I am absolutely floored as I booked a room yesterday for mid November for my sons birthday - so we could have cake, some pizza and swim for the day/evening as it'll be quite cold in Milwaukee by then. I reserved a poolside room - and they do have a pool WITH a kiddie area and a small slide - and today they called saying they need to cancel my reservation as they have a new policy where they do not allow anyone living within 30 miles to make a reservation! I asked them to explain the reasoning and they said they are for the business traveler. I get it some hotels are business geared but this has a kiddie pool and poolside rooms, etc and they accepted my reservation to cancel after the fact! At the end of the call I said so I guess you are not family friendly anymore then and she was tripping over words as she knew the answer to that but did not want to say it.
She said their partner HOLIDAY INN EXPRESS has the same policy.More
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