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“Service and Cleanliness!”

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DoubleTree by Hilton Hotel Milwaukee Downtown
Ranked #8 of 56 Hotels in Milwaukee
Certificate of Excellence
Menomonie, Wisconsin
1 review
“Service and Cleanliness!”
Reviewed July 22, 2013

From start to finish the service was great! Booking the room was simple and the staff at the front desk were quick and efficient. One of the best things was the warm chocolate chip cookie I received upon arrival...never made it out of the lobby. I am a clean freak but thought the lobby, room and everyrthing inbetween was taken care of.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank T S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MilwaukeeGM, General Manager at DoubleTree by Hilton Hotel Milwaukee Downtown, responded to this review, August 16, 2013
Thank you for your wonderful feedback. It is great to hear that met all your expectations on your visit. Please come back and visit us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,188 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (120)
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English first
Milwaukee, United States
1 review
Reviewed July 22, 2013

We needed a place to stay in Milwaukee as we were passing through to Chicago. This place jumped out on Hotels.com and booked it. In my haste I didn't realize the hotel did not have a pool. It was removed and the remnants are still visible on the 2nd or 3rd floor. The staff was friendly and the overall condition was clean but antiquated. The rooms felt a little more modern but they were tight on space. Our room had a funny smell and the AC unit was not working properly. We didn't complain only because we didn't want to pack up our gear to move. So can't entirely hold this against them. Having said that, we would probably choose another hotel to stay at during our next visit. I'm neutral on my overall experience.

  • Stayed July 2013, traveled with family
    • Value
    • Location
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    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jose R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MilwaukeeGM, General Manager at DoubleTree by Hilton Hotel Milwaukee Downtown, responded to this review, July 24, 2013
Thank you for sharing your experience at the Doubletree by Hilton Milwaukee Downtown. I am sorry that your stay was not what you anticipated and that you would not choose to stay with us again. Please know that we do try to make each and every stay special and memorable and this is not normal for our hotel. I do hope that the travels that brought you to Milwaukee were eventful and that you will come back and visit our city again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carnation, United States
2 reviews
Reviewed July 19, 2013

Nice staff, clean environment, would definately stay again. Convenient location, close to places to dine, friendly staff. Beds were super comfortable, pillows were perfect, TV was high tech, Fridge, microwave, plenty of room to get ready. No view....

  • Stayed July 2013, traveled on business
    • Value
    • Location
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Darlene D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MilwaukeeGM, General Manager at DoubleTree by Hilton Hotel Milwaukee Downtown, responded to this review, July 22, 2013
A good night sleep is very important and Doubletree is know for the comfort of their beds. Thank you for sharing your experience at the Doubletree by Hilton Milwaukee downtown we look forward to future visits.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
Level Contributor
3 reviews
Reviewed July 16, 2013

We were in town to tour Marquette University and chose the hotel for it's location. We were very satisfied with the hotel and staff. The front desk recommended a great restaurant and we were very satisfied with the entire stay.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Deborah D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MilwaukeeGM, General Manager at DoubleTree by Hilton Hotel Milwaukee Downtown, responded to this review, July 22, 2013
Thank you for taking the time to write of your experience at the Doubletree by Hilton Milwaukee Downtown. It is great to hear that our location worked well for your Marquette visit and that our staff sent you in the right direction for some good Milwaukee food. Please come back and visit us in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Il, United States
1 review
Reviewed July 14, 2013

Best hotel stay ever!! Everything was just perfect. Great location, marvelous staff, terrific management. Will definitely return, hopefully for an annual roadtrip with my friends. Super breakfast buffet, restaurant menu has a fine selection of dishes.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Patricia T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MilwaukeeGM, General Manager at DoubleTree by Hilton Hotel Milwaukee Downtown, responded to this review, July 15, 2013
Thank you. It is wonderful to hear that girls weekend in Milwaukee and at the Doubletree by Hilton Milwaukee Downtown was a success. You don't have to wait to make it an annual trip please come visit us any time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
2 reviews
Reviewed July 14, 2013

We stayed at this hotel primarily for the location near Summerfest and Miller Park. (The downtown Summerfest shuttle stops right outside the door, and the public transportation options to/from Miller Park were excellent.) All staff at the front desk were very friendly and were able to answer our questions about getting around the city. Our room was basic but clean, with plenty of counter space in the bathroom. Valet parking was fast and hassle free. I was a little worried about our room being right next to the elevator, but leaving the A/C fan on (which I do in every hotel room) sufficed to block out all noise. Did not eat in the restaurant so cannot comment on that. This hotel is within walking distance to several restaurants. Price compared to other downtown hotels was reasonable. This hotel had everything my family of three wanted for our 2 day stay.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Sharon F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MilwaukeeGM, General Manager at DoubleTree by Hilton Hotel Milwaukee Downtown, responded to this review, July 15, 2013
It is wonderful to hear that you were able to take in two of the great attractions that Milwaukee has to offer and that you chose to spend your time with us at the Doubletree by Hilton Milwaukee Downtown. Milwaukee does have great transportation in place to get all visitors around the city. I am happy to hear that your stay with us was a good one and we do hope you will be back to see us soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
77 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed July 12, 2013

Hotel is within walking distance to the the Amtrak station. Very friendly and accommodating guest service. They accommodated my early arrival and upgraded me to a corner room. Room was very clean. Restaurant and bar was clean, friendly and welcoming. The staff was very friendly. I would definitely stay here again when I travel to Milwaukee.

  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank diamondHH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MilwaukeeGM, General Manager at DoubleTree by Hilton Hotel Milwaukee Downtown, responded to this review, July 15, 2013
Thank you for taking the time to write of your experience at the Doubletree by Hilton Milwaukee Downtown. Customer service is what it is all about and it is always wonderful to hear that we provided good customer service. We look forward to future visits.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Milwaukee Downtown

Property: DoubleTree by Hilton Hotel Milwaukee Downtown
Address: 611 W Wisconsin Ave, Milwaukee, WI 53203-1901
Phone Number:
Location: United States > Wisconsin > Milwaukee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Milwaukee
#6 Family Hotel in Milwaukee
#7 Romantic Hotel in Milwaukee
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Milwaukee Downtown 3.5*
Number of rooms: 243
Official Description (provided by the hotel):
The DoubleTree by Hilton Milwaukee Downtown is perfectly located in the heart of downtown Milwaukee and provides the ideal location when visiting the Brew City. The Wisconsin Center is adjacent to our hotel while the Milwaukee Public Museum and the BMO Harris Bradley Center are just steps away. Our newly renovated rooms offer free WiFi, as well as a complimentary refrigerator and microwave. Enjoy breakfast, lunch, and dinner at the Avenue Bar & Grill and check out our seasonal sundeck patio. Our award-winning staff looks forward to welcoming you with our signature chocolate chip cookie to our fabulous hotel and the legendary city of Milwaukee. ... more   less 
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Also Known As:
Doubletree Milwaukee
Milwaukee Doubletree

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