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“I love Hilton Garden Inn Milwaukee” 5 of 5 stars
Review of Hilton Garden Inn Milwaukee Downtown

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Hilton Garden Inn Milwaukee Downtown
Ranked #5 of 55 Hotels in Milwaukee
Certificate of Excellence
Saint Charles, United States
1 review
“I love Hilton Garden Inn Milwaukee”
5 of 5 stars Reviewed October 15, 2013

My stay was short but sweet. The staff was accommodating and extremely eager to please. The hotel decor is updated but with very tasteful touches of nostalgia. I would definitely stay there again. In fact, I can't wait!

  • Stayed October 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Tiffany S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelly H, Guest Relations Manager at Hilton Garden Inn Milwaukee Downtown, responded to this review, November 7, 2013
Hi Tiffany,

Thank you for taking the time to share your experience with us. I am happy to hear you enjoyed the hotel, its structure and our staff. Your feedback helps us to make sure we are always delivering the best customer service that our guests deserve.

We hope to see you again soon

Hospitably Yours,
Shelly Holmes
Guest Experience Manager
Hilton Garden Inn Milwaukee Downtown
Hotel 414-271-6611 Ext 5028
Direct 414-810-4265
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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819 reviews from our community

Traveler rating
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    47
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See reviews for
173
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Detroit, United States
1 review
4 of 5 stars Reviewed October 15, 2013

Overall experience was good. Location was perfect and the breakfast was awesome. The valet service and bell hop were very helpful these guys are top notch. My only issue is with the wireless internet connectivity in which I was only able to achieve once in a great while. Other than that I would recommend for the Milwaukee area.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelly H, Guest Relations Manager at Hilton Garden Inn Milwaukee Downtown, responded to this review, November 7, 2013
Hi Richard,

Thank you for taking the time out to share your experience with us. I am very happy to hear you enjoyed the hotel and received great customer service from the front of the house to the back. Your feedback has been shared with all team members to keep striving for the best customer service that our guests deserve ! I am sorry that there were some internet issues for you, I assure you the issue has been adressed with the appropriate department for improvement and stability.

I hope that when you are in the area again that you will use us as your hotel of choice.

Hospitably Yours,
Shelly Holmes
Guest Experience Manager
Hilton Garden Inn Milwaukee Downtown
Hotel 414-271-6611 Ext 5028
Direct 414-810-4265
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leechburg, United States
Level Contributor
91 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed October 12, 2013

Great staff, good made to order breakfast, Abdul the Bellman was great, entertaining, helpful. Great location, could walk to many restaurants, churches, bars. We had our bikes with us and was able to ride along the lake, felt very safe in city.

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Christine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelly H, Guest Relations Manager at Hilton Garden Inn Milwaukee Downtown, responded to this review, October 15, 2013
Hi Christine, Thank you for staying with us and sharing your experience with us. I am happy to hear that our location was perfect for you as far as dining, entertainment and religion.
I am very happy to hear you received great customer service from the from the minute you arrived until you departed. Your feedback will be shared with all team members so we can keep striving to achieve the best customer service around !

We hope that we will be your hotel of choice if you are ever in the area again soon :)

Hospitably Yours,
Shelly Holmes
Guest Experience Manager
Hilton Garden Inn Milwaukee Downtown
Hotel 414-271-6611 Ext 5028
Direct 414-810-4265
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed October 9, 2013 via mobile

Fabulous hotel, great staff,great location,could walked to just about everything. Bellman Abdoul was excellent and entertaining, The breakfast was super fresh foods, made to order owlets eggs etc. would stay ads there again for sure.

Stayed October 2013, traveled with friends
Helpful?
Thank Larry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelly H, Guest Relations Manager at Hilton Garden Inn Milwaukee Downtown, responded to this review, October 15, 2013
Hi Larry, Thank you for sharing your experience with us. I am happy to hear that you experienced great customer service and enjoyed your fresh breakfast ! Your feedback will be shared will all team members so they can keep providing the great customer service all our guests deserve.

We hope that if you are in the area again that we will be your hotel of choice.

Hospitably Yours,
Shelly Holmes
Guest Experience Manager
Hilton Garden Inn Milwaukee Downtown
Hotel 414-271-6611 Ext 5028
Direct 414-810-4265
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
sp
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed October 8, 2013 via mobile

Stayed 5 nights here for business. The hotel has a lot of charm as it dates back to the 1800s. Service at front desk was good and breakfast fantastic. One thing odd was they forget to clean my room 2 days in a row, and did not even bother to even help me folk my pajamas which I deliberately left on my bed. In Asia hotels. Housekeeping would definitely do so! And missing was a pair of simple slippers as the floor was cold. And no free drinking water - again in most good class hotels in Asia - this would not be the case.

  • Stayed September 2013
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank rainbowfeiyi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelly H, Guest Relations Manager at Hilton Garden Inn Milwaukee Downtown, responded to this review, October 15, 2013
Thank you for your review about your experience with us, your feedback makes us strive for the best customer service we can provide! I I am glad to hear that you enjoyed the hotels history and charm and that you lvoed the breakfast !
Your feedback will be shared with the front desk team and all team members about thier service.
I sincerly apologize about your room not being serviced, I assure you that this is not our standards and will share your feedback with the appropriate management and team members to make sure this does not happen again.
As part of our Project Grow program we now offer ice cold drinking water in our lobby/Garden Grille area that is flavored with a different fruit on a daily basis that is put in place early afternoon til late evening for everyone to enjoy.
We hope we will kbe your hotel of choice when you are in our area again.

Hospitably Yours,
Shelly Holmes
Guest Experience Manager
Hilton Garden Inn Milwaukee Downtown
Hotel 414-271-6611 Ext 5028
Direct 414-810-4265
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leipers Fork, United States
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed October 2, 2013

Wonderful old historic building with modern conveniences. Warm and comfortable surroundings. Standard good Hilton quality. Conveniently located in downtown Milwaukee. Rooms are spacious with very high ceilings.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Thomas C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelly H, Guest Relations Manager at Hilton Garden Inn Milwaukee Downtown, responded to this review, October 15, 2013
Hi Thomas, Thank you for your feedback on your experience with us ! We are very pleased you enjoyed the History and structure of the hotel. We hope that when you are in our area again that you will choose us as your hotel to enjoy andother great experience.

Hospitably Yours,
Shelly Holmes
Guest Experience Manager
Hilton Garden Inn Milwaukee Downtown
Hotel 414-271-6611 Ext 5028
Direct 414-810-4265
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee, United States
2 reviews
5 of 5 stars Reviewed September 24, 2013

This recently restored/renovated old, downtown Milwaukee building houses an interesting, well thought out Hilton Garden Inn. The best of the vintage details were kept, and they blend very nicely with the updated carpets and rooms. The staff is great, as is the housekeeping. Room service is fine; the breakfast buffet is varied and plentiful, including eggs cooked to order. I shall definitely stay there on return visits to Milwaukee.

  • Stayed September 2013, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank John K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelly H, Guest Relations Manager at Hilton Garden Inn Milwaukee Downtown, responded to this review, September 26, 2013
Hi John, Thank you for taking the time to complete a review about your experience with us. I am very pleased to hear you enjoyed the history and structure of the hotel. Thank you for complimenting our team members, your feedback with be shared with the appropriate departments and team members. I am pleased to hear that you enjoyed your breakfast with us as well. We hope to see you again soon.

Hospitably Yours,
Shelly Holmes
Guest Experience Manager
Hilton Garden Inn Milwaukee Downtown
Hotel 414-271-6611 Ext 5028
Direct 414-810-4265
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Milwaukee Downtown

Property: Hilton Garden Inn Milwaukee Downtown
Address: 611 North Broadway, Milwaukee, WI 53202
Phone Number:
Location: United States > Wisconsin > Milwaukee > Downtown
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #5 of 55 Hotels in Milwaukee
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Milwaukee Downtown 3*
Number of rooms: 127
Official Description (provided by the hotel):
Exploring downtown Milwaukee is easy when you stay at the Hilton Garden Inn Milwaukee Downtown. Right in the heart of the city, everything is nearby this hotel, situated in the historic Landmark Building. One of the closest hotels to Summerfest Grounds & the Marcus Amphitheater, This hotel is also near the U.S. Cellular Arena and Frontier Airlines Convention Center. Milwaukee Art Museum, Lakeshore State Park at the Lake Michigan Lakefront are also within minutes from the hotel. Plan your next event at our hotel. Our beautiful decor creates the perfect setting for any special event, weddings and meetings. Complimentary internet is included with all stays and an onsite restaurant provides convenience when lodging with us. ... more   less 
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