We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

“Great!” 4 of 5 stars
Review of Hotel Metro

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hotel Metro
Ranked #34 of 55 Hotels in Milwaukee
Auckland, NZ
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great!”
4 of 5 stars Reviewed September 28, 2013

Very convenient location for my trip. The jacuzzi in the room was interesting. The roof top spa was also very nice. They let me check in early, which was very helpful. Courteous and helpful staff. The attached restaurant has happy hour menu/drinks. I would prefer to have heavier shades for the windows, however.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank aucklandflower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kris_Willis, General Manager at Hotel Metro, responded to this review, September 30, 2013
Thank you aucklandflower for writing a TripAdvisor Review. We understand you have many choices for hotel accommodations in downtown Milwaukee and we look forward to having you stay on your future visits! Our guest rooms all offer either an over-sized soaking tub or jacuzzi tub which offers jets; the jacuzzi tubs are normally in our King Spa Suites as well. I also checked into the blackout drapes in our guest rooms to see if we were having any issues, and housekeeping is going to come up with a great idea to find the draw for them since our guests are having a hard time finding the 'draw or pull' for our blackouts! We look forward to having you stay with us again and when making your reservations you can ask for a jacuzzi tub or soaking tub!
Sincerely,
Kris Willis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

395 reviews from our community

Traveler rating
    182
    105
    55
    29
    24
See reviews for
37
180
15
90
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
San Diego, CA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 9, 2013 via mobile

I liked the location and service, especially from Angie at the front desk. The Aveda bath products were nice. But I was really disappointed with the cleanliness of the bathroom. The shower was years overdue for a bleaching. And the decor struck me as more 80s and old than 30s and chic. The bed was comfortable and valet was always quick with my car. I just expected a cleaner and more updated room for the price.

Stayed September 2013, traveled solo
Helpful?
Thank cdarwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kris_Willis, General Manager at Hotel Metro, responded to this review, September 26, 2013
Thank you cdarwin for your review on TripAdvisor. We appreciate having you choose Hotel Metro for your overnight stay in Milwaukee from such a long list on Expedia.com/Hotels.com! First, thank you for noting that Angie, our Rock Star guest service representative, did a great job providing you service during your stay - I will make sure she has noted your awesome comment.
We also took a moment to look up which room you were a guest in, since we are updating our bathroom stand up showers with frameless glass walls and doors, and new slate tiles with approximately 18 left to do. Hotel Metro's decor is also a reflection of the early 1920's to 1930's design as the building was built in 1937. The Art Deco movement was at it peak and we reflected that with the curvature of the half wall in each suite, the art work, style of furniture and colors used on the walls and living area furniture.
We hope you will choose Hotel Metro on your next travels to Milwaukee and would love to give you a personal tour and walk thru of all the great rich history Hotel Metro has to offer.
Yours in hospitality,
Kris Willis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fountain Hills, Arizona
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed September 4, 2013

My husband and I were very excited to stay at the Metro. My son had booked the hotel and paid for our room as a special present for our wedding anniversary. We were excited as we had traveled from Arizona to visit family. The staff is wonderful and I have to say very friendly. The room however was another story. The date was August 27, 2013, the weather hot and humid which was the temperature in out room. The temperature never changed and at 11p we called to the front desk and told them. Since the room was were asked if we wanted to just go to another room to sleep. We did not want to move all our clothes from one room to another, so we opted to just go to another room. I feel my son should have gotten some credit for this inconvenience. The room cost him $285.00. We paid the $27.00 parking. Since I am a travel agent of more that 40 years I expect better you the hotel. Thank you Mrs T Jackson

  • Stayed August 2013, traveled with family
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank suntreeaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kris_Willis, General Manager at Hotel Metro, responded to this review, September 6, 2013
Dear Mrs T Jackson - Thank you for writing your review on TripAdvisor and commenting on our outstanding guest service employees. It is nice to hear positive feed back from guest(s) and especially from a hospitality/travel person that understands the day to day experiences! I remember having you and your husband check out and I apologize for the inconvenience of your sleeping in a different room due to the heat issue on one of our hottest days in Milwaukee, and during our transition of upgraded thermostats to not have this occur. Our guest service representative had discussed that your son had pre-paid/purchased your overnight thru a third party web site such as Hotels.com / Expedia.com and that we would need to work with him and that company to make any adjustments that we could offer to the bill. I understand it was very frustrating, but we still would like to offer a discount and if your son could contact us direct at info@hotelmetro.com or call our Director of Guest Services at 414-272-1937 we can get the situation resolved.
Thank you again for staying with us while visiting family in Milwaukee. Those moments are priceless!
Sincerely,
Kris Willis, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 29, 2013

I recently stayed here for a business trip and loved the 1920s art deco look of the hotel. My suite was spacious and very clean. I stayed in a PURE hypo-allergenic room because my allergies were really bad during my visit. I was able to sleep without being stuffed up and sneezy. The staff couldn't have been more helpful.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
Helpful?
Thank ChiHoosier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangor, United Kingdom
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed August 26, 2013

I stayed here with my wife and baby daughter for my sister's wedding. The building was originally an art deco office building, and some years ago they converted it into an art deco hotel. Its actually right next door to the Pfister, which is the old classic hotel in Milwaukee. The place is a little expensive (especially for parking), but the rooms are big, uniquely designed/decorated and clean. The front desk was actually a little shaky with our wedding block reservations, and after we returned home there were a couple of attempted additional charges from the hotel that were obviously wrong, but all in all, we had a really nice time. The location of the hotel is great, right in East Town, which is the area of the city east of the river, and centrally located.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank ahollenh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warrenpoint, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 25, 2013

My partner and myself have just returned from a stay at the Metro Hotel in Milwaukee. When we arrived we were greeted by Chris the newly appointed Hotel Manager, who immediately upgraded us to a King Suite and throughout our stay could not do enough fro us . The Hotel is listed on the Historic Hotels of America. It was opened in 1937 and has been refurbished in line with its original streamlined art deco design. Our suite was an unusual corner suite looking out on the corner of Mason Street. It had a Jacuzzi bath and a fully stocked mini bar with everything you might want. All of the staff were so friendly and helpful, advising us what to see in Milwaukee, which is a beautiful city. If I ever have the pleasure to visit Milwaukee again , I will be staying at the Metro. Thanks again to Chris , the Manager who was very courteous and attentive.

Room Tip: Ask for Chris.
See more room tips
  • Stayed August 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Tricia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prairie Village, Kansas
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 20, 2013

The rooms are rather large, and if you like art deco you will think it is pretty cool. I found my room to be run down and a bit beat up. I am particularly sensitive to smell, but sensitivity is not needed here as you can smell the cleaning agents as they smack you in the face... this always makes me curious about the chemicals I am touching and what they are covering up?

All the said the staff was very friendly and helpful, which sometimes is harder to find than you would think. Kudos to the staff!!

  • Stayed August 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank DrakeInTheVillage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Milwaukee hotels
Downtown
Milwaukee Marriott Downtown
Milwaukee Marriott Downtown
#18 of 55 in Milwaukee
4.5 of 5 stars 214 reviews
Downtown
The Pfister Hotel
The Pfister Hotel
#5 of 55 in Milwaukee
4.5 of 5 stars 1,599 reviews
Downtown
Hilton Garden Inn Milwaukee Downtown
Show Prices
Show Prices
Show Prices
Downtown
The Plaza Hotel
The Plaza Hotel
#9 of 55 in Milwaukee
4.0 of 5 stars 624 reviews
Downtown
InterContinental Milwaukee
InterContinental Milwaukee
#19 of 55 in Milwaukee
4.0 of 5 stars 971 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Metro? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Metro

Property: Hotel Metro
Address: 411 E Mason St, Milwaukee, WI 53202-3702
Location: United States > Wisconsin > Milwaukee > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#9 Luxury Hotel in Milwaukee
#15 Romantic Hotel in Milwaukee
#18 Business Hotel in Milwaukee
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Metro 4*
Number of rooms: 63
Official Description (provided by the hotel):
This historic, Art Deco inspired, hotel is located in the heart of downtown Milwaukee's Art and Entertainment District. Our suites are not just spacious, they are HUGE! Our suites range from 450 sq.ft. to 750 sq.ft. and can accommodate up to four guests per room. We are located in the middle of a very walk friendly and restaurant rich neighborhood. We are very close to Lake Michigan's waterfront, the Milwaukee Art Museum, Harley Davidson Museum, BMO Harris Bradley Center and the Wisconsin Center. Hotel Metro is a Four-Star, full-service hotel and has been fortunate enough to have been recognized as "One of the Top Hotels in the World" by Travel & Leisure Magazine, as well as "Where to Stay" by the New York Times. Most recently, we were honored with the 2013 & 2014 Excellence Award from TripAdvisor. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Odigeo, Hotwire, Priceline and Jetsetter so you can book your Hotel Metro reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Metro Hotel Milwaukee

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing