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“HighEdWeb Conf @ Hilton=AWSM”

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Hilton Milwaukee City Center
Ranked #12 of 56 Hotels in Milwaukee
Certificate of Excellence
Fort Worth, Texas
1 review
“HighEdWeb Conf @ Hilton=AWSM”
Reviewed October 15, 2012

Love, Love, Love this hotel! The staff are amazing! Our conference was here this year as well as back in 2009. Victor, one of the servers in the ballroom meal area was super helpful. I remembered him and saw him again this year! Everyone was helpful from concierge staff, the doormen, registration desk, housekeeping...Staff didn't seem to mind when we inadvertently had a flash mob in the lobby singing the theme to Laverne & Shirley. Next time I'm in Milwaukee, I'll definitely be staying at the Hilton!

Room Tip: Loved my corner room with double beds! Huge! Bathroom was super nice!
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  • Stayed October 2012, traveled on business
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Helpful?
Thank ilikephysics
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin Z, Manager at Hilton Milwaukee City Center, responded to this review, October 16, 2012
Hi ilikephysics,

Thanks for taking the time to share your experiences here on TripAdvisor. It was a real pleasure for the entirety of the hotel to host the Higher Ed Web conference this year, and we're thrilled to hear all of the great feedback that attendees like yourself have shared with the hotel staff.

For the record, the Laverne & Shirley flash mob was fantastic, and quintessentially Milwaukee. We're very proud of our city and our hotel, as they really do go hand-in-hand.

Happy to hear that you'll be staying with us next time you make your way to Milwaukee, and we look forward to having you!

Thanks again,

Dustin Zick
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English first
DeKalb, IL
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 15, 2012

I stayed here for a conference for four days in October It's an older, historical hotel ... very clean and well maintained. Friendly staff. Convenient to get to the Frontier Airlines Center across the skywalk. Nice location not far from all kinds of bars and restaurants. Convenient parking right next door. I would stay here again.

  • Stayed October 2012, traveled on business
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Helpful?
Thank JOBrien1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin Z, Manager at Hilton Milwaukee City Center, responded to this review, October 27, 2012
Hi JOBrien1111,

Thanks for taking the time to review us on TripAdvisor. We're happy to hear that your experience was exactly on par with that of the other guests who were in for your conference, and most importantly on par with the experience that we seek out to achieve for all of our guests.

Should you visit our city in the future be it for business or pleasure, we'd love to have you stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carbondale, Illinois
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 13, 2012

I stayed at the Hilton for a conference for three days in early October, and had a very pleasant stay. Check in was quick, and I appreciated the upgrade to an Executive King, which was spacious. The bed was superb. The only thing that is wanting is the room decor, if mine was typical. The room was clean and obviously well-maintained, but the furnishings, etc. seemed a bit dated to me. The staff handled our convention and the thousands that came with it professionally, from what I saw. I would definitely recommend it and stay there again

  • Stayed October 2012, traveled on business
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Helpful?
Thank Carbondonkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin Z, Manager at Hilton Milwaukee City Center, responded to this review, October 27, 2012
Hi CarbonDonkey,

Thanks for taking the time to share your experience with us on TripAdvisor. We take great pride in our accommodations during particularly large conventions, and yours was no exception. As a historic hotel, we pride our interior furnishings for appropriately blending the line between historic decor and modern amenities, but we always take our customer feedback to heart.

Thank you again.
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Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 13, 2012 via mobile

This older elegant hotel has been updated and brings the best of old and new. Staff was courteous and helpful, room was lovely. Everything was perfect right down to the delicious coffee in the cafe (Torke Coffee). Don't hesitate to stay at this wonderful hotel! I am very picky and other than tiny bathrooms its perfection.

  • Stayed October 2012
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Helpful?
Thank Evanken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin Z, Manager at Hilton Milwaukee City Center, responded to this review, October 27, 2012
Hi Evanken,

Thanks for taking the time to review the Hilton on TripAdvisor! This is the definition of the positive experience we seek to accomplish for all our guests, and we're happy that we have the opportunity to thank you for sharing just that.

We took great care in deciding the coffee we wanted to serve in our outlets, and are particularly proud of our choice in Torke, so thank you for pointing it out.

Thanks again, and we hope to see you back someday soon!
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Long Island, NY
Level Contributor
75 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed October 3, 2012

I stayed here for business (a conference) for four days at the end of Sept., 2012. What impressed me most was the service. Whereas many large, downtown hotels have somewhat scattered or impersonal service, this one had very personal, attentive service. For example, when someone in housekeeping goofed and they forgot to clean my room, they made up for it by sending me a huge food basket and a handwritten note from the Assistant Manager. And everyone, down to the busboys, was extremely friendly. Also, the restored 1920's decor of the lobby is sumptuous and spectacular. Rooms are nicely appointed and well-priced for a downtown hotel.

Room Tip: try to get a room in the newer West Wing. They're larger.
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  • Stayed September 2012, traveled on business
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Helpful?
Thank engkzl2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado Springs
Level Contributor
737 reviews
162 hotel reviews
common_n_hotel_reviews_1bd8 283 helpful votes
Reviewed October 2, 2012 via mobile

The service at this hotel is crisp and professional, beginning with the doormen and registration - even housekeeping staff is welcoming and polite.

The structure is historic, which is neat but also has deawbacks. While the grandness is fine and the details enthralling, remember historic also means small bathrooms, dusty surfaces and dark, cramped corridors.

Still, I would certainly return to this hotel again.

  • Stayed October 2012
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Helpful?
Thank COLadyRoadWarrior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portsmouth, New Hampshire
Level Contributor
301 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed October 1, 2012

great hotel, lovely entrance, convenient downtown location to convention center including skywalk. Nice view from room too. Hilton room as expected but when I went to shower at night there was no shower curtain. Called desk and within 10 minutes someone was at the door and came and installed it. Corteous front desk staff and respectful response to my requests. Gold lounge breakfast was nice (went first day). 5th floor ballroom breakfast as part of convention was good but staff did not come around with coffee in the morning to our table. Solved this by getting my own. Not sure if this was a reflection on hilton or the Frontier center because the servers at our dinners at the frontier center were inexperienced, but learned to pour wine better by the end of the evening. Hilton service is something I've come to expect, and the hotel was excellent about taking care of the minor issues I had quickly. thanks hilton.

  • Stayed September 2012, traveled on business
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Helpful?
Thank CMF568
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Milwaukee City Center

Property: Hilton Milwaukee City Center
Address: 509 W Wisconsin Ave, Milwaukee, WI 53203-2001 (Formerly Hilton Milwaukee City Center)
Phone Number:
Location: United States > Wisconsin > Milwaukee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Luxury Hotel in Milwaukee
#7 Family Hotel in Milwaukee
#8 Business Hotel in Milwaukee
#8 Romantic Hotel in Milwaukee
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Milwaukee City Center 4*
Number of rooms: 729
Official Description (provided by the hotel):
This elegant, historic hotel is a landmark in downtown Milwaukee. Recently renovated guest rooms and suites provide modern comforts. The hotel is connected by skywalk to the Wisconsin Center and is in the middle of thriving downtown shopping, eating and theater areas. All of Milwaukee's great attractions are minutes away including Miller Park, BMO Harris Bradley Center, Milwaukee Art Museum, Harley Davidson Museum and Discovery World. ... more   less 
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Also Known As:
Hilton Milwaukee City Hotel Milwaukee
Hilton Hotel Milwaukee City Center
Milwaukee Hilton

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