Overall this is a well maintained and nice hotel. With a pool and conference center, the hotel provides a business and family friendly atmosphere. The rooms are pleasant and cabin themed with good lighting and excellent internet.
There is room for improvement:
Shower curtain rods are not bowed out. When you a tall person with broad shoulders, a small shower needs the bowed out curtain bar.
Tv Channel selection is OK. Controlling the TV is a little confusing with channel selection being difficult to decipher.
The worst and most hurtful service for this otherwise great hotel is the breakfast bar. Poorly executed with tiny garbage cans that easily overflow, it presents a poorly planned representation. There are no eggs or meat and the staff is more focused on tearing down the food bar than ensuring their paying customers have full stocking up to the 10 oclock cutoff on weekends, and useable garbage cans. Fruit selection is poor and the juice machines provide fruit flavored aide and not juice.
Management needs to do a rehearsal test of the breakfast bar and make a critical assessment of the operation, followed by procedural and product improvement.
King size bed was exceptionally comfy with great pillows. Room stayed warm and toasty.
The internet is great throughout the areas we visited.
- Official Description (provided by the hotel):
- Stoney Creek Hotel & Conference Center of La Crosse/Onalaska is your haven after a busy day of snow skiing, shopping or cruising the Mississippi river. We have 157 uniquely appointed hotel rooms, including theme suites with whirlpool baths and stone fireplaces. For family getaways, our rooms feature king-size beds and sturdy double-deck log bunks for the kids. We offer 12,000 square feet of flexible meeting space just right for weddings, reunions and business events. ... more less
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- Also Known As:
- Stoney Creek Inn - La Crosse Hotel Onalaska
- Stoney Creek Hotel
- Stoney Creek Onalaska