I made a reservation with Hotel Metro for my wedding night. I received two confirming emails for two different nights, so I called back to make sure they had my reservation. They said someone had likely made an error so they sent me to emails. When it came to my wedding night, I called to confirm and let them know that my check in would be late. They said that they had my reservation and it was fine. I get to Hotel Metro and wait 10 minutes to get my room number. When I get to my room, it was not the room that I reserved. I try to call down to the front desk but the phone in the room did not work at all. We tried everything to get it to work. I called using my cell phone down to the front desk and asked why the Hotel would check me into a room that was different from my reservation. I was told that he did not know what kind of room I booked. I then just decided it was better to leave. Hotel Metro had no other rooms. it was clear they overbooked their facility to make as much money as they could and they wanted it to be my fault for their error. Totally unacceptable.
- Official Description (provided by the hotel):
- This historic, Art Deco inspired, hotel is located in the heart of downtown Milwaukee's Art and Entertainment District. Our suites are not just spacious, they are HUGE! Our suites range from 450 sq.ft. to 750 sq.ft. and can accommodate up to four guests per room. We are located in the middle of a very walk friendly and restaurant rich neighborhood. We are very close to Lake Michigan's waterfront, the Milwaukee Art Museum, Harley Davidson Museum, BMO Harris Bradley Center and the Wisconsin Center. Hotel Metro is a Four-Star, full-service hotel and has been fortunate enough to have been recognized as "One of the Top Hotels in the World" by Travel & Leisure Magazine, as well as "Where to Stay" by the New York Times. Most recently, we were honored with the 2013 & 2014 Excellence Award from TripAdvisor. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Hotwire, Priceline, Cancelon, TripOnline SA and HRS so you can book your Hotel Metro reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Metro Hotel Milwaukee