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“Unexpected delight”

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BEST WESTERN PREMIER Bridgewood Resort Hotel
Ranked #1 of 4 Hotels in Neenah
Certificate of Excellence
GreenLeadersBronze level
st. johns fl, United States
1 review
“Unexpected delight”
5 of 5 bubbles Reviewed August 15, 2014

If you think all Best Westerns are the same, your wrong. This is a quality hotel that is well kept and managed by caring and thoughtful staff. From the front desk to the waitress in the restaturant they went above and beyond. The rooms are beautiful with all the amentities.

  • Stayed August 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Steven M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review, August 16, 2014
Dear Steven M,
Thank you for recognizing our BW PREMIER property as the highest level of Best Westerns. We hope you'll return often to enjoy our hospitality.
Bob Dove
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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589 reviews from our community

Traveler rating
    473
    85
    15
    8
    8
See reviews for
211
79
19
223
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Appleton, United States
1 review
5 of 5 bubbles Reviewed August 12, 2014

We stayed here for our wedding night and got a free night for our 1st Anniversary. We were very happy with our stay both times! I would definitely recommend this hotel for people who are staying in the area and would also recommend the venue to those getting married in the Fox Valley!!

  • Stayed August 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Zack & Sarah P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review, August 16, 2014
Dear Zack & Sarah P,
Thank you for commenting on your anniversary stay at Bridgewood. We always enjoy welcoming our wedding couples back for a complimentary overnight on their first anniversary and are glad everything met your expectations.
Bob Dove
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Janesville, United States
1 review
4 of 5 bubbles Reviewed August 9, 2014

Upon check in the person working at the counter was EXTREMELY rude! He kind of ruined my night with his terrible attitude! Other than that we enjoyed our stay. Very clean and comfortable room. The kiddos enjoyed the pool and we had a great time!

  • Stayed August 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Lexi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review, August 16, 2014
Dear Lexi M,
Once again I want to apologize for the attitude and lack of professionalism you experienced at our hotel. Superior guest service is something we strive to create everyday and I am sorry we failed in the incident with you. I appreciate your feedback and the entire team at Bridgewood will continue to work hard so that these occasions will not reoccur.
Bob Dove
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oshkosh
1 review
5 of 5 bubbles Reviewed August 7, 2014

Great Staff, all made daughters day Wonderful. Staff reacted Quickly when rain came and they had to move everything inside. Food was very good, everyone at hotel went out of their way to please. Great Service, would highly recommend.

  • Stayed August 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Catherine N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review, August 16, 2014
Dear Catherine N,
Thank you for recognizing the Bridgewood staff for a job well done. We're pleased that the wedding reception was a success and proud to have played a role in that outcome.
Bob Dove
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stuart, FL
Level Contributor
239 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 bubbles Reviewed August 6, 2014 via mobile

I stayed for 11 nights and had a very enjoyable experience. I had a king bed business suite. There were nice amenities in the room, Including fridge, microwave, safe, iron & board and 2 tv's. The staff gets huge credit for making this an enjoyable stay. They were always helpful and polite. Nice lounge and restaurant are attached.

Stayed August 2014
Helpful?
Thank CLRD4TO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review, August 16, 2014
Dear CLDR4TO,
Thank you for commenting on your experience at our property. Our staff is our greatest strength and it's great to know that our guests often take the time to point that fact out to all of us. Thanks again and we look forward to next July when your group returns to Neenah & Oshkosh.
Bob Dove
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
GRAND FORKS
2 reviews
5 of 5 bubbles Reviewed August 5, 2014

I have stayed at this hotel about 6 different times, each stay lasting approx 14 days. The staff goes above and beyond to assist. The hotel is very clean and quiet. Whether business or pleasure I highly recommend this Best Western in Neenah WI.

  • Stayed August 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Charles A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review, August 16, 2014
Dear Charles A,
Thank you for your recent review of Bridgewood Resort Hotel. We appreciate your enthusiasm for the amenities of our property and look forward to your wonderful team returning each summer. See you next July.
Bob Dove
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
5 of 5 bubbles Reviewed July 27, 2014

Great staff, clean and friendly. Nice grounds, pool and putt putt golf etc. very relaxing, enjoyed managers reception and kids enjoyed the pool area. Would stay here again if in area. Staff had recommendations for eating, better room and eal plan that fit out family outing better. Thanks for your insight.

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank johnbA5584DN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review, August 2, 2014
Dear johnbA5584Dn,
Thanks for commenting on your family's visit to Bridgewood. Your review sums up what we're proudest of at our resort - staff and amenities. We're glad you enjoyed your stay and are glad you'll return if you come back to the area.
Bob Dove
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PREMIER Bridgewood Resort Hotel

Property: BEST WESTERN PREMIER Bridgewood Resort Hotel
Address: 1000 Cameron Way, Neenah, WI 54956-9807
Phone Number:
Location: United States > Wisconsin > Neenah
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Neenah
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PREMIER Bridgewood Resort Hotel 3*
Number of rooms: 95
Official Description (provided by the hotel):
Best Western Premier Bridgewood Resort Hotel is a full service hotel with 95 guestrooms, adjoining conference center, and a family friendly restaurant & lounge with an outdoor patio. The conference center hosts countless corporate meetings and events, as well as over 100 wedding receptions annually. Amenities include a nine hole golf course, 18 hole miniature golf course, two platform tennis courts, aquatic fun center with four pools, business center, sundries store and off premise catering options. Enjoy walking/bike trails on the property and adjoining city trails. Beginning in June of 2017,our hotel will be offering complimentary bicycles for guests and a limited number of pet friendly guestrooms. ... more   less 
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Also Known As:
Best Western Premier Bridgewood Hotel Neenah
Best Western Neenah
Neenah Best Western
Best Western Bridgewood Hotel

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