and serenity of the entire area. Staff was very cordial and accomodating and Restaurant served excellent meals with great prices. Very satisfied customers and we are looking forward to returning next year and will make our reservations quickly since they will book 50 weeks out. Great area within walking distance of many great attractions and the history of the town is worth hearing.

My husband and I would both recommend this hotel and the entire area to anyone wanting to escape the hustle and bustle of city life and to those that love the water, fishing, lighthouses and general relaxing.

  • Stayed October 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lighthouselvr1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
51 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed September 21, 2010

The location is why we chose to stay at this hotel. It is located right next to the marina and Rotary Park, with a lovely view of the lake. The hotel itself is a bit dated in decor, but we didn't spend a ton of time in our room so it did not bother us. The beds were comfy, if a bit soft for my tastes. The place was clean and the staff friendly. Our shower had great water pressure, and the tub was large and deep. The lighting in our bathroom was abysmal, however. For a woman applying makeup, it was not adequate. The room (2 queen) was outfitted with a refrigerator and microwave, 2 beds, desk, and wet bar area. The TV was older, but again, it didn't matter to us.

Do yourself a favor, however, and do NOT eat breakfast at the Rusty Anchor (restaurant/bar in the hotel). I ordered an omelette which was served with a nice big hair in it. Yuck. At least they took it off my bill.

Overall, a good place to stay especially if you don't plan to be in your room all day. Enjoyed our stay.

  • Stayed September 2010, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Rottmom71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Titusville, Florida
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed July 31, 2010

We found the Holiday Inn Harborview at Port Washington a nice surprise. The view was lovely and the hotel is situated next to a park and marina in a charming downtown area. Several restaurants are within easy walking distance. The room was very well appointed with several comfortable chairs, refrigerator and microwave.

  • Stayed July 2010, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CarolSue14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SandLHospitality, Manager at Holiday Inn Port Washington, responded to this review, August 10, 2010
Dear CarolSue14,

Thank you so much for taking a few minutes to share your positive experience at Holiday Inn Harborview in Port Washington. We value our guests' feedback, and we appreciate that you have shared your positive experience and high ratings of our hotel with others. We hope to see you again soon.
Sincerely, Erin Ruppenthal, S&L Hospitality
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
Level Contributor
32 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed July 16, 2010

This was our second visit to this unique property for a short vacation. We liked the ambience so much when we visited last year that we boomeranged back. We like the fact that its directly adjacent to Rotary Park and the marina. There is simply so much stuff to do within walking distance that we never had to fire up the car and drive anywhere. Our suite faced the lake and provided beautiful, serene views. Our room had a microwave, fridge, two queen beds and one pullout. The television was an old school tube-type, but there was HBO. Our kids said the WiFi worked good for their iTouch gizmos. Looking forward to our third visit.

  • Stayed July 2010, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank booboo04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Port Washington

Property: Holiday Inn Port Washington
Address: 135 East Grand Ave, Port Washington, WI 53074
Phone Number:
Location: United States > Wisconsin > Port Washington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Port Washington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Port Washington 3*
Number of rooms: 96
Official Description (provided by the hotel):
Welcome to the Holiday Inn Harborview Port Washington Hotel,, located just 20 miles North of downtown Milwaukee on the shore of Lake Michigan. There are no other Wisconsin destinations that can offer the same sort of East-coast, New England-like charm. The Holiday Inn Harborview is one of the few Lake Michigan harbortown hotels in Wisconsin, offering a unique & charming boutique hotel experience. All guests are sure to appreciate the convenience of being adjacent to the Port Washington Marina, downtown shops & boutiques and some of the finest restaurants in the Milwaukee area including our very own Rusty Anchor Saloon & Eatery! For nearby recreation we are one of the only Port Washington, Milwaukee, Cedarburg, Mequon and Grafton area hotels near: charter fishing on Lake Michigan (3 boats on property), Interurban Bike Trail (starts on property), Elkhart Lake Road America and Kohler Wisconsin. In addition, being one of the few Cedarburg area hotels, many guests will take the short 8-mile trip to experience the Cedar Creek Winery & antique shops in historic downtown Cedarburg. For corporate travelers, the hotel is conveniently located near WE Energies Port Washington Power Plant, Concordia University, Charter Steel, SKF, Simplicity, Allen Edmonds, Tecumseh, Leggett & Platt, Columbia St. Mary s and Kleen Test Products. ... more   less 
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Also Known As:
Holiday Inn Port Washington Hotel Port Washington
Port Washington Holiday Inn

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