This BW hotel was awful - the bed linens felt scratchy, the linens and pillows were horribly soft and uncomfortable, and the carpet in the hall and room was filthy
Worst of all, they DEMAND to scan your driver's license into their system or they won't let you stay there. I don't know if that is legal or not. We arrived after 11 p.m., so we had no choice but to give in even though we protested. The front desk clerk refused to call the manager to tell him/her of our request not to relinquish our DL. The front desk clerk actually showed us copies of OTHER PEOPLE's scanned copies of their DL's (to prove he copied EVERYBODY's driver's licenses.) We could read everyone's names and DL # - what a breach of security.
I called Best Western main national customer service from the front desk and they said that is not their policy to scan/copy licenses, it is up to the individual franchise.
I have stayed at Hampton Inn, Quality Inn, La Quinta, Comfort Inn, Day's Inn, Clarion, and they have NEVER scanned/copied my license. At most they check it visually to ensure it is me, but my DL # is not forever in their computer system.
Best Western never told me on the phone when I made my reservation that giving them your DL to scan/copy was a requirement to stay there. If I had known that, I would never have booked a room there. In this day of security breaches. If you care about your security, do NOT stay here.
- Official Description (provided by the hotel):
- The recently renovated Best Western Milwaukee West is the place to stay during your visit to Milwaukee. With our recently renovated restaurant National Pizza Pub and Grille right on site we have everything to make your stay great! Just steps to the VA Medical complex, the closest hotel to Miller Park, and just minutes from Downtown. Discover all that Milwaukee has to offer - from Miller Park to the Milwaukee County Zoo - from this affordable and convenient hotel. Offering easy access to the I-94 and I-41, the Best Western Milwaukee West makes it easy to experience the area's most popular attractions. Miller Park, home of the Milwaukee Brewers and many other concerts and events throughout the year, is just a mile away. Other big-name events are held at the nearby State Fair Grounds, and Milwaukee's famous annual music festival, Summerfest, is held each summer about five miles away. This Milwaukee hotel is also within minutes of some of the city's cultural attractions, like Miller Brewery and the Milwaukee County Zoo. We are a great choice for athletes in town for kickball, ice skating and hockey at the Pettit National Ice Center, and other sporting events. Corporate travelers appreciate that the Best Western Milwaukee West is conveniently located to businesses in the retail, medical and education sectors. The Mayfair, Southridge and Brookfield Malls are all within 15 minutes of the hotel, and the VA Hospital, Froedert Hospital and Medical College are just steps away. The University of Wisconsin, Milwaukee is less than ten miles away. Other local business draws include the Wisconsin Expo Center, PH Mining/Harnischfege, Siemens Power Corporation and Rockwell. This West Milwaukee hotel also offers a conference room perfect for corporate meetings or other events. This Best Western hotel in Milwaukee makes each guest feel at home with spacious guest rooms, featuring rooms with kitchenettes, Free Wi-Fi and cable television. Other convenient hotel amenities include a complimentary breakfast, onsite cocktail lounge, indoor heated swimming pool, hot tub and fitness center. We are proud to offer superior customer service and comfortable accommodations in west Milwaukee. ... more less
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- Also Known As:
- Best Western Woods View Hotel Milwaukee
- Best Western Milwaukee
- Milwaukee Best Western