Just stayed at Metro on the evening of the 8th. I am local to the area, but had a very late Annual night out planned with business clients and always rent a room to avoid driving.
I ordinarily get a room at the Pfister, but thought I'd try Metro.
-Pulled up to the valet, pleasant, polite, really great guy. Good start!
-Checked in at 1:30, room was ready! Yay! Great staff. Pleasant and helpful.
-"Spa Room" was a clean, comfortable room...had a large tub in the middle of it. I think that is the reference to "spa" because there wasn't anything else to illustrate that title. Nice Room. I was content.
--Left the hotel for a really late night. Didn't get back until 2am. That's ok! I was going to sleep in! I was in the relaxing "spa room"...after all, surely I will rest well and peacefully! NO.
--I woke up to a horrifying shake of the bed. Over and over...at an extremely early hour. The bed was literally SHAKING AND MOVING. With very loud bangs. Freaked out, I reached for the phone to call the front desk...The phone did not work. They either never bothered to activate it when I checked in, or it was broken. I was exhausted, and needed to sleep, but the banging continued. Apparently they were working on something in whatever room was located just under mine. What on EARTH? What kind of hotel does that without checking first to see if there are guests above?
I tried in vain to get back to sleep but the banging continued. Finally, I just got up and left the hotel. Really irritated that I paid for a "spa room" which indicates some sort of tranquil atmosphere and got an earthquake...a SHAKING BED! and loud noises. Oh, and the elevators were really loud as well. I DID tell the nice woman at the front desk about the situation when I checked out. She looked surprised and was very apologetic but that was it. Just let me walk off unhappy.
Sorry Metro, you've got a lot of good things going for you but that was an idiotic move. Back to Pfister next year. QUIET. 3 stars for the nice people who greeted me on the first day. That's all I've got and I won't go back.
- Official Description (provided by the hotel):
- This historic, Art Deco inspired, hotel is located in the heart of downtown Milwaukee's Art and Entertainment District. Our suites are not just spacious, they are HUGE! Our suites range from 450 sq.ft. to 750 sq.ft. and can accommodate up to four guests per room. We are located in the middle of a very walk friendly and restaurant rich neighborhood. We are very close to Lake Michigan's waterfront, the Milwaukee Art Museum, Harley Davidson Museum, BMO Harris Bradley Center and the Wisconsin Center. Hotel Metro is a Four-Star, full-service hotel and has been fortunate enough to have been recognized as "One of the Top Hotels in the World" by Travel & Leisure Magazine, as well as "Where to Stay" by the New York Times. Most recently, we were honored with the 2013 & 2014 Excellence Award from TripAdvisor. ... more less
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- Also Known As:
- Metro Hotel Milwaukee