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“This is one great hotel!”

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Hilton Garden Inn Milwaukee Airport
Ranked #4 of 56 Hotels in Milwaukee
Certificate of Excellence
GreenLeadersSilver level
Pittsburgh, Pennsylvania
Level 5 Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“This is one great hotel!”
Reviewed July 29, 2011

This Hilton is only a year old, but everything looks brand new. The staff is welcoming and helpful, the rooms comfortable and clean and the facilities excellent. It's located at the Milwaukee Int'l Airport. There's a restaurant in the hotel and plenty of other good places to eat near by. This is one of the best run and well kept hotels I've seen. It's worth staying here even if you don't need to be near the airport.

Room Tip: All the rooms are good. Don't worry.
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  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank fdale3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIMilwaukeeAirport, Tourism Ambassador at Hilton Garden Inn Milwaukee Airport, responded to this review, August 3, 2011
Dear fdale3,
Thank you for choosing to stay with us and for letting us (and other travelers) know how your visit was! We truly appreciate your compliments and are so glad your family enjoyed your stay. It's great to hear your comments about our rooms and public areas, and we are thrilled to see your high rating of our hotel. We hope to see you again during your next visit to Milwaukee!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (104)
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English first
baltimore, md
Level 5 Contributor
93 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed July 29, 2011

On our way to Madison from Milwaukee airport and stayed the night. Full bar with excellent food--very fun and nice bartender (female). Breakfast was better than at other Hilton Garden Inns.

Nice clean rooms, modern gym, good business center. Shuttle to and from airport. We will definitely come back next time we are in this area.

Stayed June 2011, traveled as a couple
Helpful?
Thank jennamack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIMilwaukeeAirport, Tourism Ambassador at Hilton Garden Inn Milwaukee Airport, responded to this review, August 2, 2011
Dear jennamack,
Thank you for reviewing your stay with us! We are so glad to hear you enjoyed your stop in Milwaukee and that our chefs and bartender were able to provide you with great food and service. It sounds like you were able to use many of our hotel's amenities during your visit! Thanks for choosing our hotel- we hope to see you again if your travels ever bring you back to Milwaukee!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 5 Contributor
85 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed July 27, 2011

I have stayed here for the past 3 nights. Apart from the fire alarm going off this morning at 06h35 because someone burnt toast in the hotel kitchen, I had a reasonable stay. You get a good value business hotel close to the airport.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Africapaddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIMilwaukeeAirport, Tourism Ambassador at Hilton Garden Inn Milwaukee Airport, responded to this review, July 30, 2011
Dear Africapaddy,
Thank you for choosing to stay with us and for posting your review of your visit! We apologize for the fire alarm disturbing you so early in the morning and for any inconvenience that caused. We understand that's not the best way to wake up and are sorry you weren't able to get more rest that morning. We are glad to hear your enjoyed the rest of your stay and found our hotel to be a good value and location. We hope that our complimentary business center, 24 hour airport shuttle, and on-site restaurant are convenient for our business travelers.

Thank you again for staying with us and we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
Level 5 Contributor
44 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed July 26, 2011

This hotel is one year old, we missed the celebration right after we left. It is practically perfect, from the warm, welcoming, helpful staff to the gorgeous surroundings. Easy all around parking, restaurant availability (not open on July 4th) and lovely lobby make it a great spot to relax and enjoy. The hotel is close to main roads that traverse Milwaukee so going anywhere takes only 15 minutes. A plus since traffic can be tricky.

We didn't hear any noise from the airport, or from anyone else for that matter, quiet and serene.

The pool area was clean and nice. Amenities such as the business center were useful as was the laundry room.

One little thing that might be nice is a mirror on the inside door of the bathroom. The sink area sticks out quite far and these older eyes couldn't see very well.

Our visit to Milwaukee every year, at this time, was just made a little bit nicer because of the hotel. We will definitely stay again!

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Poesjenel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIMilwaukeeAirport, Tourism Ambassador at Hilton Garden Inn Milwaukee Airport, responded to this review, July 30, 2011
Dear Poesjenel,
Thank you for staying with us and for your kind comments about your visit. We are so glad you and your family enjoyed your stay! It sounds like you were able to take advantage of several of the hotel's amenities.

We really appreciate your feedback about the bathroom mirrors. I will certainly pass your comments on to our management as I'm sure other guests would appreciate an easier to reach mirror too.

Thanks again for sharing your thoughts on your visit. We are thrilled to hear you hope to return to our hotel and hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minnesota
Level 4 Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed July 23, 2011

Really can't say much other than that the beds are HARD. Not sure what that Sleep Select thing is all about but mine was adjusted to the softest setting and it was still the firmest bed ever. Breakfast is $12 made to order, but there's a Perkins a short drive north. The furnishings were wonderful and there were ample luggage carts and parking. Didn't hear any airport noise at all despite the location. Highly recommended.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ckmielke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIMilwaukeeAirport, Tourism Ambassador at Hilton Garden Inn Milwaukee Airport, responded to this review, July 30, 2011
Dear ckmielke,
Thank you for choosing our hotel and for your feedback about your visit! We apologize the beds were too hard during your stay; we want all of our guests to have a great night's sleep so we are sorry you were uncomfortable. Our Garden Sleep System beds are pressurized and adjust to each guests' body weight. Once you lie on the bed and move the control dial the mattress begins to adjust to your preferred firmness level. It usually takes a few minutes for the mattress to adjust, but if the dial is on the softest setting it can take up to 10 minutes. I am sorry we did not communicate the details of how the Sleep System works very well. We hope during your next visit to a Hilton Garden you can rest more comfortably! It's great to hear your room was quiet and that being close to the airport didn't disturb you during your stay.

We truly appreciate your feedback as it is the best way for us to learn what we can do better next time. Thank you again for staying with us and we wish you happy travels!
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Phoenix, Arizona
Level 5 Contributor
60 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed July 23, 2011

The place is brand new, the staff could not be nicer or more helpful, but these beds are harder than I thought possible. We stayed here because the website said their beds were adjustable - we thought, like Sleep Number - NO!!! They go from hard-as-a-rock to almost-hard-as-a-rock. They even put a comfortor under the matress pad and we finally ended up clinging to the edge on the foam part that surrounds the air bags - it was either that or the floor. The sink is in the same room with the shower so if one person is showering, the mirror gets fogged. Breakfast is $12 no matter what you eat, a cup of soup to heat in the microwave is $5 and there is no place close to walk. But the people are the best!

Room Tip: ask for a top floor or listen to the people above
See more room tips
  • Stayed July 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank majorfoodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIMilwaukeeAirport, Tourism Ambassador at Hilton Garden Inn Milwaukee Airport, responded to this review, July 30, 2011
Dear majorfoodie,
Thank you for your feedback about your visit with us and for choosing our hotel. I would like to apologize that you weren't able to get a good night's sleep. We know for most travelers this is the most important part of any hotel stay, so we are sorry you didn't have a better experience. Our Garden Sleep System beds are adjustable like a Sleep Number Bed. They have a non-motorized pressurized system set to adjust to the preferred firmness level and each person's body weight, and in order for them to work you must lie on the mattress as you adjust the dial so it can provide a personalized firmness or softness. Depending on how soft you would like the bed to be it can take a few minutes to adjust. It sounds like we did not communicate to you and your friends very well how our beds work, so I would like to apologize on behalf of the front desk staff and management. We do our best to explain how they work at check-in but your review is a good reminder that we need to ensure we don't miss explaining it to any guests. Again, we are truly sorry as our guests' comfort is our top priority.

We do offer complimentary transportation to many local restaurants, bars, and stores since, as you mentioned, there isn't much within a short walk of the hotel. Although airport transportation is our first priority, our drivers are always happy to arrange transportation to other local spots as well.

We appreciate your feedback as it is the best way for us to improve for future guests. Thank you for sharing your experience! If you ever return to Milwaukee we would love another chance to give you a fantastic stay and sincerely hope you will choose our hotel again. Happy travels!
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Oldsmar, Florida
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 19, 2011

I don't ask much from most airport hotels. I want a good bed, a convenient shuttle to the airport, decent food and an efficient process for checking in online and getting my boarding pass. One would think that most airport hotels recognize these basics and attempt to provide them, but it is amazing how often they cut corners or provide something less. Not so for the Hilton Garden Inn. From the moment we drove in to drop off our luggage, it was obvious that the staff and facility were a step above. There were several luggage carts for our stuff which made it easy to get it all up to the room. Once there, I had to return our rental car. That's usually a hassle, at least getting back once it's turned in, but not here. The return lot is very close to the hotel and you are provided with a phone number to call the on-demand shuttle. It could not have been more efficient, or user-friendly. We were each provided with a free bottle of water when we checked in. There was free WiFi for our computers and IPhones. Dinner was very good, and breakfast was even better. Finally, there was an excellent computer/printer setup in the lobby that efficiently connected me to our airline and printed out our boarding passes. We were transported to the departure dropoff when we asked, and every member of the staff, from the desk clerk to the waitresses, to the shuttle driver were all extremely helpful and friendly. It was the kind of experience that every airport hotel should hope for and one of the best we have ever experienced.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank doug43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIMilwaukeeAirport, Tourism Ambassador at Hilton Garden Inn Milwaukee Airport, responded to this review, July 23, 2011
Dear doug43,
Thank you so much for choosing our hotel among all the others in the area and for all the positive things you had to say about your visit! We are so proud to have exceeded your expectations and made your stay memorable. We do our best to ensure each guest feels at home and try to make our hotel stand out as one of the nicest. We sincerely hope we achieved this with your visit!

It's great to hear you were able to take advantage of so many of our amenities and that you had good experiences with our complimentary shuttle, internet, restaurant, and business center. We are also glad our friendly staff was able to make you feel welcome. Hearing feedback like yours makes us all proud of our property and the hard work we do here!

Thank you again for staying with us! It was a pleasure taking care of you and your family and we can't wait to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Milwaukee Airport

Property: Hilton Garden Inn Milwaukee Airport
Address: 5890 S Howell Ave, Milwaukee, WI 53207-6603
Phone Number:
Location: United States > Wisconsin > Milwaukee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Milwaukee
#2 Business Hotel in Milwaukee
#3 Green Hotel in Milwaukee
#4 Best Value Hotel in Milwaukee
#4 Family Hotel in Milwaukee
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Milwaukee Airport 3*
Number of rooms: 143
Official Description (provided by the hotel):
Plan your next stay at the Hilton Garden Inn Milwaukee Airport located right off I-94 and within a short distance from General Mitchell International Airport. We are only 8 miles from downtown Milwaukee, where you'll find plenty of restaurants and entertainment for your business or leisure stay. Guest rooms include free internet/WiFi and the Garden Sleep System. Relax in our pool or whirlpool or use our fitness facility. ... more   less 
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Also Known As:
Hilton Garden Inn Milwaukee Airport Hotel Milwaukee

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