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“Overpriced for Poor Quality Food”
2 of 5 bubbles Review of World Buffet

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World Buffet
Ranked #36 of 44 Restaurants in Monona
Cuisines: Chinese, Sushi, Asian
Dining options: Dinner, Lunch, Seating, Waitstaff
Restaurant details
Dining options: Dinner, Lunch, Seating, Waitstaff
Hayward, Wisconsin
Level Contributor
199 reviews
149 restaurant reviews
common_n_restaurant_reviews_1bd8 99 helpful votes
“Overpriced for Poor Quality Food”
2 of 5 bubbles Reviewed May 13, 2014

Went with my family on a Sunday evening. Food was the least tasty of any Chinese Buffet I have encountered. The Hibachi grill was the only thing this restaurant had going for it. Items on the buffet were bland and replaced very slowly. Our server was so inept that we had to ask for our bill after waiting forever. I have paid a lot less money for Chinese Buffets twice as good.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank DonByle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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11 reviews from our community

Visitor rating
    2
    1
    2
    4
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Madison, Wisconsin
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Okay food, rude staff”
2 of 5 bubbles Reviewed December 8, 2013

The only reason I'm not giving it 1 star is because the food isn't terrible. It's not particularly great, but it's definitely not bad either. It's difficult to find little places which have a lot of vegetarian options, but this one has a good few.
The first time I had a problem here at all was with their own coupon. They have stamp-cards for visits, free meal after a certain amount. I had accidentally put one stamp on a different card by mistake. They refused to honor these together. Even though it's really in the best interest of keeping their customer base, they really fight about any kind of discount unless it's exactly how they want it to be. Also, if you get a drink with your 'free' lunch, you have to pay for that too. Whatever, no big deal. But as I kept going there I kept noticing the service was worse and worse, as if everyone has just been getting comfortable with being more and more rude. They do what they are supposed to, but with dirty looks. If I smile and say yes, please, I get a dirty look and no response - no polite 'sure!' or really anything to acknowledge my being pleasant. You go to pay and are met by someone saying as little as possible to you as they can - other places people might ask how things were or even just say hi, not here. They don't initiate conversation and will say nothing the whole time if possible. If you say thank you, you are ignored in a very obvious way, creating an awkward silence. It's not just one person. I don't know why they want to be mean and rude to customers for no reason, but if they want people to stop coming there it's working.

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank SomniumSmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison, Wisconsin
Level Contributor
69 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Great Chinese Buffet - large selection at dinner time”
4 of 5 bubbles Reviewed August 30, 2013

Have visited about 20 times since 2010, with business associates and family for dinner buffet. Have not done the lunch buffet which has a different mix of selections.

Large selection including some sushi, pizza, american cuisine and of course many Chinese selections you would expect on a buffet. Food is normally kept warm. Visits after 8:45 [pm not recommended.

Caution - the only time someone in our party tried the Mongolian BBQ the person got very sick a couple of hours after eating.

Click on [MORE] below to format this review for easier reading.

Cleanliness .......................Very good.
Greeting............................ Always fast an courteous.
Order Taking by Server.... Mostly self-serve except drinks.
Order Accuracy...................N/A - self serve.
Food preparation time........ Buffet is usually kept well stocked EXCEPT after 8:45 at night.
Food quality and taste.........Very good.
Service overall.....................Very good; always friendly.
Portions:.............................. All you can eat.
Noise Level..........................Reasonable .
Prices:..................................Moderate.
Restrooms............................OK.
Customers:..........................Mix of mostly lower and middle class clientele.
Location: ............................ Near highway 12.
Ambiance:...........................Large seating area..
Parking...............................Ample.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank wimike999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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