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“Great hotel, but they need to finish their transition to Non smoking” 4 of 5 bubbles
Review of Candlewood Suites Milwaukee Airport-Oak Creek

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Candlewood Suites Milwaukee Airport-Oak Creek
Ranked #5 of 8 Hotels in Oak Creek
Rochester, Minnesota
1 review
“Great hotel, but they need to finish their transition to Non smoking”
4 of 5 bubbles Reviewed July 20, 2010

We stayed in this hotel for just one night one our way from MN to IL. We got in late and when we walked in, the room smelled horribly of smoke. Unfortunately, our kids had already gotten into bed (it was 10:30pm and they were tired!) so when we called to switch our room, they would not change it since we touched the beds. The room was extrememly clean looking and was very new, great set up and I think would have been at the top of our list to come back, except for the smoke smell. I am not sure why they opened it up as a partially smoking hotel and then change it a year later. We were told that they were in transition of changing smoking rooms to non smoking...my thoughts are not to advertise it as a non smoking room if you havent made the entire updates needed to take out the smell. The pillows and the blankets were thick with the smell and that is why I rated the sleep quality so low. Overall, we loved the hotel..just not the smell. If you stay and do not like the smell of smoke, I would call and request a room that has been smoke free since the opening.

  • Stayed July 2010, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 101sean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milpromke, General Manager at Candlewood Suites Milwaukee Airport-Oak Creek, responded to this review, July 27, 2010
Thank you for posting your feedback on your recent stay at our Candlewood Suites - Milwaukee Airport. I apologize that you experienced one of our former smoking rooms during our transition. We have since deep cleaned all of the former smoking rooms including cleaning all of the carpets, washing down the walls, cleaning the shears and changing the bed spreads in all of the rooms.

I will also be sure to share your kind remarks about our hotel with the staff and we hope to see you the next time you are back in the Milwaukee area.

Sincerely,

Clint Wills
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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74 reviews from our community

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    4
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (15)
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English first
Palatine, Illinois
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed May 10, 2009

Brand New, opened in Feb 09. Great free HOT Breakfast including waffles, Free dinner meal tues - thurs, free laundry, two computers in the business center. Stove, microwave and fridge with Freezer. Full stocked Kitchen. 2 blocks off on I-94.

  • Stayed May 2009, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sehaare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
k70341, Manager at Candlewood Suites Milwaukee Airport-Oak Creek, responded to this review, January 31, 2010
Thank you for taking the time to write about your stay at our NEW Candlewood Suites at the Milwaukee Airport. We have taken great pride in the work we have done to make you "feel like home" when you are staying with us. Our rooms are new, include full kitchens, and have everything needed for the long-term traveler. Thanks again for taking the time to write a review, and we look forward to having you stay with us again in the future!
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Additional Information about Candlewood Suites Milwaukee Airport-Oak Creek

Property: Candlewood Suites Milwaukee Airport-Oak Creek
Address: 6440 South 13th Street, Oak Creek, WI 53154
Phone Number:
Location: United States > Wisconsin > Oak Creek
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 8 Hotels in Oak Creek
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Candlewood Suites Milwaukee Airport-Oak Creek 2.5*
Number of rooms: 95
Official Description (provided by the hotel):
Extended-stay travelers, we know what you need. Candlewood Suites Milwaukee Airport is designed from the ground up just for you! At Candlewood Suites, we understand that extended-stay travelers play by different rules and need a hotel that understands your unique needs. Just minutes away from Milwaukee General Mitchell Airport MKE and the Oak Creek Power Plant, Candlewood Suites gives you the amenities that make you feel at home. Fully equipped suites, room to spread out, space to work and a place to relax. Plus there's great shopping, dining, and exciting entertainment at Southridge Mall and Potawotomi Bingo and Casino, both just a short drive away. Whether you are coming to Milwaukee for business or fun, your room at the Candlewood Suites Milwaukee Airport is your personal retreat. When it is time to get connected we know what you need, free high-speed Internet and free long distance, premium cable and HBO. And when you need to burn some energy, the fully equipped fitness center will help melt the stress away. When you come to Milwaukee, Wisconsin we know exactly what you need, Candlewood Suites Milwaukee Airport is your best stay for a week, month or even a year. ... more   less 
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Also Known As:
Candlewood Suites Milwaukee Airport-Oak Creek Hotel Oak Creek

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