Diamond member stayed here for a nice long weekend with my wife, 3, and 5 year old. Checked in around 3:30 into our 1 bedroom suite. Went up to our room and found out the suite did not have a door, but a sitting area, and you could sit there and see the bedroom. Went back downstairs and talked with Nick the GM, who explained none of their suites have doors. I explained my frustration that I was paying premium when I could have just booked a regular 2 bed accommodation. He did offer a discount because of this which I appreciated “Suite” was pretty nice, small bed area, and small sitting area. Room only had 3 towels in it. One night asked for additional towels which never came, but got them early the next morning. Everything was nice and clean. We were on the 5th floor (top floor), which had 2 small windows and not much of a view though. It was a busy weekend with the Cardinals in town and the Bastille festival, but room was extremely quiet. Normally, the suite issue would have left a damper on my impression of the hotel, but I did get some great sleep here so I am still giving it 4 stars.
Location is great. Walking distance with 2 small kids to Lakefront, Riverwalk, 3rd ward, cathedral square, and lots of restaurants. Valet was $24 a night. From the street, its hard to see where the valet is as there is not stand outside. One time I needed my car and called downstairs and came down 15 minutes later and no one relayed the message to them. The next day I figured I would walk down there with my ticket, and no one was down there for valet as there was only one person there and he was off getting another car.
Breakfast was pretty good, free for my wife and I and they didn’t charge our kids. Similar to most other buffets at Hilton and Embassy suites. Continental style with 3 hot items and made to order omelets. Sat down by one TV and asked if it could be changed to ESPN or CNN or something, and the waitress said no. So I asked a manager who explained that their owner insists that TV be left on TCM (Turner classic Movies) which basically shows nothing but old black and white movies. Kind of weird to me, but maybe that’s the look they are going for in an old building, fancy HDTV big screen showing black and white movies.
Overall I would stay here again as long as it’s a reasonable price. It’s a nice older building in good shape. It’s a smaller building compared to some of the other hotels close buy, which means staff can be great when they are not busy, but staff can get overwhelmed during peak times.
- Official Description (provided by the hotel):
- Exploring downtown Milwaukee is easy when you stay at the Hilton Garden Inn Milwaukee Downtown. Right in the heart of the city, everything is nearby this hotel, situated in the historic Landmark Building. One of the closest hotels to Summerfest Grounds & the Marcus Amphitheater, This hotel is also near the U.S. Cellular Arena and Frontier Airlines Convention Center. Milwaukee Art Museum, Lakeshore State Park at the Lake Michigan Lakefront are also within minutes from the hotel. Plan your next event at our hotel. Our beautiful decor creates the perfect setting for any special event, weddings and meetings. Complimentary internet is included with all stays and an onsite restaurant provides convenience when lodging with us. ... more less
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