The central Wisconsin location of Charcoal Grill has provided a nice meeting place for our family over the years. However, the latest visit was repeatedly disappointing. While the restaurant was not even busy and we had a reservation, service was incredibly slow and we had to repeat requests for coffee refills and menus over and over. Several wait staff were chatting continuously so there were plenty of staff on duty, just not really working. The Sunday buffet selections were limited, colorless, and blah. Those in our party who ordered off the menu had to wait, wait, wait.
It is unlikely that we'll be back.
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