When we arrived at the hotel, planning on being shuttled to the airport the following day and to be picked up the next week, it appeared to be a beautiful hotel. The staff had told us we were welcome to stay in our room a little later the next day, as our flight wasn't until about 5:00 pm. Our family then went to our room, which we later discovered there were little bugs infesting our room. The pool was very nice, and so was the continental breakfast the next morning. We went up to the front desk after returning from shopping at about noon the next day, coming to find out that we "needed to get out of our room, as soon as possible." Even though they had told us a day before that we were welcome to stay until we had to leave for our shuttle. We had 5 people, and all needed to shower, and pack up which was not possible to be done quickly. Eventually we ended up sitting in the lobby waiting for our shuttle for about half an hour. When our flight had come in the following week, we were told to call the hotel before we got our luggage. We did so, and they told us our shuttle would be waiting for us. When we arrived at the spot they claimed it would be, we continued to wait for our shuttle HALF AN HOUR before it arrived, calling the hotel twice during that time. Keep in mind, it is the end of October and not-so-hot outside. I personally went to the airport shuttle desk, and notified them of the situation. The woman there told me we should just take a cab, and make the hotel pay for it because it was rediculus to wait that long. As we stood there, we saw several shuttles, come and go, and would see the same exact one come back within a period of 10 minutes, so theres NO REASON it should've taken that long. Once it finally arrived, the man was very rude, and said his reason for being late was "traffic," but once we got on the road the traffic didn't seem to be a problem at all. I was VERY disappointed at this, and the way the staff handled the situation. I definatley wouldn't recommend any friends or family of mine to stay here, because of the shuttle issue. What if they were late bringing you to the airport?
- Reservation Options:
- TripAdvisor is proud to partner with Choice Hotels, Booking.com, Hotels.com, Expedia, Travelocity, Orbitz, Hotwire, Cancelon, Agoda, Evoline ltd and HotelQuickly so you can book your Comfort Suites Milwaukee Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Comfort Suites Milwaukee Airport Hotel Oak Creek
- Milwaukee Airport Comfort Suites
- Comfort Suites Oak Creek
- Oak Creek Comfort Suites