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“Hotel with no Customer Service and Terrible Beds”

Coachlight Inn Motel
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Coachlight Inn Motel
Ranked #1 of 1 Hotels in Oconto Falls
Reviewed August 19, 2013

First of all there is no one at the hotel most of the day. When someone does show up they are not helpful and leave as soon as possible. The beds are atrocious they will hurt your back by the second day. The rooms are dated and not up to 1980's standards. I only stayed two days hoping it would get better the second day but it got worse. Do not stay at this hotel.

  • Stayed: May 2013, traveled on business
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3  Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MTSMGS, Owner at Coachlight Inn Motel, responded to this reviewResponded September 17, 2013

Both my wife and I work full time besides running the motel. We have a part time mgr. there during late morning to early afternoon. After 3:30 pm we are there . we don't live on site but can be reached via phone or intercom. (we live 7min from the business). We would have gladly tried to resolve the problem of uncomfortable beds or refunded your $$ if we would have known you were not satisfied with the room. Our rooms are not brand new, however they are clean, comfortable and reasonably priced. We have repeat weekly, monthly and yearly customers from all over the state, country and even the globe.My family and friends also stay here when they visit. I apologize for not meeting your expectations.
If you are ever in the area again please give us a chance to correct this with a free nights stay.
Thanks
Mike

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Reviews (12)
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10 - 12 of 12 reviews

Reviewed January 7, 2013

The room was clean except for a small mark on the counter, which turned out to be a stain so it was okay. The masonry walls make it quiet. The shower was hot with a good flow. A little off the beaten path, but it is very affordable.

  • Stayed: January 2013, traveled as a couple
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7  Thank 906Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 24, 2012

I stay here for business once a month for business. The hotel rooms are ALWAYS clean and the price is right. Customer service here was outstanding! Bathrooms are a little small, but not everyone is as tall as I am. Over all, this is a nice cozy little hotel, very personalble!

  • Stayed: November 2012, traveled on business
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6  Thank RB2242339
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Coachlight Inn Motel

Address: 248 N Main St, Highway 22, Oconto Falls, WI 54154-1047
Location: United States > Wisconsin > Oconto Falls
Hotel Style:
Ranked #1 of 1 Hotels in Oconto Falls
Number of rooms: 13

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