The only reason I stayed at this hotel is because they allow large pets and I could not find a sitter for my lab and the hotel allows large dogs for an additional fee.
A couple of young guys at the front desk for my arrival made a mockery of Platinum IHG status. The buy one-get one free drink and $10 off 2 breakfast coupons are a joke and the ultimate display of being cheap.
Our room on the third floor had a bad odor of years of in-room smoking. The hotel is 14 years old, and according to the front desk, no updates or refreshing has been done since new. The closet in the bedroom had a bad body order stench. The large garbage can in the kitchen was still half full from the previous guest. The appliances in the kitchenette were all at least 14 years old; the stove appeared to be from the 70’s. The stove was also very unsafe if you have toddlers. The knobs to turn it on are located on the front of the unit, and the burners can easily be reached by a 3 year old. Mine managed to turn the stove on, as well as nearly grabbed the red hot and glowing burner.
The air conditioning unit was leaking condensation onto the floor. As a result, the carpet was wet and full of mold. The wall was also saturated and had wall paper falling off. There were multiple light bulbs burned out. The bathroom countertop and toilet had a varied assortment of hairs left by previous guests. . Bathroom sink did not drain well, running more than a trickle of water made it back up. The mini kitchen sink has a faucet from a full size sink, thus making it impossible to keep water in the sink. The spray nozzle on the sink also did not work. No ice maker in the fairly large in-room freezer/fridge.
There were holes in the walls and severely stained dining table chairs that do not fit under table.
Security latch on door is so low, my 3 year old could easily open it for anyone.
I ordered take-out food from the 545 restaurant…total mistake. Medium cheese burger with tomato and raw onion was delivered as overcooked by 10 minutes and plain. Bartender in the restaurant was AWOL for almost 20 minutes.
The in-room guest guide book was missing, as was the room service menu. When I asked the front desk for these items, they were as dumfounded as if I had asked for moon rocks.
Carpets in the common areas and rooms were very dirty and dated. This is a $50 or less per night hotel at best.
I seriously do not know how IHG allows the property to continue their franchise.
- Official Description (provided by the hotel):
- The NEWLY RENOVATED Holiday Inn & Suites Milwaukee Airport is the finest full-service hotel in the Milwaukee airport area. Our NEW look is sure to impress, the entire hotel was updated from top to bottom! We are sure you will enjoy our upgraded furnishings, design and decor. Located just one mile from Milwaukee's General Mitchell International Airport, the Holiday Inn & Suites Milwaukee Airport offers unparalleled convenience & service for all travelers. With such great amenities as 24 Hour complimentary airport shuttle service, in our new shuttle, you'll see why you have need to look anywhere else. The Holiday Inn & Suites Milwaukee Airport is easily accessible from Layton Avenue to I-94 East and West, the I-894 Bypass, and Hwy. 38 (Howell Ave.), all within 3 minutes of the hotel. Travelers will not only find our airport location convenient, but The Holiday Inn & Suites Milwaukee Airport is less than 10 minutes from downtown Milwaukee. This area provides great entertainment such as Miller Brewery Tours, Milwaukee Bucks NBA Basketball, the Bradley Center, the Milwaukee Art Museum, Harley Davidson museum, Henry Maier Festival Park, Potawatomi Bingo & Casino, and the Marcus Center for the Performing Arts for starters. The Holiday Inn & Suites Milwaukee Airport is ideally situated to numerous corporations and business offices in the Milwaukee area. These include Rockwell Automation, Harley Davidson, General Mills, Caterpillar, Krones, Patrick Cudahy Inc., Rexnord, USBC, Signature Flight Support, General Electric, and Johnson Controls to name a few. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Milwaukee Airport Hotel Milwaukee
- Milwaukee Holiday Inn