Stayed one night at the Iron Horse Hotel in Milwaukee. There are plenty of things I could say about the place—some pro and some con—but the two I will mention strike me as very important. Two things seem paramount: at a hotel one should be able to sleep when tired, and the hotel should be clean.
The walls in the hotel, at least in certain places, must be fairly slim. At 1:30 in the morning I began to hear talking an adjacent room. I waited a while for it to stop, but when it didn’t I put on the earplugs that we found in the room when we arrived. The flyer behind them indicated that they were in case we were bothered by at train that runs nearby. We actually heard the train earlier in the evening, and it wasn’t a problem. The real problem, and I now suspect (but don't really know) that the earplugs were provided for this reason, was that one could hear ordinary conversation, to the point where it was clear what was being said, in the next room. We were on the sixth floor, in an otherwise quite section of the hotel. Walls shouldn’t that thin. The conversation went on until 3:30, and sleep was interrupted by it intermittently. They occupants seemed to be talking at a normal volume.
The second problem is rather unpleasant to write about, but here goes. The Iron Horse is a “pet friendly hotel.” When we left our room to check out, we rounded a counter. As I walked I felt my foot slip. Looking back, I saw that a dog had defecated in the hallway, and we discerned that my wife and I both walked in, and latter discovered that the wheels of our luggage had rolled though, the mess. (She was several feet beyond me when I made the initial discovery. We continued down the hall, to the elevator, and from the elevator to the front desk—not fully comprehending the extent of the mess.) We then examined ourselves and our luggage, and reported exactly what happened and asked that our shoes and luggage be cleaned off. There was excrement on the 6th floor hallway, the elevator, the walk from the elevator to the desk and the mat in front of the desk—as well as our shoes and luggage wheels. Housekeeping was called in. The man from housekeeping then did a terrible job of cleaning our shoes and luggage. (We ended up cleaning our shoes.) In addition, when he “cleaned” the luggage he laid it on the soiled mat, where it acquired a little more filth. I asked him to be sure the luggage was clean. He said he did. (I learned when we went outside waiting for our car that he’d done a very pour job.) We pointed out the mess on the mat, and the woman behind the desk, got some spray to clean it up. We apologized for the mess. She sort of laughed, shook her head, rolled her eyes, and said. “It’s certainly not the first time.” She told the housekeeping rep about the mess on the 6th floor. How clean it got after that we do not know. (Did I mention there was some on my pants. It was not the most solid effort a dog can make.)
A final note, we are not squeamish. We’ve had dogs, finished them in canine obedience, and shown them. Still, this is one of life’s little experiences we would happily have missed.
- Official Description (provided by the hotel):
- The Iron Horse Hotel is Milwaukee's most chic and sophisticated property - the transformation of a 100-year-old downtown warehouse into a modern luxury boutique hotel. As the industry's first upscale hotel geared for business travelers and motorcycle enthusiasts alike, The Iron Horse Hotel meets the distinct needs of both corporate and leisure guests with its special services, unparalleled amenities and 100 loft-style guest rooms. ... more less
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- Also Known As:
- Hotel Iron Horse
- Iron Horse Milwaukee