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“Nice & convenient, but room was WAY too hot!”

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DoubleTree by Hilton Hotel Milwaukee Downtown
Ranked #8 of 56 Hotels in Milwaukee
Certificate of Excellence
Reviewed April 7, 2013

We recently took our daughter & her friend to a concert at The Rave/Eagles Club. We chose this hotel due to reviews, price, & proximity. We were very happy with the staff, cleanliness, & location. The rooms are small, but clean (which is very important to us). They are up to date on furnishings & decor & had a refrigerator, microwave, and a dual-cup coffee maker. Our only complaint was the temperature of the room. We turned the heat down as far as the thermometer would go & the fan on high to cool the room down. No covers were needed that night! When checking out, I informed the persons at the desk of our discomfort. They graciously offered up 2 breakfasts or free parking. We took the parking as we were already ready to leave and said that they can either have the hotel on air conditioning or heat & that with the weather, it's been very hard to guess at which one to turn on. We would try this hotel again simply due to the staff & cleanliness.

Room Tip: We always choose a room away from the elevator so that when the hotel is busy, there is less noise.
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  • Stayed: April 2013, traveled with family
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Thank KckbxrSSM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MilwaukeeGM, General Manager at DoubleTree by Hilton Hotel Milwaukee Downtown, responded to this reviewResponded May 7, 2013

Thank you for taking your time to write about your experience at the Doubletree by Hilton Milwaukee Downtown. We do apologize for the challenges we experience when the weather in Wisconsin is trying to figure out which season it is in. It is great to hear that the staff and the condition of our hotel will bring you back to visit. We hope to see you again soon.

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1,021 - 1,027 of 1,274 reviews

Reviewed April 4, 2013

This hotel is great. The front desk was always courteous and on several occasions very helpful in giving directions, getting taxis and information. Our room was very clean and there were no problems at all. We faced the street and were on the 4th floor and there was no traffic noise other than emergency vehicles. If I come to Milwaukee again I will stay here.

  • Stayed: April 2013, traveled with family
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1  Thank Pilgore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MilwaukeeGM, General Manager at DoubleTree by Hilton Hotel Milwaukee Downtown, responded to this reviewResponded April 30, 2013

Thank you so much for taking your time to write such a wonderful review. It is always wonderful to hear positive feed back and to know that we succeeded in helping to make a memorable experience while visiting Milwaukee. Please come back and visit us again soon.

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Reviewed April 3, 2013

I was surprised how bad this hotel is. The people at the front desk are VERY rude. The room was very clean and had a bad odor. I had to leave and stay at another hotel. I was also solicited outside the front door of the hotel.

Room Tip: Stay somewhere else!
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  • Stayed: March 2013, traveled on business
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1  Thank Anoy121595
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MilwaukeeGM, General Manager at DoubleTree by Hilton Hotel Milwaukee Downtown, responded to this reviewResponded April 5, 2013

Please know that what you experienced is not typical for our hotel and I do apologize. We would like to speak with you further on this matter. If you would kindly contact the hotel at 414/273-2950 so we may learn more and work to correct for any future guests. Thank you for your assistance with this matter.

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Reviewed April 3, 2013

Perhaps one of the best stays of I've ever experienced. The professionalism and friendliness of the staff, the cleanliness and quality of the hotel itself, and the simplicity and value of the reservation process were impeccable. I've been working in hospitality for nearly 15 years from housekeeping to guest service manager, and I admired the entire experience here. Kudos for a job well done!

  • Stayed: March 2013, traveled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Matthew F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MilwaukeeGM, General Manager at DoubleTree by Hilton Hotel Milwaukee Downtown, responded to this reviewResponded April 30, 2013

Thank you so much for the glowing review. We appreciate the positive feed back and hope to see you in the future.

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Reviewed April 3, 2013

My husband, daughter, and I stayed here on March 27, short overnite for 3 activities, The cheerful staff welcomed us early and graciously allowed late check out the next day. Room was smaller but this is an old hotel and only so much they can do, 2 double beds, fridge,and microwave. Sink outside bathroom which is always nice.Water pressure was disappointing; very low at 7am. I travel with an air purifier and we ha it packed in the morning so when we ret'd to the room on afternoon of checkout a foul odor was very evident upon opening the door. Smelled like mildew.I wouldn't have been able to sleep with that odor and did not smell it yoib entering, The one complaint that the staff acknowledged is a hotel problem is room vent and temperature..or lack of. There wasn't any way to cool off the room, which is the only reason I didn't give 5 stars. It is well worth it to take breakfast at this hotel restaurant-we upgraded and for the extra money, it was well worth the money for the fridge/microwave/and breakfast included for the 3 of us. The oatmeal was one of the best I have ever had out,and the entire breakfast buffet was plentiful, hot, assortments of croissants, scones, pastries, fresh fried potatoes, eggs, meats, and fresh fruit-delicious huge raspberries and blackberries and other assortments..

Room Tip: 717 was ok-had a view but we werent in the room very long.
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  • Stayed: March 2013, traveled with family
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Thank jaden6WI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MilwaukeeGM, General Manager at DoubleTree by Hilton Hotel Milwaukee Downtown, responded to this reviewResponded April 30, 2013

Thank you so much for taking the time to share your experience at the Doubletree by Hilton Milwaukee Downtown. We do apologize for any inconveniences that you may have experienced in your room and would like to assure you that we have gone over our temperature issues within the hotel. It is wonderful to hear that you enjoy our full breakfast buffet. The oatmeal is one of my favorites as well. Please think of us for future travels.

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Reviewed March 23, 2013

This past week, I stayed at the Doubletree by Hilton in Milwaukee while attending a four-day conference. The front desk, housekeeping, dining and management personnel took special pride in taking care of their guests. They were cordial, kind, and personable when assisting guests and no question went unanswered and no request denied. The facility is well-maintained and the room was very clean and comfortable. I cannot remember a more pleasant experience while traveling. If you are planning a trip to Milwaukee, be certain to stay at the Doubletree downtown. I am confident you will have an extraordinary visit.

  • Stayed: March 2013, traveled on business
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Thank Goofballhusband
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MilwaukeeGM, General Manager at DoubleTree by Hilton Hotel Milwaukee Downtown, responded to this reviewResponded April 25, 2013

Thank you very much for the wonderful review! It truly makes our day to hear that you had such an amazing experience with us and it is always wonderful to hear that we were able to accommodate our guest needs. We do hope that you will return to Milwaukee again in the future and come back and see us at the Doubletree by Hilton Milwaukee Downtown.

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Reviewed March 23, 2013

In Milwaukee for a conference. The hotel next door is connect to the Delta center, Doubletree is not. However, this hotel has reasonable secure parking, free wifi as well as in room refrigerator and microwave. Staff was very helpful. I was not leaving until late afternoon. Manager arranged for my bags to be held and permitted the vehicle to remain in garage until I was ready to leave.
Doors are secure, rooms comfortable.

  • Stayed: March 2013, traveled on business
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Thank roadrun50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MilwaukeeGM, General Manager at DoubleTree by Hilton Hotel Milwaukee Downtown, responded to this reviewResponded April 25, 2013

Thank you for taking the time share your visit to Milwaukee and your stay at the Doubletree by Hilton. It is wonderful to hear that our hotel met you needs and that the location worked out well. I do hope that there will be future visits that will bring you back to Milwaukee and our hotel.

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Additional Information about DoubleTree by Hilton Hotel Milwaukee Downtown

Address: 611 W Wisconsin Ave, Milwaukee, WI 53203
Phone Number:
Location: United States > Wisconsin > Milwaukee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Milwaukee
#6 Family Hotel in Milwaukee
#7 Romantic Hotel in Milwaukee
Price Range: $113 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Milwaukee Downtown 3.5*
Number of rooms: 243
Official Description (provided by the hotel):
The DoubleTree by Hilton Milwaukee Downtown is perfectly located in the heart of downtown Milwaukee and provides the ideal location when visiting the Brew City. The Wisconsin Center is adjacent to our hotel while the Milwaukee Public Museum and the BMO Harris Bradley Center are just steps away. Our newly renovated rooms offer free WiFi, as well as a complimentary refrigerator and microwave. Enjoy breakfast, lunch, and dinner at the Avenue Bar & Grill and check out our seasonal sundeck patio. Our award-winning staff looks forward to welcoming you with our signature chocolate chip cookie to our fabulous hotel and the legendary city of Milwaukee. ... more   less 
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Also Known As:
Doubletree Milwaukee
Milwaukee Doubletree

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