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“clean and convenient with nice staff”

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BEST WESTERN PLUS Concord Inn
Ranked #2 of 7 Hotels in Minocqua
Certificate of Excellence
wisconsin
Level Contributor
65 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“clean and convenient with nice staff”
4 of 5 bubbles Reviewed July 31, 2012

Stayed here with family and had a number of rooms. Staff was friendly, rooms clean. Very convenient location within walking distance to shopping and dining. Also ate at Polecat and Lace - very nice, would recommend that also and in within walking distance. We also have friends who told us ahead of time this was a good choice. Place was fully booked but seemed very quite. Little hotel bar was nice too and had coupon for second drink free.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jgmgWisconsin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michele320, Manager at BEST WESTERN PLUS Concord Inn, responded to this review, August 15, 2012
We are so glad you enjoyed your stay. We look forward to seeing our repeat guests and we strive to make your stay memorable!
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303 reviews from our community

Traveler rating
    165
    97
    28
    7
    6
See reviews for
88
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Any
English first
Wisconsin
Level Contributor
47 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed July 5, 2012

We have stayed at the Concord Inn several times and have had a wonderful experience. Unfortuately our last stay was another story. I made a reservation for two queen rooms lakeside about a month before our stay. I received a confirmation for the rooms just as reserved and held with my American Express card. When we arrived I specifically told the lady at check-in that we had two rooms reserved under my husand's name and we would be paying for both (not matter what the second party said) and she confirmed that she had the two rooms and would make a note with that information. When the second party arrived the clerk started to charge them for a completely different room until I came down and again said we had the room reserved and we were paying for it. After getting two check-in ppl involved we received a credit for an additional charge of $147.83 (I don't know what that was for; Guest adv dep transfer, room chrg revenue, room tax and sales tax????). On our second night of the stay the second party left their room card in the room and had to go to the desk for a duplicate. Well, now the room is in the correct name BUT with a completely different address. When I checked out in the morning the only thing I was told was they didn't know how that happened and they couldn't do anything about it. So at this point, I don't know if I'm getting charged for a complete strangers room, or if someone is getting charged for mine. Another question is how from the time I checked in when the addresses were correct did one get changed to another address in a completely different city?? Also, I realized I left a shirt in the closet and called the hotel. The clerk said they would return it to me COD; I wonder where it is going to end up? BTW both rooms were very clean and comfortable.

Room Tip: Ask for a lake view.
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  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank farsideWisconsin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at BEST WESTERN PLUS Concord Inn, responded to this review, July 6, 2012
Thank you for choosing the Best Western Plus Concord Inn during your recent visit to Minocqua. I apologize for the confusion you experienced with regard to your two sleeping rooms. Your concerns will be shared with our Front Desk team, in order to avoid this type of scenario from occurring again in the future. I’m glad that you’ve stayed here before and know that we do strive for and successfully exceed our guest’s expectations. On a positive note, I’m pleased to hear that you found your room clean and comfortable. I hope you will give us the opportunity to serve you again the next time you visit Minocqua. If you’d like to discuss your concerns further, please do not hesitate to call the hotel. Thank you.
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Branson, Missouri
Level Contributor
76 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed June 30, 2012

Perfectly located on the island with a friendly staff, a wonderfully comfortable bed, and a room with all the amenities -- What more could you ask? Rooms are clean and updated and quite comfortable. I would gladly stay again. As a plus, there is a small bar off the lobby which is the perfect spot for a night cap.

The hotel is located within walking distance of good restaurants and nice shopping. A swimming beach is across the street and next door is the best ice cream shack!

Room Tip: Ice machines are only on 1st and 3rd floors, but soda machines are on each floor. Each room has a s...
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  • Stayed June 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SoloTraveler1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at BEST WESTERN PLUS Concord Inn, responded to this review, July 3, 2012
Thank you for choosing the Best Western Plus Concord Inn for your recent stay in Minocqua. We appreciate your kind words about our cleanliness…our housekeepers work hard to live up to our “ultra clean” reputation! We’ve had the good fortune of updating many of our amenities to enhance our guest experience…and we’re pleased that you noticed them! We are also glad to hear that you had the chance to enjoy our very own “Revere’s Lounge” – a wonderful place for a night cap, indeed! Thank you for taking the time to comment on your stay at the Best Western Plus Concord Inn…we hope you choose to stay with us again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rhinelander, Wisconsin
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed June 30, 2012

We had a pleasant 3-night stay here. The room was very clean, the beds were comfortable and the pool felt great after a couple of warm days on the lake fishing. It's located in the center of town and within walking distance to shopping and some good places to eat

There is an on-site bar... you get a ticket for a buy-one-get-one free drink at the bar.

The breakfast is average but the food was hot and the coffee was very good.

Room Tip: You may wish to get a room on the 3rd floor facing the lake... nice views
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  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RetColonel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at BEST WESTERN PLUS Concord Inn, responded to this review, July 3, 2012
Thank you for your choosing the Best Western Plus Concord Inn for your recent 3-night stay in Minocqua. We appreciate your kind words about our cleanliness, comfortable beds, and swimming pool. Our location is, without question, the best in town – just put on a comfortable pair of walking shoes and head into town for a great time – weather shopping or dining or fishing - or any combination of these or other activities! Thank you for taking the time to comment on your stay at the Best Western Plus Concord Inn…we hope you choose to stay with us again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Davenport, Iowa
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed June 30, 2012

You could not ask for better staff that the Best Western, Minocqua. Stayed there this spring and will be returning in the fall. The place is in a perfect location for everything. The property is the cleanest that I have stayed at while up north, and I believe I have been in just about every other major place in Minocqua. Rooms are wonderful. Clean, well furnished. The pool area was great. Warm water, clean room. The breakfast is awesome. It is like being home when you are away from home. You always want to return to home.

Room Tip: Ask for lakeview rooms.
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  • Stayed May 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KeithIowa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at BEST WESTERN PLUS Concord Inn, responded to this review, July 3, 2012
Thank you for your comments regarding your stay at the Best Western Plus Concord Inn. We are so delighted to hear that you enjoyed your time at our hotel. And we are additionally pleased to hear that you plan on returning in the Fall! We strive for excellence in all that we do and it’s always nice when our hard work is recognized. Our location is the best in town, as there is no hotel closer to the downtown area. When you return in the Fall, you will find brand new Flat Screen TV’s and brand new Pillow Top Beds in all 52 rooms! Once again, thank you for your kind words and for the opportunity to serve you again in the future! See you in the Fall!
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LaGrange, Il.
Level Contributor
3 reviews
5 of 5 bubbles Reviewed June 28, 2012

Stayed here numerous times. Clean rooms, indoor pool / hot tub, great location within walking distance to restaurants / bars. Across the street from a nice park with a sand beach on Lake Minocqua. Friendly staff. We will be back.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeff P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michele320, Manager at BEST WESTERN PLUS Concord Inn, responded to this review, August 15, 2012
Thank you for the wonderful compliment, please come see us again when you are in town.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
Level Contributor
107 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed June 11, 2012

Stayed here while passing through WI last week. Minocqua is a smaller town off the beaten path and is a summer haven. Best Western is in a great location and appears to have been updated somewhat recently. Very friendly gal checked us in. Walk up rate was very reasonable. Rooms are clean and tv's are still old Tube types. Small bar in lobby area. Pool looks nice sized. Don't know if there was a work out room or not. The only downside to this hotel - and minor at that..... thin walls and floors / breakfast selections are small. Need bigger coffee cups too.
Great location within walking distance to restaurants and downtown area. Lake across the street. As always, Wisconsin folks are very friendly. Would definately stay here again.

Room Tip: Ask for higher floor with a view of the lake.
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  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kubzfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michele320, Director of Sales at BEST WESTERN PLUS Concord Inn, responded to this review, June 19, 2012
Thank you for your comments regarding your stay at the Best Western Plus Concord Inn. We are pleased that you discovered and enjoyed Minocqua and our hotel! Our rooms are, indeed, ultra-clean and we appreciate you noticing the hard work of our Housekeeping staff. We have begun the process of installing Flat Screens TV’s – today. Brand new Flat Screen’s for all 52 rooms! We are very excited about this new enhancement. Our downtown location, along with other fine features, are definite advantages to staying at the Best Western Plus Concord Inn. We hope you return again and provide us with the opportunity to serve you in the future. Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Concord Inn

Property: BEST WESTERN PLUS Concord Inn
Address: 320 Front Street, Minocqua, WI 54548
Phone Number:
Location: United States > Wisconsin > Minocqua
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Minocqua
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Concord Inn 2.5*
Number of rooms: 52
Official Description (provided by the hotel):
We are located downtown Minocqua, across the street from the beaches of Torpy Park and within a half block of many unique shops, dining, and area nightlife. ... more   less 
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Also Known As:
Best Western Minocqua
Minocqua Best Western

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