Stayed at this property as a pass through to Chicago. I was disappointed after reading all the positive reviews. I arrived late to a very grumpy front desk person, it was very off putting especially after the long drive at the end of the day. When I got to my room it smelled of smoke so I went back down and asked to get to moved to another room. The oh so grumpy front desk person acted like I just asked them to do an impossible task. When I got to my new room it had two beds instead of the King I had originally booked. I left it alone and just dealt with it, it was better than having to talk to that front desk person again. In the morning I was disappointed after working out and realizing there was no bathroom or way for me to freshen up before having to share the elevator with some people. I felt bad for them having to share an elevator with a sweaty and I'm sure smelly person. The hotel itself is clean and quite nice but the staff and "extras" leave much to be desired.
- Official Description (provided by the hotel):
- Plan your next stay at the Hilton Garden Inn Milwaukee Airport located right off I-94 and within a short distance from General Mitchell International Airport. We are only 8 miles from downtown Milwaukee, where you'll find plenty of restaurants and entertainment for your business or leisure stay. Guest rooms include free internet/WiFi and the Garden Sleep System. Relax in our pool or whirlpool or use our fitness facility. ... more less
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- Also Known As:
- Hilton Garden Inn Milwaukee Airport Hotel Milwaukee