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DoubleTree by Hilton Hotel Milwaukee Downtown
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Reviews (1,359)
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All reviewsdouble treewarm cookiesfront deskvalet parkingsun deckbreakfast buffetrestaurant staffmilwaukee downtownvalet servicewithin walking distancebusiness tripconvention centerthe entire staffwould stay here againconvenient locationupon checkbed was very comfortable
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1,180 - 1,185 of 1,359 reviews
Reviewed August 25, 2012

Never having been to Milwaukee, I want to thank all the previous reviewers for helping us in making our trip just what we wanted (wkend 08/10/2012). Which was service, convenience, & cleanliness. Every step thru the process from booking to parking to directions to "where can we buy some of this great beer" we had great service @ DoubleTree. Curtis in dinning rocked! Easy & quick walk to the Harley Davidson Museum & again later walked thru town to the waterfront for a great show (MMJ) @ the Summerfest grounds. The walk was a bit longer than directed by staff but much enjoyable, pleasant & safe evening walk. We had plenty of space in our room & not a complaint about being clean (they did however remove/replace our towels that we purposefully picked up - reduce, reuse, recycle, which made us sad, but hey it was clean! Our king sized bed was REALLY comfortable especially for 2 bad backs. Unless you park on the street there is a daily $15 fee for valet added to your bill but that was no big deal for us plus the valets helped us out w/some good info. Nice open patio deck. Downtown Milwaukee was impressive where we were. We felt safe walking especially late night from the waterfront & it was clean. We have No complaint about our stay at DoubleTree. - Cindy & Mike Louisville, KY

  • Stayed: August 2012, traveled as a couple
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1  Thank Cindy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
moylan, Manager at DoubleTree by Hilton Hotel Milwaukee Downtown, responded to this reviewResponded September 12, 2012

Thank you for taking the time to write about your stay at the Doubletree by Hilton Milwaukee Downtown. It is always great to hear when guests have enjoyed their stay with us and especially great to hear when Milwaukee was able to be enjoyed as well! We do have a great location and as long as you have your walking shoes there are not too many places that you are not able to walk to. Please come back and visit us again in the future. Sincerely, Kathryn

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Reviewed August 22, 2012

This is my favorite location to stay in downtown Milwaukee. I visit the city frequently and always stay with Hilton but this Double Tree stands out from the crowd.The downtown location is hard to beat when you consider the low cost valet parking at $15 with in and out privileges. You don't have to walk a mile to get to your room which can happen at larger properties with huge parking structures and endless lobbies.

The cookies are always fresh and warm. Being an Honors Gold member, I always enjoy the room upgrades, free buffet breakfast and two free beverages which we were able to use for drinks from the pantry by the front desk when we checked in. That was a nice touch.

The rooms are spotless. This particular stay we were upgraded to a two room suite which was perfect because my sister wound up staying with us last minute. The first room has separate full bathroom, pull out couch, easy chair, table with six chairs, desk, dresser, television,microwave, fridge, and beverage center with snacks. The second room with french doors for privacy has another full bathroom, king bed, dresser, television, dressing bench, and easy chair.

Room service is available and there is an outdoor patio/bar area. We didn't have time to check out the patio but we will make a point of it next time.

The breakfast buffet is always delicious with practically anything you could want. Fresh fruit, yogurt, pastries, bagels, OJ, cranberry juice, coffee, eggs, biscuits with gravy, potatoes, bacon, sausage, and cold cereal. Select a table, show your tickets to the server and they will bring coffee and water if you'd like, then help yourself to breakfast.

From check in to check out, everyone greets us with a smile. The value this location offers can't be beat.

  • Stayed: August 2012, traveled as a couple
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1  Thank bexxx98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
moylan, Manager at DoubleTree by Hilton Hotel Milwaukee Downtown, responded to this reviewResponded September 12, 2012

Thank you so much for taking the time to write a review about your stay at the Doubletree by Hilton Milwaukee Downtown. It is great to hear that your stay at our hotel meet all of your expectations. It is great to see that you were able to take advantage of our amenities and I do hope that you will come back while the weather is nice to experience our sundeck. Sincerely, Kathryn

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Reviewed August 22, 2012

At check in we were greeted by a kind host and the complimentary warm chocolate chip cookies were a nice touch. The room was spacious and very clean. The room was equipped with plenty of towels and shampoo and conditioner; we forgot to bring our own. We traveled to Milwaukee for the State Fair. The fair was a great experience along with the stay at the hotel. It was our first time at the fair. All together both the fair and the stay at the hotel was a great experience. It was nice to have the coffee maker in the room in the morning. The bed was very comfortable in size and softness. I thought the pillows were a bit too soft if that’s possible. Our sleep was not interrupted by noise or discomfort; we slept all through the night. We didn't find many restaurants in the downtown location. After driving through downtown for a bit we found a Domino’s Pizza. We did see several Subway restaurants. We paid $15.00 for valet parking and I thought that was an unnecessary expensive; we can park our own car. We would definitely return to the fair and stay at the DoubleTree Hotel again.

  • Stayed: August 2012, traveled as a couple
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1  Thank Lisette77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
moylan, Manager at DoubleTree by Hilton Hotel Milwaukee Downtown, responded to this reviewResponded August 25, 2012

Thank you for taking the time to write about your experiences in Milwaukee. Good to hear that you enjoyed both your stay at the Doubletree and the fair. We are so glad that you got to enjoy your time together. We unfortunately, are unable to allow guest to park their own vehicles for our parking structure is not set up to handle regular traffic without all the safety measures that have been put in place with our valet drivers. I do hope that service was convenient and did work well for you. Please do come back and visit us again in the future. Sincerely, Kathryn

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Reviewed August 20, 2012

My girlfriend had to travel to Milwaukee on business and, since i had never been, i thought i would tag along and get to know the city. We stayed at the Doubletree. I really have nothing negative to say about the place. Its well kept, cozy, and the bed is absolutely fantastic. I found the bathroon a bit small but not enough that it had a negative impact. I was able to use their business center and fitness center.. both are basically converted rooms, but effective for my needs. I never had anybody else in the fuitness center wirth me, which was good, and it included a full bathroom, which i never used.. although it was nice to see. We ordered breakfast to our room every morning and it was always served hot and fresh and, a few minutes early.. Ronald was basically my wake up call the entire week. The cookies are great.

  • Stayed: August 2012, traveled on business
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1  Thank reg3sdaddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
moylan, Manager at DoubleTree by Hilton Hotel Milwaukee Downtown, responded to this reviewResponded August 25, 2012

Thank you for sharing your visit at the Doubletree by Hilton Milwaukee downtown. I am sure that your girlfriend was happy to have you along. Traveling on business has to be one the hardest things to do for while you are going to work everyday you never really get to go home. I am glad that you were able to be here with you and that our hotel met your needs. Please do come back and visit us again, maybe when you can both enjoy the days as well! Sincerely, Kathryn

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Reviewed August 19, 2012

Stayed here for four nights last week. On Sunday, decided to use two of my free breakfast buffet vouchers (HHonors Diamond), and the server didn't seem very impressed so after asking if we wanted coffee, chose to ignore us even though we were sitting beside his station. He walked by at least a dozen times and offered no coffee or anything. My colleague eventually asked for coffee and after rolling his eyes and sighing he looked at me and said - 'sorry I must have forgotten'. I said I didn't want any coffee thanks - I had finished my breakfast by then and was preparing to leave. He stalked off and aid to another guest at another table that I was 'trippin'. Needless to say I was fuming and spoke to the restaurant manager who was extremely apologetic. Apart from that quite a nice hotel, good rooms and nice people on the front desk

  • Stayed: August 2012, traveled on business
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1  Thank EuroTraveller1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
moylan, Manager at DoubleTree by Hilton Hotel Milwaukee Downtown, responded to this reviewResponded August 22, 2012

Thank you for your review of your past stay at our hotel. Hearing from our guests helps us provide the best experience possible. I’m glad you liked our hotel and guest rooms. However, I’m sorry that you had such a bad experience with one of our servers. I’m really glad the one experience didn’t ruin your time with us but would also hate for it to taint your perception of us. We’ve shared your comments with our team so we can do a better job of ensuring all staff set a shining example of our true hospitality. The next time you travel to the area, we hope that you’ll be our guest again. Sincerely, Kathryn

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