I had the worst experience at the Hyatt Place Milwaukee- West and I suggest no one ever stay there. This hotel has bed begs and horrible management. Katlin, the assistant manager handled the whole situation unprofessionally. I would have rather seen the head manager but the person was know where to be found. Katlin refused to refund any money back even the days we didn't stay there and we had to find somewhere else to stay in the middle of the night after they falsely accused us of bring them. They didn't follow any type of communication protocol like calling our cell phone numbers which they ask for when you check in, before they entered our room without us there to do a inspection. Because of how unprofessional there management handle the situation, and if this is how they treat there customers I will never stay at another Hyatt ever again. I will also tell family and friends to do the same.
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- Also Known As:
- Hyatt Place Milwaukee West Hotel Milwaukee