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“Great Stay!” 5 of 5 bubbles
Review of InterContinental Milwaukee

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InterContinental Milwaukee
Ranked #24 of 54 Hotels in Milwaukee
Des Moines, Iowa
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Great Stay!”
5 of 5 bubbles Reviewed August 24, 2009

This hotel was perfect for what we were after. A hotel downtown near Water St, and other fun locations. We got a great deal online, and were very happy with the hotel. The room was spacious, and clean. The lobby staff was also excellent. We will be staying here again on our next visit!

  • Stayed August 2009, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DL2DB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,038 reviews from our community

Traveler rating
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    190
    61
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (194)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
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English first
wisconsin
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed August 17, 2009

We booked 2 rooms for the weekend, Brewer game, State fair, then off to Elkhart lake for the races.... Hotel is in a great location, the staff was very friendly, everything was nice as long as you did not look to closely. Cleanliness was a disappointment. Our room had "grunge" in almost every corner. Hair in sink and on floor in bathroom. I moved the hassock from under the table in the living area to find a disgusting dirty wash cloth under it. We talked to front desk and were assured housekeeping would clean much better the next morning. Well, still same grunge in same locations. Last morning our toilet paper was empty only to find no extra roll anywhere in room....
It's not the 4 star they advertised...
With better cleaning and attention to detail it could be one of the better ones in Milwaukee..

  • Stayed August 2009, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank schmidlapp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i1adive, Rooms Division Manager at InterContinental Milwaukee, responded to this review, August 18, 2009
We thank you for your feedback and please let me extend my apologies for the details leading to your disappointment.

Here at the InterContinental Milwaukee we strive to provide an outstanding experience and we deeply regret we did not meet or exceed your expectations. Please know that we have meticulously addressed your concerns and I was surprised and sorry to learn that our response to your situation did not address your concerns. I would like to assure you that your experience is not indicative of our standards or performance and your feedback is helpful to us in making improvements to our service and product.

I certainly hope that this experience does not discourage you from visiting with us in the future as I am confident your next experience with us will be a remarkable one.

Again, I apologize that we did not deliver in meeting your expectations or ours. Please feel free to contact me directly as I welcome the opportunity to speak to you personally. - Steve Mackey Jr - Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albany, NY
1 review
5 of 5 bubbles Reviewed August 6, 2009

The service, food and staff are first rate. I have stayed at the intercontinental every week since March and have never been dissappointed. Romms are spacious and clean. food is five star and teh staff is the best.

Frederick E. Fitte
Sr. Program Manager
Harris Corporation

  • Stayed July 2009, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank FEFAlbany_NY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
waterford,wi
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 4, 2009

I was very impressed! The hotel was very clean and the staff very friendly!

  • Stayed July 2009, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JesWaterford_wi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 26, 2009

The staff at this hotel really understands service.
We try to visit Milwaukee every year for our anniversery and every year we had a special dinner at Giovannis Restaurant which we new had closed last year. Some friends from the area mentioned another Itialian restaurant, Zarletti's, which to make a long story short dropped the ball and we left before being able to order. We went back to the hotel very frustrated. The manager of the hotel was in the lobby and recognized our distress. After informing him of our situation he made a phone call and got us into an amazing restaurant, Tuto, which he informed us was owned by the same family that owned Giovannis. He even requested they prepare a special meal from Giovannis that wasn't even on their menu. He made what we thought was going to be a disappointing evening into one that was very special. And he gave us a connection to a place we thought was lost forever.
I would definitely recomend this hotel to anyone, the rooms are clean and well appointed, it's in a great location right in the middle of downtown Milwaukee, the lobby is amazing but most of all the staff is incredible!!

  • Stayed July 2009, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank iosilvr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bloomer
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed July 24, 2009

I am currently sitting in the room right now. Giving this Hotel a four star rating is a joke. Because you spend a little on decore and a flat screen tv does not give me enought reasoning to rank this hotel that high. I am sitting in the room right now and I will list what I dislike.

-Door latch/lock is almost falling off
-Smoke detector is inoperable
-Bathroom is filthy
-I opened the top drawer to look for the phone book and there is dirt, coffee ground and garbage
-The beds are spring mattresses and very uncomfortable, you can feel the springs
-You have to pay for WIFI
-Carpet is dirty
-Parking is additional $28 per day
-Price does not reflect the room, this should be a $80 room not a $150

Likes
- Decor of both the room and more so the hotel
- Location

  • Stayed July 2009, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Zeilzabob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 21, 2009

My partner & I went to MKE for Pridefest and a surprize birthday party for my sister. This hotel was both fun and accessible. We loved the brunch at the Kil@Wat restaurant. The service, food, and decor were all great. We were within minutes of everything. Had a blast, e

  • Stayed June 2009, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank DanKaru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about InterContinental Milwaukee

Property: InterContinental Milwaukee
Address: 139 East Kilbourn Avenue, Milwaukee, WI 53202 (Formerly Wyndham Milwaukee Center)
Phone Number:
Location: United States > Wisconsin > Milwaukee > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Luxury Hotel in Milwaukee
#20 Romantic Hotel in Milwaukee
#27 Business Hotel in Milwaukee
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Milwaukee 4*
Number of rooms: 221
Official Description (provided by the hotel):
InterContinental Milwaukee is the place to indulge your senses. Located along the Milwaukee Riverwalk, a vibrant stretch lined with parks, sculptures, restaurants and nightlife, the InterContinental Milwaukee places you in the centre of the downtown business and theatre districts. Discover the historic Pabst Theatre, the Milwaukee Art and Natural History Museums, or one of Milwaukee's many summer festivals. For a more leisurely tour of the city take a walk along Old World Third Street or in Cathedral Square Park, and don't forget to visit the Milwaukee Public Market. ... more   less 
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Also Known As:
Intercontinental Milwaukee Hotel Milwaukee
Milwaukee Intercontinental

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