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Ambassador Hotel
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Reviews (1,810)
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Reviewed January 23, 2011

From the outside it looks iffy- an old building- but step inside. It is a nicely restored art deco hotel which had everything that I look for in a room. Thermostat- a great bed- and most importantly a wonderful night sleep. We spent the money on the whirlpool- i made the mistake of showing my wife a picture of the room. My god- that room was great. The only negative- its right by Marquette- and on a Friday night- people drink- and we were woken up by a drunk guy running head first into the elevator. They should probably walk the halls on weekend- but that was a quick occurrence. I will be back.

  • Stayed: January 2011, traveled as a couple
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1  Thank TimEbert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 8, 2010

Lack of a pool area and small rooms make this Hotel a 3.5 star. Good service from the maid,front desk, bartenders and restaurant were big plus's. We paid $85.00 per night so I thought it was a great value. It just is not 4 STARS.

  • Stayed: November 2010, traveled with friends
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Thank minnyman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 8, 2010

I only stayed at the Ambassador with my husband for one night. Our room was very large with a seating area. The bathroom was small, but there was a second sink outside the bathroom. Free parking in hotel garage is a definite plus. Did notice some stains on the rug and the blanket in the closet was stained as well. The elevators are really neat and you open a door to get in and out of the elevator. Location was far from the "downtown". Area seems a little shady, but we walked to and from Real Chilli without a problem. Lots of students around this area too. If you want to be around the downtown "action", this is not the hotel for you. But it is a nice place to stay.

  • Stayed: November 2010, traveled on business
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Thank salukisue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 18, 2010

Hello All.

I originally intended to stay at the Pfister, and how i wish i had!

My first experience with the hotel was when we pulled up in front ... we were driven by a friend we had met on the flight so i was in the front passenger seat. At the exact moment we pulled up, a panhandler was standing at my door so close that i could not open my door without it contacting him. I had to ask him, then tell him, three times to please move away so that i could exit the car. I told the hotel at the front desk, it was my impression that they didn't care.

Friday evening i walked to the covenience store ~ a block away because i didn't want to pay $6.00 for the hotel bottle water ... i encountered groups of young men in various stages of inebriation and other folks of a sort that would cause one to recognize that one should be aware of the surroundings.

The room ... art deco ... i think not ... just old and worn.

One of the curtains was partially hanging loose.

There was a wall panel of some sort that had been partially pushed in far enough that one could insert one's hand in if they so chose.

The television cabinet looked like someone had dripped bleach, or a whitening stain of some sort down the front of it.

The couch cushions were sagging and uncomfortable.

We noticed that our sheets were stained, we left the placard on the bed requesting them to be changed the next morning, it was ignored.

We had no privacy placard to hang on the door so saturday morning housekeeping was banging on our door.

No coffee in the room ... well, in all honesty there was one packet of decaf ... but they do have a coffe shop in the lobby where they will gladly sell you all the coffee you might want!

Sunday morning having breakfast in the Envoy, a person from the "neighborhood" entered the fenced off patio and fell and busted his head open.

Sunday evening after our day's outing we returned to the hotel lounge to have a bite to eat before returning to our room. As we sat there a panhandler entered the lounge, walked up to each patron and asked for money ... and the staff did absolutely nothing.

We then returned to our room to find our room had not been made up at all.

We tried to speak with the hotel manager Monday morning when we cheked out, but he was too busy. We were assured by the front desk manager that if we left our contact munbers, the manager would call and speak with us. It's been three weeks and he has not.

I have stayed in hotels probably 150 nights over the last few years and this was the absolute worst experience that i can remember.

Be well and beware of pretty photos and nice words ... it's the substance that matters.

  • Stayed: October 2010, traveled as a couple
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Thank BanditJoad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2010

This hotel is in a bad location with lots of indigent scary people walking the neighborhood,
the hotel has seen better days, the upholstery in the lobby is worn and very dirty, the valet is often missing, we had to carry up the luggage--the reception desk attendants are very nice and polite--the rooms are very very small- but clean with a comfortable bed-a clean bathroom but needs updating, and the towels are poor quality. Overall we would never stay here again.

  • Stayed: August 2010, traveled as a couple
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1  Thank advice3728
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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