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“A spa like hotel in downtown Milwaukee”

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InterContinental Milwaukee
Ranked #30 of 55 Hotels in Milwaukee
Reviewed April 9, 2012

I can't say enough great things about this Intercontinenal in downtown Milwaukee. The staff was gracious, helpful and super accomodating. Amanda V checked us in and we were treated like royalty. The experience was made pleasant (after a long trip) and our room was exceptional. Amanda checked back with us to make sure were happy with the room. It was above our expectations and the bathroom and the room was positively Zen like. This hotel is a great oasis of calm, quality and high standards. We were there for 4 days and the entire staff was professional, helpful, attentive, and pleasant at all times. For our next trip to Milwaukee, there is only one place to stay... Intercontinental. Thanks everyone for a wonderful, restful, terrific stay.

  • Stayed: April 2012, traveled as a couple
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Thank happytraveler8147
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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824 - 830 of 1,119 reviews

Reviewed April 7, 2012

Lee the concierge was very helpful in helping us find a comfortable room and was very helpful with directions and advice about the city. Lee provided great customer service and was a good representative of the hotel.

  • Stayed: April 2012, traveled as a couple
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1  Thank Chaz G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jennifertucker, Manager at InterContinental Milwaukee, responded to this reviewResponded May 1, 2012

I am delighted Lee was helpful to you. We often hear positive comments about him and I will make sure he hears your review. We look forward to having you back.

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Reviewed April 2, 2012

I was never treated so well. Wow the great people at the Milwaukee Intercontinental they all were so wonderful.
It was business but it felt like vacation. They did a great job with everything ..
A big thank you to Bryant and Will, Joy and Kerri what a great team.
Can not wait to return to Milwaukee you were so nice.

Room Tip: we were on top floor great view
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  • Stayed: March 2012, traveled on business
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Thank nella p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jennifertucker, Manager at InterContinental Milwaukee, responded to this reviewResponded April 16, 2012

...and we are ready for your return any time. Thank you for the great review. I will make sure Bryant, Will, Joy and Kerri get some well-deserved recognition. We look forward to seeing you soon.

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Reviewed April 2, 2012

This was our first visit to Milwaukee and we could not have stayed in a nicer hotel. The hotel has a parking garage which makes it very nice. Check in was a breeze and the room was delightful. The bed was very comfortable. Room service was prompt and the food was very good.

Room Tip: Do not get a room that has and an adjoining room unless your friends or family are on the other side...
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  • Stayed: March 2012, traveled with friends
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Thank Lisa T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jennifertucker, Manager at InterContinental Milwaukee, responded to this reviewResponded May 1, 2012

I am so delighted to hear we were part of creating a good first impression of Milwaukee. I love this city; so, it is always fun whenever someone takes the time to mention all the details of our hotel as you have. I certainly hope you will come back to Milwaukee and give us the pleasure of serving you again.

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Reviewed March 29, 2012

Perfect business hotel - wonderful WONDERFUL rooms, check in was effortless and the attentiveness and upscale-factor for the little town of Milwaukee was bar-none. Excellent job and I'd stay here again. We thought there was only one hotel in town (the elegant old-world blue-blood one) but now we're convinced it's the Intercontinental always.....nicely done! Worth staying here.

  • Stayed: March 2012, traveled on business
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Thank NonaKim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jennifertucker, Manager at InterContinental Milwaukee, responded to this reviewResponded April 9, 2012

Thank you for your great review. We certainly do hope we have the opportunity to serve you again. I love that you appeciate the attention to detail we try so hard to achieve. Hope to see you again--soon!

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Reviewed March 22, 2012

Generally nice hotel. The lobby looks great. But the room was surprisingly average. My first room that is... I checked in late. Service was good. Settled into my room. Looked up at the ceiling. And couldn't believe how filthy it was. It looked like mold to me. When security came up to help me change rooms, they said it was the AC vents blow causing dirt to collect all over the ceiling and especially in all the corners. Really? Well, even if it wasn't mold, it was still pretty gross. To their credit, they moved me without question and upgraded me to a bigger nicer room. Even in that one, the ceiling was still a dirty around the air vents. No conclusion as to whether it was dirt or mold. Anyway... The service was good. Everyone nice and responsive. But the facility itself is clearly old and causes me to question ever staying here again.

  • Stayed: March 2012, traveled on business
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Thank ncdvl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, ihgcare at InterContinental Milwaukee, responded to this reviewResponded April 22, 2012

Dear Brianfnc,

Thank you for taking the time to write a review of your stay at InterContinental Milwaukee. Your feedback is very important to us as this assists us in continually improving the services and facilities we have to offer to our guests. We would like to express our sincere apologies for the shortcomings you experienced during your stay at InterContinental Milwaukee and for the inconvenience this has invariably caused you.

Thank you and best regards,
Brenda J.
IHGCare

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Reviewed March 18, 2012

This was our first visit to this hotel. The room was a decent size although the bathroom was very small. I have stayed at other hotels in this chain and love them. I was surprised at the sparse nature of the hotel room.

The staff was pleasant and responsive.

Stayed: March 2012
Thank Scottsdale1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jennifertucker, Manager at InterContinental Milwaukee, responded to this reviewResponded April 9, 2012

It is always rewarding to know our staff met guests' expectations. We take all reviews not consideration as we plan the next stags of improvements. Thank you for taking the time to write this review and for your patronage.

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Additional Information about InterContinental Milwaukee

Address: 139 E Kilbourn Ave, Milwaukee, WI 53202-3125 (Formerly Wyndham Milwaukee Center)
Phone Number:
Location: United States > Wisconsin > Milwaukee > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#9 Luxury Hotel in Milwaukee
#20 Romantic Hotel in Milwaukee
#27 Business Hotel in Milwaukee
Price Range: $77 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Milwaukee 4*
Number of rooms: 221
Official Description (provided by the hotel):
InterContinental Milwaukee is the place to indulge your senses. Located along the Milwaukee Riverwalk, a vibrant stretch lined with parks, sculptures, restaurants and nightlife, the InterContinental Milwaukee places you in the centre of the downtown business and theatre districts. Discover the historic Pabst Theatre, the Milwaukee Art and Natural History Museums, or one of Milwaukee's many summer festivals. For a more leisurely tour of the city take a walk along Old World Third Street or in Cathedral Square Park, and don't forget to visit the Milwaukee Public Market. ... more   less 
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Also Known As:
Intercontinental Milwaukee Hotel Milwaukee
Milwaukee Intercontinental

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