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Holiday Inn & Suites Milwaukee Airport
Ranked #32 of 54 Hotels in Milwaukee
WI
Level Contributor
67 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Okay”
3 of 5 bubbles Reviewed August 17, 2013

We live in Milwaukee and stayed at this hotel for one night while our home's freshly-cleaned carpet dried. Nothing special. Pricey. We were given a ticket to purchase one drink/get one drink free. Big deal.

  • Stayed July 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank cmk105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn & Suites Milwaukee Airport, responded to this review, September 6, 2013
Dear cmk105,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding our rate. We will look into this point. We are confident the necessary adjustments will be made, in order to ensure complete guest satisfaction. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

177 reviews from our community

Traveler rating
    53
    61
    34
    20
    9
See reviews for
44
38
14
53
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Seattle, WA
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed August 14, 2013

Ok place. I think the Holiday Inn Express is probably better, but it costs a bit more too. A clean, safe, fairly comfortable place to stay near the airport. The positives were the breakfast (room service, yet) a BARGAIN. You got ALOT for very little $$, so Milwaukee! ... and it was very good. Easy access to many things near by and check-in/out was painless. Beds, ok for comfort. We had a king bed and pull out sofa... enough space for 3-4.
2 flat screens, which was nice. Clean.
The negatives; noise is easily heard if you face the front of the building at all. We put out our "room service" menu out the night before, but no one picked it up. Not a big deal, we called in the morning, but they shouldn't have it, if they do not do it.
Lastly, I'd like to see the little shampoo/conditioner/soap amenities improved... they are a bit weak, but acceptable, in a pinch.
Overall, okay experience and would stay there again, but would try another property if the price was right.

Room Tip: A room away from the front of the hotel, if possible.
See more room tips
  • Stayed July 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank nickale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn & Suites Milwaukee Airport, responded to this review, August 29, 2013
Dear nickale,

Thank you for taking the time to complete a review on your stay. It is nice to hear that the breakfast served during your stay lived up to your expectations. I apologize for any disturbance you have experienced during your stay. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future.

To better assist you on your next stay, please do not hesitate to approach the Manager on Duty.

Sincerely,

Janice A
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springfield, Missouri
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed July 28, 2013

I stayed at this hotel for two nights over a weekend in July. While the hotel was booked full both nights, noise was not an issue. The hotel was clean and well-kept, and I had quick access to the highway. Downtown Milwaukee, Miller Park and Miller Brewery were only 15 minutes away. My only complaints were limited parking (again, the hotel was full) and only one elevator. I would have no hesitation staying in this hotel again if I ever make my way back to Milwaukee.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank DJMel_issa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayMilwkee, Guest Relations Manager at Holiday Inn & Suites Milwaukee Airport, responded to this review, July 30, 2013
Dear DJMel_issa,
First let me thank you for taking the time to write an honest review for the Holiday Inn & Suites Milwaukee Airport. I look forward to sharing your response with our Team. We were happy to have you as our guest. I do apologize for the parking as I know when the Hotel is at full occupancy parking can get a little tight. The elevators are another issue that we are looking into. Our Housekeeping Team will be the first to tell you that they need to be faster:)!! We look forward to having you return as our guest if you are ever in the Milwaukee Area again. There is a lot to see and do here so I would definitely recommend that you return....
Sincerely,
Ryan Bazan, AGM & The Holiday Inn Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sandy Springs, Georgia
Level Contributor
51 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed June 21, 2013 via mobile

This hotel is literally 3 minutes from rental car return at the airport. We checked in very late and checked out very early after witnessing the Chicago Blackhawks triple overtime Stanley Cup win in Chicago. It was very quiet and the staff was very nice and accommodating. Completely recommend if you want to be close to the airport and have a quiet and clean stay.

  • Stayed June 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GoStreaking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayMilwkee, Public Relations Manager at Holiday Inn & Suites Milwaukee Airport, responded to this review, June 24, 2013
GoStreaking,
Thank you for taking the time to write such a positive review for our Hotel. We do appreciate it and it was a pleasure having you stay with us while you were in Milwuakee WI. I will make sure that your comments are shared with our staff. If you would like to discuss your stay further please feel free to contact me anytime. We also hope to see you again if you are in the Milwaukee area in the future.

Sincerely,
Ryan Bazan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baraboo, Wisconsin
Level Contributor
7 reviews
4 hotel reviews
4 of 5 bubbles Reviewed May 28, 2013

It was clean and quiet. It was a good value for the money. It was about a 15-20 minute drive to Miller Park, the casino, the Domes and Miller Brewery. We did not use the pool but it looked nice. There is a sports bar located inside the hotel.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank olds8898
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayMilwkee, Public Relations Manager at Holiday Inn & Suites Milwaukee Airport, responded to this review, June 3, 2013
Dear olds8898,
I want to thank you for taking the time to write a review for the Holiday Inn & Suites. We are lacated just a short drive from many attractions and I'm sure your review will help those looking for accomodations when they come to Milwaukee to visit these venues.
I hope you we will see you on your next visit to Milwaukee and maybe you can take a little extra time to enjoy the pool/whirlpool.
If you would like to discuss any part of your stay further please feel free to contact me at any time.
Sincerely,
Ryan Bazan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
jacksonville fl
Level Contributor
116 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 bubbles Reviewed April 23, 2013

When staying for business on both a Friday and Saturday night I felt as though I was at two different hotels. The first night was wonderful: quiet, clean, and extremely friendly check-in. It was also nice as a platinum priority club member to receive an almost free breakfast. On Saturday however it was a completely different hotel. Upon walking in we were greeted with twenty children running up and down the stairs soaking wet without shirts on. The front desk staff seemed less caring. Then the noise came, the people in the room next to us were cursing and screaming the "N and F word" constantly. Finally at almost 1130 pm they seemed to have been kicked out. The airport shuttle was convenient. Overall this is a perfectly fine hotel during the week but save your self a headache and DO NOT STAY on a Saturday night!

  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank jaxfl32224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayMilwkee, Guest Relations Manager at Holiday Inn & Suites Milwaukee Airport, responded to this review, May 9, 2013
jaxfl32224,
I would first like to thank you for taking the time to write an honest review of your recent stay here at the Holiday Inn Milwaukee Airport.
We are glad to hear that your first night with us was pleasant. However as we try to make every stay satisfactory it was disturbing to hear that your 2nd night was not as pleasant as your first. I will share with our Team your review and I can assure you that we do care about everyone’s stay.
You mentioned that you are a Platinum member and we appreciate your business. We will share this review with our staff as a training tool. Unfortunately we are not able to pick and choose our guests and on very few occasions we have groups that come to the hotel and do not seem to respect their neighbors. As this is few and far between our staff may need additional training on handling these types of nights to ensure that every guest has an enjoyable stay. I can assure you though that they do care 100% that you are satisfied with your stay. If you would like to discuss your stay further please feel free to contact me anytime.
Sincerely,
Ryan Bazan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Payne
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed April 20, 2013

I stayed here at the beginning of April for 5 days on business. The rooms are spacious and very clean. The gym is small and only has 4 pieces of equipment. The indoor pool looked like a great place for the kids to play. There is not a lot of things to do around this hotel but it's a great location if you are going to the airport.

  • Stayed April 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank audra0037
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayMilwkee, Guest Relations Manager at Holiday Inn & Suites Milwaukee Airport, responded to this review, May 9, 2013
audra0037 ,
I would like to thank you for takin the time to write a review for the Holiday Inn & Suites. I am glad you had a great stay. We always share our review with our staff as a training tool on how to serve our guest better. If you would like to discuss your recent stay furher with us, please feel free to contact us at anytime.
Sincerely,
Ryan Bazan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn & Suites Milwaukee Airport

Property: Holiday Inn & Suites Milwaukee Airport
Address: 545 W Layton Ave, Milwaukee, WI 53207-5931
Phone Number:
Location: United States > Wisconsin > Milwaukee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#22 Business Hotel in Milwaukee
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn & Suites Milwaukee Airport 3*
Number of rooms: 130
Official Description (provided by the hotel):
The NEWLY RENOVATED Holiday Inn & Suites Milwaukee Airport is the finest full-service hotel in the Milwaukee airport area. Our NEW look is sure to impress, the entire hotel was updated from top to bottom! We are sure you will enjoy our upgraded furnishings, design and decor. Located just one mile from Milwaukee's General Mitchell International Airport, the Holiday Inn & Suites Milwaukee Airport offers unparalleled convenience & service for all travelers. With such great amenities as 24 Hour complimentary airport shuttle service, in our new shuttle, you'll see why you have need to look anywhere else. The Holiday Inn & Suites Milwaukee Airport is easily accessible from Layton Avenue to I-94 East and West, the I-894 Bypass, and Hwy. 38 (Howell Ave.), all within 3 minutes of the hotel. Travelers will not only find our airport location convenient, but The Holiday Inn & Suites Milwaukee Airport is less than 10 minutes from downtown Milwaukee. This area provides great entertainment such as Miller Brewery Tours, Milwaukee Bucks NBA Basketball, the Bradley Center, the Milwaukee Art Museum, Harley Davidson museum, Henry Maier Festival Park, Potawatomi Bingo & Casino, and the Marcus Center for the Performing Arts for starters. The Holiday Inn & Suites Milwaukee Airport is ideally situated to numerous corporations and business offices in the Milwaukee area. These include Rockwell Automation, Harley Davidson, General Mills, Caterpillar, Krones, Patrick Cudahy Inc., Rexnord, USBC, Signature Flight Support, General Electric, and Johnson Controls to name a few. ... more   less 
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Also Known As:
Holiday Inn Milwaukee Airport Hotel Milwaukee
Milwaukee Holiday Inn

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