I had an opportunity to stay at the Intercontinental Milwaukee earlier this week. From the greeting, which was courteous and professional at check in, to the valet who not only retrieved my bags and put then in the car for me, but also started the car and made sure it was warm when I began my drive home, to the staff recommending a wonderful restaurant and then asking the next day about the reservation, the service and hospitality was excellent, and reminiscent of a smaller, boutique style hotel rather than a large downtown hotel.But what put this establishment over the top for me, was over breakfast - my friend and i were eating at the Kilowat restaurant on the second floor, and being early in the morning, the sun was shining brightly. Without either of us asking for it, one of the servers came on his own, and closed the shutters to prevent us from squinting at one another. This last act, reinforced to me the culture at this hotel of excellent guest service, professionalism, respect, and a genuine desire to make it the best possible stay and leave a very positive impression. All the people I interacted with during the stay represented the Intercontinental brand exceptionally well and I will definitely be staying here again.
- Official Description (provided by the hotel):
- InterContinental Milwaukee is the place to indulge your senses. Located along the Milwaukee Riverwalk, a vibrant stretch lined with parks, sculptures, restaurants and nightlife, the InterContinental Milwaukee places you in the centre of the downtown business and theatre districts. Discover the historic Pabst Theatre, the Milwaukee Art and Natural History Museums, or one of Milwaukee's many summer festivals. For a more leisurely tour of the city take a walk along Old World Third Street or in Cathedral Square Park, and don't forget to visit the Milwaukee Public Market. ... more less
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- Also Known As:
- Intercontinental Milwaukee Hotel Milwaukee
- Milwaukee Intercontinental