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“Going downhill...time to right the ship”

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Holiday Inn Express Oshkosh-SR 41
Ranked #7 of 11 Hotels in Oshkosh
Green Bay, Wisconsin
Level Contributor
53 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Going downhill...time to right the ship”
Reviewed June 12, 2013

I am not sure what happened this visit...but this place took a marked turn downward since my last visit. The breakfast saturday morning was pathetic. The pancake machine was down and the scrambled eggs were overcooked and gross. When I asked them to make more they said there were already eggs in the pan. I would not feed the ones they put out there to my dog. In addition the person doing breakfast was doing double duty as cleaning lady and frequently left the breakfast area to clean rooms on the first floor. This double duty led to neglect in the breakfast area and no one being present to express concerns too. Although breakfast on sunday morning included pancakes since the machine was fixed...they were completely out of regular milk. This is not the norm for this hotel so they have an opportunity to right the ship...otherwise this place could go downhill fast.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Phil K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnExpressOsh, General Manager at Holiday Inn Express Oshkosh-SR 41, responded to this review, June 17, 2013
Hello,

Thank you for staying at our hotel and most importantly thank you for taking the time to complete a TripAdvisor survey. I am Kevin Johnson, General Manager of the Holiday Inn Express in Oshkosh. We appreciate any guests who stay with us and gives us their feedback on our hotel and their stay. Your comments have been shared with the entire staff and we want to let you know your comments were heard. If you are ever in the Oshkosh area again, you are more than welcome to come and give us another try.

Thank you for your time,

Kevin Johnson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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163 reviews from our community

Traveler rating
    86
    41
    24
    8
    4
See reviews for
53
26
11
48
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • Any
English first
Level Contributor
141 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed April 11, 2013

The hotel is in a great location to the highway, food and shopping. Exercise room was nice, although messy with garbage. Pool area is inviting. Our room was very nice except the shower door was broken and kept falling off the track. Dual shower heads felt great though! Wish they had coffee ready earlier. At 6:20 am they were just preparing it and there were many guests waiting. Hotel should have it ready by 6.

Room Tip: Request anything but first floor. It was extremely noisy.
See more room tips
  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kim T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnExpressOsh, General Manager at Holiday Inn Express Oshkosh-SR 41, responded to this review, April 12, 2013
Hello,

Thank you so much for completing a TripAdvisor Survey! I am Kevin Johnson, General Manager of the Holiday Inn Express Oshkosh.

We appreciate your honestly and informative feedback. It only helps our hotel for the better. We are happy to hear that you enjoyed your stay and our shower heads! We will be sure to try to have the coffee out before breakfast starts at 6:30am for our early morning guests.

Again, we thank you for your comments and whenever you are in the Oshkosh area, you are welcome back anytime!

Have a great day!

Kevin Johnson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madison, Wisconsin
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 19, 2013

We stayed here with several other families for a basketball tournament and really enjoyed our stay. It appears to be an older hotel but almost everything in it has been updated. We were provided a meeting room to gather as a group at no charge which was very nice. We also spent a lot of time in their breakfast area. Its located very close to several restaurants and stores. Staff was very friendly as well.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tcs122499
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnExpressOsh, General Manager at Holiday Inn Express Oshkosh-SR 41, responded to this review, March 21, 2013
Hello,

Thank you so much for taking the time to complete a Trip Advisor Survey! We appreciate the comments that you gave our hotel and staff. You comments will be shared with our entire staff. Its so exciting to hear when a guest or multiple guests stay with us numerous times!

We are glad that you enjoyed your stay, our facilities, and service. You and yours are welcome you back to the Holiday Inn Express Oshkosh anytime!

Thanks again,

Kevin Johnson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chadds Ford, Pennsylvania
1 review
Reviewed February 8, 2013

Traveling on business can be a daunting time but with the pleasurable and accommodating staff and the clean spacious rooms at Holiday Inn Express Oshkosh your tip is more enjoyable. It was nice to enjoy cocktail hour ever evening to relax. The warm breakfast starts your day off right. Great location with many restaurant options and shopping close by.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Braden C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnExpressOsh, General Manager at Holiday Inn Express Oshkosh-SR 41, responded to this review, February 13, 2013
Hello,

Thank you so much for completing a TripAdvisor survey. I am Kevin Johnson, General Manager of the Holiday Inn Express Oshkosh! We are glad to hear that you did enjoy your stay with us!

Your comments have been shared with the entire staff and they always like to hear feedback from our guests, especially the surveys like yours! I am glad that our staff was able to accommodate you and assist with any needs you may have had.

We hope that you will choose our hotel again in the future, we'll be waiting for you!

Thanks again,

Kevin Johnson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kenosha, Wisconsin
Level Contributor
113 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed January 31, 2013

Very friendly service. A gift for PC cardmembers along with reception were much appreciated. Nice, quiet hotel. Hot breakfast was very good. Unusually for most hotels the wireless actually worked for video with just a glitch or two. Nice.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank eric j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnExpressOsh, General Manager at Holiday Inn Express Oshkosh-SR 41, responded to this review, February 4, 2013
Hello!

Thank you completing a Trip Advisor Survey! I am Kevin Johnson, General Manager of the Holiday Inn Express Oshkosh. The entire staff reads every guest comment and loves to hear when they have done a good job! It's guest like you that inspire us to be better and continue to serve our guest the best we can!

Come join us again in the future!

Thank you,

Kevin Johnson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plainfield, Illinois
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 3, 2013

When arrived at the Holiday Inn Express we were greeted by a happy, welcoming employee. While we were checking in, we were offered chocolate chip cookies. What a nice treat! Our room was great - clean nicely arranged. The room temperature was awesome - especially on the hot and muggy days. The breakfast area was spacious. The food selection included many different items from a cold breakfast to different hot items to chose from. The breakfast items were in plentiful supply! Great place! The construction traffic nearby was the ONLY down part of the trip.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ddbaldwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnExpressOsh, General Manager at Holiday Inn Express Oshkosh-SR 41, responded to this review, January 4, 2013
Hello,

I am Kevin Johnson, General Manager of the Holiday Inn Express Oshkosh. We thank you for taking the time for Trip Advisor comments. Your words were so meaningful to us. Good News!! The construction has been since over November of 2012 so you will have no worries upon your return. We hope that we were able to give great customer service and that you enjoyed what our hotel has to offer. You are welcome back anytime!

Thank you,

Kevin Johnson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Green Bay, Wisconsin
Level Contributor
53 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed December 30, 2012

This hotel showed great attention to detail from beginning to end. They offered a free upgrade upon check-in...quickly restocked the towels in the pool area when they were empty...and offer an open bar during the evening. The rooms themselves are clean and parking is more than adequate for all guests. I am staying here in the future and will continue to do so whenever I am in Oshkosh.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Phil K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnExpressOsh, General Manager at Holiday Inn Express Oshkosh-SR 41, responded to this review, January 4, 2013
Hello,

Thank you completing a Trip Advisor survey. I am Kevin Johnson, General Manager of the Holiday Inn Express Oshkosh. Your kind words have been shared with the staff. They love to hear good comments about our hotel service and staff. We are glad to hear that we were able to satisfy your needs. We look forward for your stays with us in the future.

Thank you!

Kevin Johnson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Oshkosh-SR 41

Property: Holiday Inn Express Oshkosh-SR 41
Address: 2251 Westowne Ave, Oshkosh, WI 54904-7765
Phone Number:
Location: United States > Wisconsin > Oshkosh
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Oshkosh
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Oshkosh-SR 41 2.5*
Number of rooms: 68
Official Description (provided by the hotel):
Traveling to Oshkosh, Wisconsin? You will enjoy the Holiday Inn Express Hotel & Suites Oshkosh, WI. This upscale hotel in Oshkosh is conveniently located at the intersection of Hwy. 41 and Hwy. 21, just minutes from the University of Wisconsin Oshkosh Campus, UW Oshkosh Titan Athletics and the UW Oshkosh Kolf Sports Center, downtown Oshkosh, EAA AirVenture Museum and 40 miles from the Green Bay Packer Lambeau Field Stadium. The Holiday Inn Express Hotel & Suites Oshkosh WI features luxury suites with whirlpools and/or extended living areas ideal for relocating to Oshkosh, Wisconsin. If your visiting one of Oshkosh, Wisconsin's largest businesses you are also just a stone throw away. Oshkosh Truck Corporate Headquarters is less than 3 miles away, Oshkosh Truck Training Center is 4 miles away, Aurora Medical Center is right next door, Miles Kimball is 3 miles away and Bemis and Curwood Corporations are 2 miles aways. This Oshkosh hotel's beautiful new decor compliments the friendly and courteous staff eager to greet you at check-in. Catering to the needs of business travelers with such unique programs as: 2,000 Bonus Priority Club Points for stays of two days or more and 3,000 Bonus Priority Club Points for stays of three days or more, see rates for details. Stay connected while away from the office with free high speed wireless Internet at this Oshkosh Wisconsin hotel. ... more   less 
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Also Known As:
Holiday Inn Express Oshkosh-Sr 41 Hotel Oshkosh
Holiday Inn Oshkosh
Oshkosh Holiday Inn

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