My girlfriend and I stayed here for 8 days over Christmas last year and we had a great experience thanks almost exclusively to Jeff, the Assistant Manager. Because of him I decided to stay here again over Christmas this year; we stayed for 11 days this time. I knew I was happy with the room we stayed in last time (second floor, back of the hotel away from the freeway, and right between the stairs and elevator) so I wanted to see if I could request the same room. I kept forgetting to call and ask for it right up until the day I was getting in to town. I called up and happened to get Jeff. I didn't expect him to remember me, but he did. Not only had he remembered me but he had already noticed my name on the list of people checking in and put us in that same room. I was extremely happy! He is always in a good mood and is willing to help with anything to make your stay a good one.
The hotel was getting new tvs last year, and this year they were painting and redoing the baseboards in the lobby, first, floor, and third floor. It's nice to see that they are doing things to keep the hotel looking new, and it didn't interfere with us at all. I believe they avoided booking anyone on the 1st and 3rd floors, but I'm not positive. I know that we didn't hear a thing.
My only real complaint is that the walls are extremely thin. If there is someone staying next to you then you'll be able to hear them very clearly. I think we have been spoiled by staying here during times that the hotel is fairly empty -- not many people go to Wisconsin in the middle of winter! But when we have had nights where people were next to us, we had to use a white noise app on our phones to drown it out. I'm not sure that the hotel could do anything to prevent that at this point, it's just how it was built.
Overall the staff is great and helpful, the hotel is very clean and kept up-to-date, and we will definitely stay here again on our next trip.
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- Also Known As:
- Microtel Inn Onalaska (La Crosse Area) Hotel Onalaska
- Microtel Onalaska
- Onalaska Microtel