We stayed at the Iron Horse on May 4th to celebrate our anniversary. They were sold out of King standard rooms, so we booked a Creme City Studio. While the room was unique and very nice, it didn't seem any larger than a standard room. Upon arrival, there was a HUGE Derby party going on that took over the entire main floor of the hotel. I booked this room directly with the hotel just a few days before arrival. It would have been nice to know the scene would be a huge party. Not a good fit for a romantic anniversary trip. Our room only had 1 bath towel in it, and we had to call for more towels. The walls are not very sound proof either Our neighbors woke up early the next morning with another party in their room. We did visit the bar after 9pm. The service was sub-par for such a high-ranking hotel. glasses and beer bottles were left on tables and on bathroom shelves for hours. Both the mens and womens bathrooms were also out of towels all night too. We had turndown service, and they took our soap without leaving a new one. (??) Upon checkout, the clerk asked me how my stay was. I started to explain that we were disappointed, and she quickly changed the subject and disregarded my comments.
Overall, my advise would be to check the special events calendar before booking. Also beware- the service is no better than your average mid-line hotel. Overpriced for what you get.
- Official Description (provided by the hotel):
- The Iron Horse Hotel is Milwaukee's most chic and sophisticated property - the transformation of a 100-year-old downtown warehouse into a modern luxury boutique hotel. As the industry's first upscale hotel geared for business travelers and motorcycle enthusiasts alike, The Iron Horse Hotel meets the distinct needs of both corporate and leisure guests with its special services, unparalleled amenities and 100 loft-style guest rooms. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Iron Horse
- Iron Horse Milwaukee