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“Christmas weekend” 4 of 5 stars
Review of DoubleTree by Hilton Hotel Milwaukee Downtown

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DoubleTree by Hilton Hotel Milwaukee Downtown
Ranked #7 of 55 Hotels in Milwaukee
Certificate of Excellence
Madison, Wisconsin
Level Contributor
56 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Christmas weekend”
4 of 5 stars Reviewed December 3, 2012

We arrived at the hotel just as a bus load of POM-POM squads did! thought we were doomed-
ANDREW was at the front desk and called us right up! he was wonderful and took care of us right away. The fresh cookies are a nice touch- On saturday it was so nice we walked to the grand ave. mall and had lunch at water street brewery about 5 blocks away. Thanks to all the staff for the great customer service. The only disapointment was the restaurant, slow service when we where the only table on a saturday night when they opened...and fair to midland food.
would not suggest eating. there.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank flagman5229
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
moylan, Manager at DoubleTree by Hilton Hotel Milwaukee Downtown, responded to this review, December 13, 2012
Thank you for taking the time to write about your experience at the Doubletree by Hilton Milwaukee Downtown. The weekends can bring quite a mix of activities and it is great to hear that while there was lots of activity in the hotel it did not affect your stay. We do work hard to keep our groups together and our individual travelers away from the activity. Andrew is a wonderful member of our team! I do apologize for the service in our restaurant and we will look into the issues. Please come back and visit us again in the future. Sincerely, Kathryn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Alexandria, Virginia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 29, 2012

Thanks to staff at DoubleTree. Nice property and well-run. We arrived for a wedding nearby along with our kids (separately) and were treated well. Valet parking was a bargain. Very convenient location, not just for downtown but to Milwaukee freeways. And as it turned out, major streets to the west side. Made multiple trips to airport to pick up arriving family in minimal time. Decent food and beer in the bar, too. My wife and I grew up in town and since leaving have made numerous return trips over the last 29 years. Safe to say, we'll be back.

Room Tip: Upper floors have something of a view.
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank vincent1878
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
moylan, Manager at DoubleTree by Hilton Hotel Milwaukee Downtown, responded to this review, December 6, 2012
Thank you for taking the time to write about your stay at the Doubletree by Hilton Milwaukee Downtown. Weddings while a very joyous occasion can be stressful. Wonderful to hear that our hotel was located in the right place to assist with making easy transitions and that the weekend went well. Please come back and see us in the future. Sincerely, Kathryn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wausau, Wisconsin
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 28, 2012

Everyone was so accomodating and attentive. Waived the extra charge for a class of wine from the bar when our coupon had a limited $ amount; threw in an extra breakfast when we ordered 4 buffet breakfasts--could go on and on. We typically NEVER eat buffets and do NOT like them. The breakfast buffet was amazing! Extremely clean. Love this hotel.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank barbk210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
moylan, Manager at DoubleTree by Hilton Hotel Milwaukee Downtown, responded to this review, December 6, 2012
Thank you for taking the time to write about your experience at the Doubletree by Hilton Milwaukee Downtown. It is great to hear that your stay went well and that you enjoyed your time with us at the hotel. I do hope that each and every stay with us is exactly like this one. Please come back and visit us again in the future. Sincerely, Kathryn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bethesda, Maryland
Level Contributor
131 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed November 24, 2012

Enjoyed an overnight stay there. Very pleasant staff, lovely room and reasonable price. There were a lot of events (weddings, etc.) going on but the hotel made sure they didn't disrupt the peace and quiet for other travelers.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank chipsbird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
moylan, Manager at DoubleTree by Hilton Hotel Milwaukee Downtown, responded to this review, December 5, 2012
Thank you for writing about your stay with us at the Doubletree. Wonderful to hear that you were able to enjoy you get away. Please come back and visit us in the future. Sincerely, Kathryn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naperville, Illinois
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 23, 2012

Checked in last minute after switching from another hotel that disappointed - Danielle at check in was wonderful! Very accommodating and helpful. Room was very nice. Location had easy access to everywhere. Would definitely stay here again.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Alison S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
moylan, Manager at DoubleTree by Hilton Hotel Milwaukee Downtown, responded to this review, December 5, 2012
Thank you for taking the time to write about your stay at the Doubletree by Hilton Milwaukee Downtown. It is great to hear that so many of our staff were able to leave an impression and that your stay with us was memorable. You sound as though your trip was busy and you were able to see and do lots of things Milwaukee! Please come back and visit us again in the future. Sincerely, Kathryn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 20, 2012

By the end of a two night stay, more than anything, I was extremely impressed by the exceptional customer service I experienced throughout the hotel. Andrew and Asa at the front desk, Chris and David in the restaurant, and Jessica in the lounge all stand out as extremely helpful, fun, and very outgoing employees. Each one provided something unexpected -- personal recommendations, a second set of complimentary breakfasts, a variety of samples and tastings in the lounge, directions, etc. Not begrudgingly or because there was an issue, but because it seemed to be part of their outgoing, friendly nature. This service was personable, conversational, and Disney class. It's nice to have employees not complain to you or intimate their job and/or manager and/or life is a big hassle. Even the valet attendants seemed excited to be there, which may be far from the truth, but no employee hinted as such.

Took advantage of a LivingSocial deal that included complimentary cocktails and breakfast, and added a second non-LivingSocial night; a great decision as there is so much to do in this area. The hotel is located within walking distance to many shops, restaurants, theaters, breweries, the public market, Third Ward, etc. The breakfast buffet was more than plentiful and extremely tasty. The loose, casual, fun atmosphere and banter of the staff with customers was spilling over from table to table. In the lobby and the restaurant, managers were visible throughout the stay, engaging us to ensure everything met our needs several times throughout the weekend.

Complimetary coffee, bottled water, pretzels, and a granola bar were in the room upon arrival and replinished daily. The room was adequate, no issues with the kingsize bed, nice plasma TV, the bathroom was small, but manageable.

Room Tip: See whether they have suites if you need a bit more space.
See more room tips
  • Stayed November 2012, traveled with friends
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank thebri2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
moylan, Manager at DoubleTree by Hilton Hotel Milwaukee Downtown, responded to this review, December 4, 2012
Thank you for taking your time to write about your stay at the Doubletree by Hilton Milwaukee Downtown. Thank you for recognizing the staff that left an impression with you. I will be sure to share your comments. It is always a great feeling to hear that someone enjoyed their time with us and their visit to the city. Milwaukee is a treasure and it is wonderful to know that others see it the same way. Please come back and visit us in the future. Sincerely, Kathryn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cedarburg, Wisconsin
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 20, 2012

My wife booked this Hotel through "Living Social" as we had an event in the downtown Milwaukee area that would prohibit the safety of driving back to our home in the suburbs. It included 2 free drink coupons and breakfast the next morning. Upon checking in the person was very helpful. He was a trainee and, unfortunately, he keyed our card to an existing guest who was not happy. On my end, they handled it very well and from what I heard of the phone conversation from the unhappy guest, it also was handled as well as could be expected.

The rooms were modern and well appointed, bed was very comfortable and the breakfast the next morning was very good. The buffet is what was included in our deal and all items were well presented, fresh and warm.

It is a downtown hotel so the noise of the city can be a factor but it was not a problem for us.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank mercs12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
moylan, Manager at DoubleTree by Hilton Hotel Milwaukee Downtown, responded to this review, December 4, 2012
Thank you for taking the time to write about your stay at the Doubletree by Hilton Milwaukee Downtown. It is so great to hear that you were able to be so close and take advantage of the Living Social coupon. We often do not get to be tourist in our own backyard. Please come back and visit again. Sincerely, Kathryn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Milwaukee Downtown

Property: DoubleTree by Hilton Hotel Milwaukee Downtown
Address: 611 W Wisconsin Ave, Milwaukee, WI 53203-1901
Phone Number:
Location: United States > Wisconsin > Milwaukee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Milwaukee
#6 Family Hotel in Milwaukee
#7 Romantic Hotel in Milwaukee
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Milwaukee Downtown 3.5*
Number of rooms: 243
Official Description (provided by the hotel):
The DoubleTree by Hilton Milwaukee Downtown is perfectly located in the heart of downtown Milwaukee and provides the ideal location when visiting the Brew City. The Wisconsin Center is adjacent to our hotel while the Milwaukee Public Museum and the BMO Harris Bradley Center are just steps away. Miller Brewing Company and Harley Davidson are just a few of the famous companies that surround our hotel. Enjoy breakfast, lunch, and dinner at the Avenue Bar & Grill and check out our seasonal sundeck patio. Our award-winning staff looks forward to welcoming you to our amazing hotel and the legendary city of Milwaukee. ... more   less 
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Also Known As:
Doubletree Milwaukee
Milwaukee Doubletree

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