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Reviewed September 13, 2017

I was here for four nights in September. What I look for in a hotel are a quiet room, comfortable bed, clean room, friendly service and, hopefully, breakfast. Brewhouse Inn and Suites met all five. Once in bed, I never heard anyone, although leaving the fan on all night may have masked some sounds I might otherwise have heard. The mattress was very comfortable, maybe even better than what we have at home. The room, which included a refrigerator and sink, was very clean. Staff was very helpful and friendly. I liked the historic nature of the building and how the remodeling preserved some of the features of the old brewery. Area around the hotel seemed safe; I walked 10 minutes each day to our Milwaukee office and walked one night to and from the museum and felt safe. This is definitely one of my favorite places to stay.

  • Stayed: September 2017, traveled on business
    • Value
    • Sleep Quality
    • Service
1  Thank bobkat1022
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol M, Director of Sales at The Brewhouse Inn & Suites, responded to this reviewResponded September 15, 2017

bobkat1022,
Thank you so much for your kind words regarding our hotel! All of the staff at The Brewhouse strive to exceed guest expectations and make everyone's stay as memorable as possible!
I will be sharing your comments with our entire staff so they know their efforts are not going unnoticed!
Thanks again and we look forward to having you back soon!

Warm Regards,
Carol Mehring
Corporate Sales Manager

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Reviewed September 13, 2017

Booked two rooms as this former brewery. They had done a lot of work to turn this building into a hotel. Both rooms had small windows and were dark with little light. Half of the room was taken up with a full kitchen which we didn't need. I requested to move my room because room looked into the garage. The beds were very uncomfortable. They felt like metal springs were poking into sides. This was the case in both rooms.

  • Stayed: September 2017, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank dianamQ6675FT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol M, Director of Sales at The Brewhouse Inn & Suites, responded to this reviewResponded September 15, 2017

dianamQ6675FT,
I'm sorry that our hotel did not meet your expectations. I do hope that the staff was able to accommodate your request to move rooms and you were satisfied with those results.
Please know that we do everything possible to ensure our bedding is comfortable and enjoyable, and I will be passing along your comments so we can be assured that the beds are as comfortable as possible for the next guest.
Thank you for your comments. We can only grow when we know there is an issue.
Best Regards,
Carol Mehring
Corporate Sales Manager

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Reviewed September 10, 2017

Very interesting hotel. I never did experience this. Former Pabst brewery then convert to hotel. It has done a great job. The room was very nice and cozy. The exercise room has very modern equipment. I was very happy with it. Breakfast was ok. I have seen better.
One big minus is location. A lot of construction is taken place around the Inn. Walkability is a question mark. You can a walk during the day toward downtown. Late evening or early night, I was told not advised.

Room Tip: All rooms are the same. All are good.
  • Stayed: September 2017, traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank M00se1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol M, Corporate Sales Manager at The Brewhouse Inn & Suites, responded to this reviewResponded September 15, 2017

M00se1976,
Thank you for your comments! Ahhh, the construction! That shows great growth in the city and especially in our Brewery Neighborhood, but it can be difficult to maneuver around.Perhaps the next time you stay with us, the apartments and the new Bucks arena will be completed, and you will be able to enjoy a stroll to the NEW entertainment district that is located just a few blocks away!
We do appreciate your comments and look forward to having you stay with us again soon!
Best Regards,
Carol M.

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Reviewed September 9, 2017

This is a unique hotel with great customer service and amazing decor. Having previously been a brewery, it is such a nice touch on how they preserved many of the original elements of the brewery into the decor. The way the copper brewing kettles were implemented into the design is stunning! The rooms are very nice with small kitchenettes. The only drawback is the parking situation in this area. The best choice is the valet parking were you have unlimited In/Out for the same cost. The nearby parking garage is similar cost, but you have to pay to enter and exit.

  • Stayed: August 2017, traveled on business
    • Location
    • Sleep Quality
    • Service
Thank Laurie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol M, Corporate Sales Manager at The Brewhouse Inn & Suites, responded to this reviewResponded September 15, 2017

Laurie E,
Thank you so much for your comments and choosing to stay with us! The copper kettles are certainly the star of the show at The Brewhouse, not to mention the cream city brick, both inside and out!
We know that you have many choices when staying in Milwaukee, and we thank you for choosing us!
Best Regards,
Carol M.

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Reviewed September 8, 2017

I love boutique hotels that usually give better service and definitely bigger more unique rooms. On our stay, we had no service issues. Our room was clean, well decorated with a beer style glass door leading into the bedroom. The living area was spacious and offered a nice kitchenette with bar stools at the counter. I give the ambiance in this hotel an A++.

We tried to book a room recently and the hotel was full. I suggest booking in advance.

Room Tip: Book in advance
  • Stayed: August 2017, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank ajbukovitz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol M, Corporate Sales Manager at The Brewhouse Inn & Suites, responded to this reviewResponded September 21, 2017

Dear ajbukovitz,
We always enjoy hearing from our guests, so thank you for the very kind words regarding our hotel and staff! We know that you have many choices when it comes to hotels in Milwaukee, so thank you for choosing us!
We hope to see you again soon!
Best Regards,
Carol

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