I booked this hotel for my husband and me to stay for one night while we attended an event at Miller Park specifically because their website contains the sentence "The MAC offers an evening shuttle for guests staying in house to help them navigate the city." Valet service went smoothly (parking is $15), got to the the front desk, checked in, asked what time the shuttle would be running and got told "oh we don't have a shuttle, but there is a restaurant about 3 blocks away that you could walk to that has one." Hmm, great start. Got to our room and felt like we were in a time warp. 1980s furniture and carpet and a bathroom straight out a Mad Men episode (see my pics). Don't forget your toiletries because there is not even hair conditioner or lotion in the bathroom, just a small bottle of shampoo and body wash. Speaking of showering, the water has scorching hot bursts every now and again and if anyone else comes in and uses the sink or toilet, same thing. The funniest thing was, our cell phones would not work in this black hole, I guess because, well people in the '60's didn't have phones! We went to the rooftop for a drink and had one can of beer and one margarita which cost $12. The bar staff was cutting oranges for the evening but was eating most of them which looked very unprofessional. Next, we walked by the front desk and inquired if a taxi could be called for us later in the evening. We were told that no one was answering the phones at the taxi company, but here's the number so you can call yourself. We called twice and got right through both times. The next morning my husband called to the front desk to ask where the vending machines are. The hotel rooms are on floors 10-12, yet the soda machine is on the first floor and he had to be led there by an employee who described it as "a dungeon." I have never encountered such poor and disappointing service and would not recommend this hotel to anyone. I certainly would NOT have booked this hotel had I known about the shuttle, I just took their website as truth.
- Official Description (provided by the hotel):
- only available to guests attending a sponsored event ... more less
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- Also Known As:
- Milwaukee Athletic Club Hotel Milwaukee