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“King size Mattress very uncomfortable!!!”

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Hilton Milwaukee City Center
Ranked #12 of 56 Hotels in Milwaukee
Certificate of Excellence
Monroe, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“King size Mattress very uncomfortable!!!”
Reviewed July 11, 2013

Overall this is a very nice hotel. May be a little dated--especially the mattress in the room we stayed in. Very uncomfortable for a high end hotel. We were in town for Summerfest and love the convenience of where this hotel is located.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Mark F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrandonDrusch, Manager at Hilton Milwaukee City Center, responded to this review, July 15, 2013
Dear Mark F:
Thank you for the review of your past stay. We are constantly focusing on new and innovative ways of enhancing the service and quality of your stay to ensure you have a pleasant and memorable experience while staying with us. I have shared your remarks regarding the mattress with the Director of Housekeeping and her team. We routinely change mattresses in the hotel based on inspections conducted by members of our housekeeping team. We hope you enjoyed Summerfest in Milwaukee and look forward to a future visit from you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
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Traveler tips help you choose the right room.   Room tips (295)
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English first
Waupaca WI
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 10, 2013

This Hilton was the tops, I have stayed at many Hiltons in the past from small (Key West Fla) to large (Hilton Village Hawaii) and this one buy far had the best room, most pleasant staff and a super location for downtown and lake front activity's.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank KathyWaupacaWI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level 6 Contributor
99 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed July 10, 2013

This hotel would get 4 stars if housekeeping didn't knock at the door at 8:30am asking if I was still in the room. A hotel looses big points if they make a dumb mistake like this. I've had it happen before and I don't understand it. The front desk knows who checks out. It's not as if it was 10:30 am and one may have forgotten to check out. Otherwise, hotel is in good shape. Remember, it's a Hilton so you'll get the standard courtesy service. But then again, I'm not paying for great service. Linens were soft, bathroom updated, old world charm. Very nicely decorated. Spacious room. I'd come back here.

  • Stayed July 2013, traveled on business
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    • Cleanliness
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Helpful?
1 Thank Richard P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Illinois
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 10, 2013

I have stayed at a number of Hilton properties in Milwaukee and I can assure you that they are all GREAT. I have never been let down and I cannot imagine that you would be either! They are always the first chain I check into when staying in the Milwaukee, Wisconsin, area.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank kvnrbrdn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level 5 Contributor
72 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 9, 2013

The hotel is very large, located downtown and the décor is lovely, but there is nothing special about the service. Our room wasn't ready until 6:30 PM, which I think is horrible. It is a fine place to stay; our second time there. I would go back if I had to but I look forward to searching out other options.

  • Stayed July 2013, traveled with family
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Helpful?
Thank Catherine P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rockford, Illinois, Usa
Level 4 Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 8, 2013

Stayed at this hotel during Summerfest. We arrived early and luckily we were able to check in right away. Staff was very friendly. The room was on the small side which is typical of older hotels, but very clean and nicely decorated. The bed was very comfortable. Transportation to Summerfest was only a block away. Would definitely stay at this hotel again.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Sharon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 5 Contributor
72 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed July 8, 2013

We arrived mid afternoon for our stay at the Hilton Milwaukee City Center. For a historic property, Hilton has done a pretty good job of making the hotel up to date, clean and comfortable. The bathroom for a hotel in this price point should be nicer-higher end htoels deserve to have higher end bathrooms! Service is excellent and very friendly. The Miller time pub has a great beer list and yummy food-place was packed at happy hour and late night when we got back to the hotel.

Room Tip: Ask for a room on a higher floor so you can take in the downtown sights
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  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Proudcsuram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Milwaukee City Center

Property: Hilton Milwaukee City Center
Address: 509 W Wisconsin Ave, Milwaukee, WI 53203-2001 (Formerly Hilton Milwaukee City Center)
Phone Number:
Location: United States > Wisconsin > Milwaukee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Luxury Hotel in Milwaukee
#7 Family Hotel in Milwaukee
#8 Business Hotel in Milwaukee
#8 Romantic Hotel in Milwaukee
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Milwaukee City Center 4*
Number of rooms: 729
Official Description (provided by the hotel):
This elegant, historic hotel is a landmark in downtown Milwaukee. Recently renovated guest rooms and suites provide modern comforts. The hotel is connected by skywalk to the Wisconsin Center and is in the middle of thriving downtown shopping, eating and theater areas. All of Milwaukee's great attractions are minutes away including Miller Park, BMO Harris Bradley Center, Milwaukee Art Museum, Harley Davidson Museum and Discovery World. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Orbitz, Expedia, Hotels.com, Travelocity, Hotwire, TripOnline SA, Cancelon, HotelQuickly and getaroom.com so you can book your Hilton Milwaukee City Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Milwaukee City Hotel Milwaukee
Hilton Hotel Milwaukee City Center
Milwaukee Hilton

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