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“Best Western Neenah”

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Best Western Premier Bridgewood Resort Hotel
Ranked #1 of 4 Hotels in Neenah
Certificate of Excellence
GreenLeadersBronze level
Reviewed August 9, 2014

Upon check in the person working at the counter was EXTREMELY rude! He kind of ruined my night with his terrible attitude! Other than that we enjoyed our stay. Very clean and comfortable room. The kiddos enjoyed the pool and we had a great time!

  • Stayed: August 2014, traveled with family
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Review collected in partnership with Best Western
Thank Lexi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this reviewResponded August 16, 2014

Dear Lexi M,
Once again I want to apologize for the attitude and lack of professionalism you experienced at our hotel. Superior guest service is something we strive to create everyday and I am sorry we failed in the incident with you. I appreciate your feedback and the entire team at Bridgewood will continue to work hard so that these occasions will not reoccur.
Bob Dove
General Manager

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Reviews (656)
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383 - 389 of 656 reviews

Reviewed August 7, 2014

Great Staff, all made daughters day Wonderful. Staff reacted Quickly when rain came and they had to move everything inside. Food was very good, everyone at hotel went out of their way to please. Great Service, would highly recommend.

  • Stayed: August 2014, traveled with family
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Review collected in partnership with Best Western
Thank Catherine N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this reviewResponded August 16, 2014

Dear Catherine N,
Thank you for recognizing the Bridgewood staff for a job well done. We're pleased that the wedding reception was a success and proud to have played a role in that outcome.
Bob Dove
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 6, 2014 via mobile

I stayed for 11 nights and had a very enjoyable experience. I had a king bed business suite. There were nice amenities in the room, Including fridge, microwave, safe, iron & board and 2 tv's. The staff gets huge credit for making this an enjoyable stay. They were always helpful and polite. Nice lounge and restaurant are attached.

Stayed: August 2014
Thank CLRD4TO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this reviewResponded August 16, 2014

Dear CLDR4TO,
Thank you for commenting on your experience at our property. Our staff is our greatest strength and it's great to know that our guests often take the time to point that fact out to all of us. Thanks again and we look forward to next July when your group returns to Neenah & Oshkosh.
Bob Dove
General Manager

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Reviewed August 5, 2014

I have stayed at this hotel about 6 different times, each stay lasting approx 14 days. The staff goes above and beyond to assist. The hotel is very clean and quiet. Whether business or pleasure I highly recommend this Best Western in Neenah WI.

  • Stayed: August 2014, traveled on business
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Review collected in partnership with Best Western
Thank Charles A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this reviewResponded August 16, 2014

Dear Charles A,
Thank you for your recent review of Bridgewood Resort Hotel. We appreciate your enthusiasm for the amenities of our property and look forward to your wonderful team returning each summer. See you next July.
Bob Dove
General Manager

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Reviewed July 27, 2014

Great staff, clean and friendly. Nice grounds, pool and putt putt golf etc. very relaxing, enjoyed managers reception and kids enjoyed the pool area. Would stay here again if in area. Staff had recommendations for eating, better room and eal plan that fit out family outing better. Thanks for your insight.

  • Stayed: July 2014, traveled with family
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Review collected in partnership with Best Western
Thank johnbA5584DN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this reviewResponded August 2, 2014

Dear johnbA5584Dn,
Thanks for commenting on your family's visit to Bridgewood. Your review sums up what we're proudest of at our resort - staff and amenities. We're glad you enjoyed your stay and are glad you'll return if you come back to the area.
Bob Dove
General Manager

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Reviewed July 24, 2014

Wow! This hotel is awesome to say the least. Beautiful spot, beautiful building, sparkling clean! The staff was sooooooooo nice. Sink into the extra comfortable bed, and put your head on these cloud-like pillows, and you'll never want to leave. Nice pool too. We purchased $30 worth of food coupons for only $10 and ate breakfast at the Ground Round the following morning. Good food, good service and clean. We travel through Wisconsin every year and will make sure that we never miss staying at this hotel. Thanks, Best Western Premier, Neenah. You're the best!

Room Tip: We got a corner room. Really spacious!
  • Stayed: July 2014, traveled with family
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Thank yooper64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this reviewResponded July 26, 2014

Dear yooper64,
Thank you! Thank you! Thank you!
We're glad you enjoyed the experience at Bridgewood and look forward to you returning soon.
Bob Dove
General Manager

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Reviewed July 24, 2014

We come to this hotel for two main reasons: The pool, and the mini-golf/ice cream stand on the premises. The pool has three options: The zero depth walk in pool for the little ones, no higher than 1 ft 9 inches. Complete with basketball hoop, dump buckets, mushroom waterfall and little frog slide. Great for little ones. Also the one story high corkscrew slide. While not super fast or big, it adds fun to the pool area for the medium and bigger kids. Next, the regular pool for older kids/adults complete with three basketball hoops. Finally, two hot tubs - one indoors, one outdoors. Nice and relaxing for all. The second reason we come: The mini-golf and ice cream stand. a nice course - simple but fun. And great fresh ice cream with all the neat flavors like Superman and Blue Moon (tastes like Fruit Loops). The rooms are nice and spacious. And you have a golf course and Ground Round restaurant right there too. The only thing we do not prefer is having to eat breakfast at the Ground Round. We like the spaciousness you get from a hotel eating area - and it used to be that way here until two years ago. Also, we think they could convert the pool to a saltwater system and not use chlorine anymore. Chlorine is rough on the body, imo. Oh well. We like it here anyways!

  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Best Western
Thank Christopher D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this reviewResponded July 26, 2014

Dear Christopher D,
We appreciated reading such positive feedback from your most recent stay at Bridgewood. Sounds like the family has some real favorites among the many flavor choices of ice cream at On the Fringe miniature golf course! Thanks for the input on the pool water and chlorine level. We're not planning on converting to saltwater, but it's a great reminder to stay on top of chemical readings.
Bob Dove
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Premier Bridgewood Resort Hotel

Address: 1000 Cameron Way, Neenah, WI 54956-9807
Phone Number:
Location: United States > Wisconsin > Neenah
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Neenah
Price Range: $103 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Premier Bridgewood Resort Hotel 3*
Number of rooms: 95
Official Description (provided by the hotel):
Best Western Premier Bridgewood Resort Hotel is a full service hotel with 95 guestrooms, adjoining conference center, and a family friendly restaurant & lounge with an outdoor patio. The conference center hosts countless corporate meetings and events, as well as over 100 wedding receptions annually. Amenities include a nine hole golf course, 18 hole miniature golf course, two platform tennis courts, aquatic fun center with four pools, business center, sundries store and off premise catering options. Enjoy walking/bike trails on the property and adjoining city trails. Beginning in June of 2017,our hotel will be offering complimentary bicycles for guests and a limited number of pet friendly guestrooms. ... more   less 
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Also Known As:
Best Western Premier Bridgewood Hotel Neenah
Best Western Neenah
Neenah Best Western
Best Western Bridgewood Hotel

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