- Free Wifi
- Free Parking
We booked a room for a weekend at the Timber Rattlers opening weekend. The room was so small that we could barely move without bumping into each other. The breakfast was out of almost everything and we had to search for someone to restock it.
On Saturday night, there were several drunks in the lobby/breakfast area watching the Badgers lose in the final four and they were screaming, swearing and allowing their children to run the halls. It was so loud that it woke our 6 month old up and kept him for over an hour. This was at 11 p,m, We called the front desk numerous times to complain but no one answered the phone. At one point the running was so loud and floor shaking that I thought the second floor was going to come crashing down on us.
We complained the next morning at checkout and there was NO OFFER of anything for all the problems. They didn't even seem to care that we were unhappy with our stay.
Thank you for your review and comments regarding our area and breakfast. Guest comments such as yours help us to continuously improve. Thank you for your business.
Priced right. Good breakfast. Friendly and helpful staff. I would recommend it to others and would stay there again.
Thank you for your compliments. Please know that your feedback is extremely valuable to us. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.
Our greatest compliment is for you to return to us for The Best Value Under The Sun. We hope to see you soon.