We stayed there and when we went to check in, the office was closed with a note on the door that said they would be back in an hour but no time that they left. Which was fine because we were earlier then we should have been, so we killed time in the city center. Check in was great the owner was wonderful and super nice and helpful. However the next night we went to the office to purchase beer and they were closed for the evening. It was 7pm, this would not have been that bad of an issue because hell we can purchase beer any where but the ice machine is in the office. We saw one other patron go to the office to get ice as well. Then we were told that there would be a breakfast Saturday and Sunday from 7-10am. We went to check out at 8:30 am on a Sunday and the door was locked tightly and they did not answer the door bell. The worse part of it was the whole inn was full and there were no vacancies. How can a business run this way? I was really hoping that a small business would be better and be willing to go above and beyond for their customers. :( They did not, when we take our next visit to New Glarus we will not be staying there.
- Also Known As:
- Swiss Aire Hotel