This is a Courtyard that changed the restaurant area, adding a counter to make food purchases. They bring out your hot entrée when it is ready. No problem with the concept, but I was put off by paying in advance and being presented with a ticket that had a place to enter a gratuity before calculating the total. I usually don't tip at a fast food bar but gave them the benefit of the doubt and added fifteen percent, in anticipation of good service. I carried my coffee to a table. A few minutes later a staff person placed my hot breakfast sandwich in front of me, complete with a small fruit cup. He quickly disappeared. I looked down and noticed that breakfast did not include either a napkin or any utensils. I ate the sandwich by hand and used my fingers for the fruit cup, then found my own napkin. Upon checkout when I expressed my concern about the lack of service, the desk clerk suggested that I post my complaint here. Very strange for sure. They also need to have a sign warning that they serve only Starbucks. Too bad, burned coffee just isn’t my thing either.
- Official Description (provided by the hotel):
- The new state-of-the-art lobby at the Courtyard by Marriott Milwaukee Airport provides greater flexibility and choices for our guests. At the center of it all is The Bistro, your destination for a great Starbucks beverage, breakfast, or drinks and dinner during the evening. You'll also enjoy inviting, flexible spaces where you can work or relax, free Wi-Fi throughout and easy access to the latest news, weather and airport conditions via our GoBoard technology. Plus, our well-equipped fitness center, indoor pool and whirlpool will help you stay refreshed and energized. The Courtyard by Marriott Milwaukee Airport is centrally located to the Harley Davidson museum, Miller Park, Summerfest Grounds, and the Milwaukee Art Museum. We are also near many corporate offices including Caterpillar, Rockwell Automation, Johnson Controls, Krones and many others. Whether traveling for business or pleasure, your stay at the Courtyard by Marriott Milwaukee Airport is sure to exceed all of your expectations! ... more less
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