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“Good value downtown for a reasonable price!”
Review of Hotel Metro

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Hotel Metro
Ranked #41 of 56 Hotels in Milwaukee
Reviewed September 10, 2012

Booked a suite one night for a bachelorette party. Got the king suite with the 12 person conference area. Decent price, and they were great about accommodating everything we needed. Wanted a space that could facilitate all the girls early in the night, as many lived in the area, and were not staying the entire night. Free internet, and the room was very nicely decorated, got many compliments on how amazing the party was. I owe a good portion to the space! Would highly recommend this to others.

  • Stayed: May 2012, traveled with friends
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Thank KatieLynn24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
414Allison, General Manager at Hotel Metro, responded to this reviewResponded September 12, 2012

Congratulations to the Bachlorette on her upcoming wedding!! Thank you KatieLynn24 for writing a great review of Hotel Metro. We enjoyed having you celebrate with the girls and knowing that we were part of a successful celebratory night it just Fabulous! Here's to a great wedding!!

Cheers,
Kris Willis, General Manager

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304 - 310 of 438 reviews

Reviewed September 9, 2012

This is a nice enough hotel and the staff is helpful but it is not for the business traveler.
The internet was down the whole time I was there and nobody seemed to know when it would work. I booked one of the better rooms and there was no workspace. Ther were limited power outlets and no do not disturb signs available. Pretty expensive for a small town.

  • Stayed: September 2012, traveled on business
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Thank Morrison C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
414Allison, General Manager at Hotel Metro, responded to this reviewResponded October 1, 2012

Thank you Morrison C for your comments on TripAdvisor. It is comments like yours that helps us to improve on areas that need attention. We have just signed a new contract to change our wireless internet access to High-Speed Fiber Optic wireless throughout the entire hotel; I also looked into the suite you reserved and stayed in and you were in our King Spa suite which is more focused on the soaking tub and romance features. We offer King Deluxe suites that have over 570 square feet of living space with a 42 inch working desk area and then another sleep area and 42" flat screen TV. These suites also have 7 outlets for laptops, cameras, cell phone, etc...battery plug ins. Let us know how we can assist with your future reservation so you can personally see why we are the best corporate hotel in downtown Milwaukee.

Warm Regards,
Kris Willis, General Manager

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Reviewed September 9, 2012

My husband and I had an amazing time last weekend. We loved your hotel, and the room was so beautiful. Katherine and Miguel at the front desk were so helpful. We cannot wait to stay at the Hotel Metro again.
Everyone made us feel like we are at home.

  • Stayed: September 2012, traveled as a couple
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Thank Karen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
414Allison, General Manager at Hotel Metro, responded to this reviewResponded September 10, 2012

Welcome Karen S !! We are thrilled that you enjoyed your stay and Miguel and Katherine are just two of our many Rock Stars here at Hotel Metro!
We welcome you to visit us anytime again soon while in Milwaukee so that we can continue to WOW you!!

All the best,
Kris Willis, General Manager

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Reviewed September 7, 2012

I have NEVER experienced such a high level of customer service from a hotel. Every team member was friendly, pleasant and excited to be at work and assist clients. The hotel manager was extremely friendly and went out of her way to provide tips and city recommendations. The hotel room was beautiful and stocked with great product. The environment and overall culture is one that I will never forget. Hotel Metro is my hotel of choice every time I am in Milwaukee. This is a great example of a well ran business!

  • Stayed: August 2012, traveled on business
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Thank Trishalynn2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
414Allison, General Manager at Hotel Metro, responded to this reviewResponded October 1, 2012

Thank you, thank you Trishalynn2005 for your comments on TripAdvisor about your past stay with us at Hotel Metro! It is customers like yourself that make it fun to be in the hospitality business! We have many Rockstars here at Hotel Metro, and they do not find it hard to offer outstanding guest service, everyday to our guests! Please come back and see us all soon!

Warm regards,
Kris Willis, General Manager

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Reviewed September 4, 2012

My husband and I spent two nights at Hotel Metro over Labor Day for a weekend getaway from Chicago. I am a huge fan of historic hotels and chose Hotel Metro based on a mention of it in Chicago Magazine this past summer as a great place to stay when visiting Milwaukee. The art deco decor was great, and the room (spa suite) was perfect. We are always big users of the mini-bar and in-room snack options, both of which were great. Comfy bed and lots of room in the suite, in addition to high-quality toiletries and a huge spa tub.

We also enjoyed the rooftop garden, which was a great place to bring your own drink (the upstairs bar was not open when we were there) and take in the skyline and some fireworks. I would highly recommend this hotel and will come back. Great location walking distance to lake, river walk, and historic 3rd ward.

  • Stayed: September 2012, traveled as a couple
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Thank Holly L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
414Allison, General Manager at Hotel Metro, responded to this reviewResponded September 12, 2012

Thank you Holly L for the great comments on our Historic aspect! The building that we occupy is celebration 75 years of service this year!! Hotel Metro has had the opportunity of occupying it for the past 14 years and couldn't be happier! We would love for you to stay with us again soon and personally give you background on the Art Deco design and how it came about with Madam Kouny's personal touch on hand woven carpets from Tibet and bamboo flooring! We'll even buy you a drink on Zen on Seven, our rooftop bar!
You are always welcome back while visiting in Milwaukee!

With warm regards,
Kris Willis, General Manager

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Reviewed September 4, 2012

Hotel Metro offers something so different from your traditional hotel stay. I fell in love with the art deco design immediately. The details- from the hotel entrance, red elavator doors, to the old mail chute catered to my design sense. Our large room with its curved walls and gigantic soaking tub kept us wanting for another nights stay. As if this wasn't enough to meet our expectations- we were then told (by the more than helpful staff) that they also provide bicycles and a genuine London cab for transportation around the city- Free of charge! We made sure to tip generously!

  • Stayed: September 2012, traveled as a couple
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Thank cnorto2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
414Allison, General Manager at Hotel Metro, responded to this reviewResponded September 10, 2012

Welcome cnorto2!! What a great evaluation of Hotel Metro! It is responses and comments like yours that motivates our team to step up and continue to make each guest(s) stay a memorable one!
Hope to see you again, soon! Let us know if we may assist you prior to make sure you get to enjoy all our great amenities!!!

All the best,
Kris Willis, General Manager

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Reviewed September 4, 2012

Stayed here for a wedding. Perfect location for the waterfront and the Art Museum. Staff was very friendly and especially helpful when I discovered that I left my suit bag at home. (thank you, Katherine). Rooms were lovely, very clean and housekeeping staff was excellent. And the breakfasts were great.

  • Stayed: September 2012, traveled as a couple
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Thank barryyac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
414Allison, General Manager at Hotel Metro, responded to this reviewResponded September 10, 2012

Thank you barryyac for your awesome review on TripAdvisor! We are excited to hear that your stay during a celebration of a wedding was a fantastic one!
We also love to hear back the positive comments because it not only helps us deliver better service, but it also shows that our talented team members are delivering our guests a wonderful experience.
Hope to see you soon!

All the best,
Kris Willis, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Metro

Address: 411 East Mason Street, Milwaukee, WI 53202-3702
Location: United States > Wisconsin > Milwaukee > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#11 Luxury Hotel in Milwaukee
#15 Romantic Hotel in Milwaukee
#18 Business Hotel in Milwaukee
Price Range: $166 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Metro 4*
Number of rooms: 62
Official Description (provided by the hotel):
This historic, Art Deco inspired, hotel is located in the heart of downtown Milwaukee's Art and Entertainment District. Our suites are not just spacious, they are HUGE! Our suites range from 450 sq.ft. to 750 sq.ft. and can accommodate up to four guests per room. We are located in the middle of a very walk friendly and restaurant rich neighborhood. We are very close to Lake Michigan's waterfront, the Milwaukee Art Museum, Harley Davidson Museum, BMO Harris Bradley Center and the Wisconsin Center. Hotel Metro is a Four-Star, full-service hotel and has been fortunate enough to have been recognized as "One of the Top Hotels in the World" by Travel & Leisure Magazine, as well as "Where to Stay" by the New York Times. Most recently, we were honored with the 2013 & 2014 Excellence Award from TripAdvisor. ... more   less 
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Also Known As:
Metro Hotel Milwaukee

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