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“Hotel Metro -It's All About You!”
Review of Hotel Metro

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Hotel Metro
Ranked #41 of 56 Hotels in Milwaukee
Reviewed July 9, 2012

We were looking for a hotel close to Summerfest that did not require a 2-night minimum stay and found Hotel Metro. Service was excellent-best I've had in a long time. Rooms are way cool-spacious and can easliy accomadate 4 people if need be. Will be staying here again!!

  • Stayed: July 2012, traveled with friends
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Thank JerriC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 12, 2012

Thank you for your feedback and your patronage to our hotel! We look forward to your next stay. Have a wonderful summer.
Warm Regards,
Allison Geschke
HR/ Online Media Manager

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Reviews (438)
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324 - 330 of 438 reviews

Reviewed July 2, 2012

We stayed for two nights and everything, from arrival to departure, focused on us and meeting our wants and needs. We arrived early and Katherine treated us to an upgrade to a master suite because our room wasn't available yet (we arrived a couple of hours BEFORE the noted check-in time.) Our room was absolutely beautiful and spacious and from what we saw, this is true for the "standard" rooms as well. Everyone was warm, friendly and engaging. There is a beautiful rooftop area as well as a great bar and restaurant right in the hotel with many good restaurants and bars in the immediate area. The location of the Metro put us close to everything!! It was a short walk to Lake Michigan, the Milwaukee Art Museum, the Summerfest grounds and so much more. The Metro also has an English taxi cab and offer it as a complimentary service!! We come to Milwaukee to stay at least once each year and this be our first choice for future visits!!

  • Stayed: June 2012, traveled as a couple
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Thank Tish J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 9, 2012

Thank you for taking the time in providing your feedback on your recent stay, Tish. I will be sure to pass on your kind words to both Katherine and the rest of the staff. We welcome you back anytime and we look forward to your next visit!
Warm Regards,
Allison Geschke
HR/ Online Media Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 26, 2012

We (husband, 8 yo daughter and myself) stayed here for 6 nights. From the 1st moment I called to book the room I was impressed with the friendliness and helpful attitude of the staff (I am talking about you, Kevin). :) I had initially booked with the Iron Horse Hotel but was not completely sold on the location and the price - plus they were not willing to work out any kind of a package. One call to the Metro and Kevin hooked me up and I happily canceled with the Iron Horse. I am so happy I did. The Metro's location is perfect. You are 4 blocks from Lake Michigan (MAM!) and the Milwaukee River. There are numerous restaurants within walking distance and getting around is so easy. My daughter and I fell in love with the soaking tub in our bathroom and having a 2 bedroom suite was a dream. We had breakfast each morning downstairs and the food and service were always good and reliable. I recommend this hotel to anyone looking for a great place to stay while in Milwaukee.

  • Stayed: June 2012, traveled with family
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Thank mcubed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 9, 2012

Thank you for your review and we are glad you and your family enjoyed your stay with us! It is comments like yours that we strive for from all of our guests. We are glad that you were able to take advantage of our two bedroom suite and I will be sure to pass your sentiments on to our staff for giving your the exceptional service you deserve. We look forward to seeing you again.

Thanks Again!
Allison Geschke
HR/ Online Media Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 26, 2012

You have an amazing hotel! We spent the night in room XXX, and had our niece and her husband join us for dinner on the first floor. I was completely floored by the quality of the room and the food, the cleanliness of the hotel and the friendliness of the staff. We will be back!!

Room Tip: Stay there!!!
  • Stayed: June 2012, traveled on business
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4  Thank AZRobert1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 9, 2012

Thank you for your patronage and for writing about your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay, services and dining experience you are helping us deliver a superior experience for you and other guests in the future. We hope to see you soon! Please contact me directly if I can be of any assistance to you in the future.

Thanks Again!
Allison Geschke
ageschke@hotelmetro.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 21, 2012

I recently got married on the rooftop of Hotel Metro. It was absolutely AMAZING! Jon Prill was great to work with. We had rain in the morning and John kept an eye on the radar. He set up both outside and inside (in case of rain). Once the rain stopped the staff was on hand to wipe off the chairs and set up rugs. They even offered the ballroom for pictures if the rain did not stop. I was very happy with the service we received and would recommend to anyone looking for a small ceremony venue!
We also stayed in a suite and the room was great. All the staff from the valet, front desk, etc... were extremely pleasant and caring!

  • Stayed: June 2012, traveled as a couple
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3  Thank Joy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 26, 2012

Thank you for the kind words Joy! We are delighted to hear that we did our part in making your wedding day enjoyable! I will be sure to pass your sentiments on to Jon and the rest of our staff. We look forward to having you stay with us in the future. Allison Geschke, HR/ Online Media Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 16, 2012

We were here for a wedding with all the events taking place in the hotel; staff is friendly, aims to please even if there are a few minor glitches along the way (no valet when we pulled up) Rooms are large, comfortable beds, huge bathrooms, and comfortable seating in the suite area of the room. Dim lights seem to be standard in most hotels these days, wish they would provide decent reading lights. Even with the wedding rate we still felt this was expensive, but I'd advise anyone who comes to join the loyalty program, we got a $25 voucher and used it for breakfast. Banquet meals were well served, and average food.

Room Tip: Rooms on Mason street avoid the noise from the bars, but the Harley riders provide a lot of street n...
  • Stayed: June 2012, traveled with family
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4  Thank fooddr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
414Allison, Manager at Hotel Metro, responded to this reviewResponded June 18, 2012

Thank you for your patronage and for writing about your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Thanks Again,
Allison Geschke
Online Media Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 16, 2012

I have to share with you that I was SUPER impressed with the hotel and staff and felt cared for. I stayed in a PURE room and my stay could not have been any better. The room was clean,comfortable,and fresh. The staff was super friendly and was there for anything I needed. I would HIGHLY reccomend staying here to anyone visiting Milwaukee. The Metro will be my ONLY hotel of choice in Milwaukee.
Keep up the good work.

Dave M
Chicago IL

Room Tip: The 6th floor is where the PURE rooms are. Totally worth it! Lastly make sure you check out the roof...
  • Stayed: June 2012, traveled with friends
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3  Thank Dave M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Metro

Address: 411 East Mason Street, Milwaukee, WI 53202-3702
Location: United States > Wisconsin > Milwaukee > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#11 Luxury Hotel in Milwaukee
#15 Romantic Hotel in Milwaukee
#18 Business Hotel in Milwaukee
Price Range: $166 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Metro 4*
Number of rooms: 62
Official Description (provided by the hotel):
This historic, Art Deco inspired, hotel is located in the heart of downtown Milwaukee's Art and Entertainment District. Our suites are not just spacious, they are HUGE! Our suites range from 450 sq.ft. to 750 sq.ft. and can accommodate up to four guests per room. We are located in the middle of a very walk friendly and restaurant rich neighborhood. We are very close to Lake Michigan's waterfront, the Milwaukee Art Museum, Harley Davidson Museum, BMO Harris Bradley Center and the Wisconsin Center. Hotel Metro is a Four-Star, full-service hotel and has been fortunate enough to have been recognized as "One of the Top Hotels in the World" by Travel & Leisure Magazine, as well as "Where to Stay" by the New York Times. Most recently, we were honored with the 2013 & 2014 Excellence Award from TripAdvisor. ... more   less 
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Also Known As:
Metro Hotel Milwaukee

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