I greatly appreciated the price of $39.99 per evening for a two bed room (although not necessary as I was a single). I found that price on Expedia and somehow accidentally booked online for one night when I truly needed two nights. In person, I entered the hotel looking to book for a second evening. I was expecting helpful customer assistance (seeing as there was an award on the wall for "Best Customer Service") I instead got a woman who was abrupt, unfriendly and impolite. As I was checking in, not once did she say "please" or "thank you" in fact, she scolded me (rather than politely informing me when it was unnecessary) about Red Roof and Expedia being separate bookings and there "wasn't a thing she could do about Expedia", I never asked by the way. And then she extended her hand and demanded "I need your drivers license" no please or anything. She was rude. Windows on the first floor face the parking lot so, I kept mine shut cause who wants people peeking in. The washcloth was dirty, the air conditioner worked but was LOUD, their internet service was choppy, and the maid attempted to peek into my room first thing in the morning in spite of my "Privacy" sign hooked on the door. Not the best experience, livable but, I won't be returning. Ever.
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- Also Known As:
- Red Roof Inn Oak Creek
- Oak Creek Red Roof Inn