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“Looks, Location, Local”
Review of The Pfister Hotel

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The Pfister Hotel
Ranked #5 of 56 Hotels in Milwaukee
Certificate of Excellence
Columbus, Ohio
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Looks, Location, Local”
Reviewed March 13, 2014 via mobile

I normally try to stay at locally owned/operated hotels when I can. Imagine my surprise to find The Pfister Hotel was not only local, but right downtown in the heart of business. The hotel is gorgeous, in an old school chic glamorous way. Dripping with lights, artwork and marble, the lobby hosts a very attentive front desk staff who went out of their way to please. They made my stay so enjoyable, I rebooked for my next trip before I left. They also have one of the best hotel restaurants I have ever eaten in.

Stayed March 2014, traveled on business
Helpful?
Thank LottaTravelinMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (570)
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English first
Minneapolis, Minnesota
Level 3 Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 12, 2014

This is an absolutely beautiful hotel, we are glad we stayed, but we won't return.

Perhaps it is not fair to judge the service after spending a week at a Ritz Carlton property last month but in comparison, the Pfister was a letdown. While all were cordial, no one went out of their way to make us feel welcome, for example: no welcoming words or engagement at check-in and when the bellman brought us to our room he dumped the bags and asked if we had any questions...having never been there before it may have been nice to have a brief overview of the hotel or room (there are clearly fascinating stories to be told!) We had to inquire about WI Fi availability, and at that point he replied "oh, you must have gotten a deal because you have a code" (glad we asked.)

The biggest downside was that we upgraded to a larger suite from the original king suite we reserved (an extra $100 per night for a total of $350. per night) our room was very dark as it was on the second floor overlooking the roof and air conditioning unit (or some equally unappealing contraption) The waving of flags/creaking flagpoles during the night was very loud and kept us up, in addition, the front of our room overlooked the lobby area where welcome tables were set up for a large conference that was arriving….the associated noise was very disruptive to trying to have a restful afternoon! When I mentioned all of this to the desk attendants at check out I was politely dismissed, not even an attempt to make us feel better about spending a premium for a sub-standard experience. We were also disappointed that the room service dishes were still outside of our door at 4 pm the next day!

Loved the convenience of valet parking, the pool, service in Blue and the music in the lobby lounge but the whole picture will have us looking elsewhere on the next trip.

Room Tip: higher floor
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Trip123_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delafield, Wisconsin
2 reviews
Reviewed March 11, 2014

We stayed for a just one day getaway and had a really nice experience from start to finish. We were upgraded to a beautiful room that had lovely views of the city and lake. The room was large and comfortable. Helga the concierge was warm and helpful.

The hotel is historic and beautiful and full of charm throughout. We dined at the Mason Street Grill which provided us with a wonderful dining experience. Great service from the bar to the kitchen. Great steak and salmon, we will be back again!

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kathbren7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pewaukee, Wisconsin
1 review
Reviewed March 11, 2014

We just had a wonderful stay at the Pfister. From check in, lounge, room, cafe and staff, it was perfect. We will definitely return for another stay. I recommend it to anyone, couples, families, business. You will be delighted.

Room Tip: every room we saw was great.
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  • Stayed March 2014, traveled as a couple
    • Value
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    • Service
Helpful?
Thank 135judi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Bend, Wisconsin
Level 6 Contributor
211 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed March 10, 2014

Another night experiencing the great hospitality of the Pfister. Comfortable and quiet accommodations. Great banquet staff all focused on a quality experience. The food served at the event I attended was I can't wait to return!

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DetailsByBill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlantic City, New Jersey
Level 6 Contributor
264 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
Reviewed March 10, 2014

I booked this room for a one night business trip through an online discount site. I was happy to get a room at such a nice place for such a good price. The room, however was unbearably hot. We told management and they covered the bill for our business breakfast meeting for 6. I was very pleased with how they handled my complaint, and I will always try to stay here when I return to Milwaukee.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank droppinout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marquette, MI
Level 6 Contributor
322 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed March 10, 2014

Beautiful hotel that is undergoing room renovations (to be completed soon). Stayed in one of the new rooms - beautiful and relaxing. This is a great location for walking to the MAM, Third Ward, and Riverside or Pabst theatre. Plus, many restaurants to choose from on nearby streets as well as the hotel itself. Will stay there again!

Room Tip: Ask for tower rooms.
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  • Stayed March 2014, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lizardMarquette_MI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Pfister Hotel

Property: The Pfister Hotel
Address: 424 E Wisconsin Ave, Milwaukee, WI 53202-4436
Phone Number:
Location: United States > Wisconsin > Milwaukee > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Milwaukee
#2 Luxury Hotel in Milwaukee
#2 Spa Hotel in Milwaukee
#3 Romantic Hotel in Milwaukee
#7 Business Hotel in Milwaukee
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Pfister Hotel 4.5*
Number of rooms: 307
Official Description (provided by the hotel):
The Pfister Hotel, built in 1893 has been the premier downtown Milwaukee hotel for over a century, and continues to celebrate a tradition of gracious service and impeccable style. From the moment you arrive, you'll notice the extraordinary architecture, and a welcoming ambiance marked by a priceless Victorian art collection which rivals that of any hotel in the world. The Pfister Hotel in Milwaukee has received accolades as being the best of downtown Milwaukee hotels since it opened. We are proud of our AAA Four-Diamond Award and membership in two of our industry's leading organizations: Historic Hotels of America and Preferred Hotels & Resorts Worldwide. ... more   less 
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Also Known As:
Pfister Hotel Milwaukee

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