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“Elegant grand hotel in great location”
Review of The Pfister Hotel

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The Pfister Hotel
Ranked #5 of 56 Hotels in Milwaukee
Certificate of Excellence
Seattle, WA
Level 4 Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Elegant grand hotel in great location”
Reviewed October 28, 2012

Blew into Milwaukee 2 days ahead of schedule, thanks to Hurricane Sandy. Was disappointed that the Pfister wouldn't match my my Expedia rate, but they did at least put us in a room for the three days without having to move.

Lovely old hotel, with large rooms and very comfortable beds. It's right smack downtown, and Friday at 2am there wa definitely some street noise. On the upside, Cubanitas (good) and Carnevor (so-so) are around the corner, and Buckley's (excellent) is a four block walk. 5 stars for location. The lobby bar is quite good, and the cafe serves respectable coffee. The view at the rooftop bar, Blu, was better than the drinks. We didn't try the restaurant. Housekeeping was exceptional -- would give them 5 stars for cleanliness and service.

Why not 5 stars? Parking is very expensive at $25-30/d -- it's not exactly Manhattan -- and they still charge for wi-fi. Hello expensive hotels: you cannot continue to charge for what travelodge etc include for free. If you are parking, consider upgrading to the business package: you get a suite, along with parking, wifi and bottled water included for $40.

Room Tip: Note the business package, if available. The suite really was quite nice.
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank gasgrrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kenneth W, Front Office Manager at The Pfister Hotel, responded to this review, November 8, 2012
Thank you so much for choosing the Pfister for your time here in Milwaukee as well as taking the time to share your experience here with us. We are extremely fortunate in so many ways from our location, to the facade and decor, to the remarkable amenities, but above all because of the people that make the Pfister truly the best. Again we thank you for your kind words and hope that you will continue to choose the Pfister when visiting Milwaukee.

Thank You
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English first
London, United Kingdom
Level 6 Contributor
135 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed October 28, 2012

Stayed here on business trip, probably my 10th stay in this great hotel, perfect for my office. The reception staff are always great, the concierge very helpful and friendly and the bar staff attentive. The breakfast servers are not so good, they are the same ones who were there on my first visit in 2007 and are surly and unhelpful, one particular waitress even rolls her eyes at every request. The Starbucks barista is good though he can make a good latte. Shame a great hotel is spoiled by these ladies. The food at breakfast is perfect though.

Stayed October 2012, traveled on business
Helpful?
1 Thank S8C11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin Z, Manager at The Pfister Hotel, responded to this review, November 1, 2012
Dear Scarr11,

Let me start by saying how pleased we are to know that you're a repeat guest from so far away no less. We're always happy to hear feedback about our guests experience and are thankful that you decided to review your stay with us on our Tripadvisor page.

As we're always looking for ways to improve our service and enlighten our staff as to ways they can better assist our guests, I'll be sure to take your comments to our team in the cafe. Our goal is to have not just our food, but our service be perfect as well.

Thanks again for your visit, and we look forward to having you again!
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Watertown, Wisconsin, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 26, 2012

My girlfriend and I get together a couple times a year, this year we desided to go to Milwaukee and spend a couple days touring. We found a BFF package that the Pfister was offering, which included one night stay, 50.00 GC for the Mason Street Grill, 25% disc to the spa, 10.00 drink ticket for each and valet parking. WOW we were treated like royalty, we can not say enough about how nice the staff was.The room was very nice, the food was excellent, and the Bloody Mary's were to die for....love love love them!!! Everyone made us feel so welcome, we will choose the Pfister for our next get together.

Room Tip: Rooms with the lake view were great.
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  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
1 Thank Sandy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin Z, Manager at The Pfister Hotel, responded to this review, October 27, 2012
Hi Sandy!

In short - this is exactly why we designed our "Me and My BFF" package. We're always thrilled to hear that people enjoy their experience at our hotel - but knowing that you took advantage of a package designed for experience like the one you and your girlfriend had makes things all the more rewarding from our end.

We look forward to seeing you both during your next get together here at the Pfister!

Thanks again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago,IL
Level 4 Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed October 23, 2012

Loved our time at this hotel. We had a tower room with a lake view and it was small, but enough room for the 2 of us. If we had brought our 2 kids I think we would have liked a little more room. The room looked clean but a little dated finish wise. Only down part was the bed itself- pretty lumpy and uncomfortable. We checked out the pool on the 23rd floor where the water was cool, but it was the view to really appreciate-wow!...That's a gotta see. I wonder if we went at a slow time b/c everything was so easy to do; parking, getting around Milwaukee and check in/check out. Very well located in a nice part of the downtown and very close to the river and all the bars/ restaurants there. The lobby was beautiful, as are so many of the buildings down town Milwaukee. Another treat was going to the Oriental Theater a little north of the hotel (5 minutes by car)- very old but a real architectural gem. This is just around the corner to Jalisco's mexican restaurant which was very good. Loved Milwaukee and the Pfister- just wished we had more time there.

Room Tip: Lake rooms give the view.
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank btarch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin Z, Manager at The Pfister Hotel, responded to this review, October 27, 2012
Dear btarch,

Thank you so much for taking the time to share your great experience at the Pfister on Tripadvisor. This is exactly the kind of experience we strive to achieve for all of our guests, and we're happy to hear that we achieved just that with you and your family.

As far as wishing you had more time here - we'd love to have you back in the future, and hope that on your next visit you'll choose to stay with us again!

Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vacaville, CA
Level 4 Contributor
37 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 19, 2012

Last night was my second stay at the Pfister, and once again the room was spacious, modern (e.g. HD Television), and classy. The location in downtown Milwaukee and food at the restaurants were excellent.

The only reason I didn't give it the highest marks is that both trips, the courteous and professional front desk couldn't find my reservation - and then didn't answer the phone when I called a few times.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ScientificLeader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kenneth W, Front Office Manager at The Pfister Hotel, responded to this review, October 23, 2012
Thank you for taking the time to tell us about your experience(s) here with us. We're thrilled that you truly enjoy hotel, but we are also very glad to hear about the areas of opportunity we have. Its through hearing the things that we can continue to grow as we strive for excellence. Again thank you and we truly forward to seeing you again. And during your next visit if your schedule permits we'd love to get a chance say hello.

Thank You
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Level 3 Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed October 15, 2012

This was the highlight of all the hotels we stayed in during our 2 week road trip. We made the reservation with Priceline and got a great rate of 60.00 a night. Once we go to the hotel the lobby itself was with the 60.00. We got to the check in and were greeted by a most friendly young lady. As she was checking us in she asked if this was our first stay in the Pfister and we told her yes and in fact this is our first time in Milwaukee and Wisconsin for that matter. The she said well then let me see if i can upgrade you and she upgraded us to the Double suite. I have been using Priceline for years and this was a first for me and the room was the bomb we both looked at each other and said i with we had booked 2 nights. We really enjoyed the hotel and the city itself and we will be back and i will make every effort to stay at the Pfister again.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank haygar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kenneth W, Front Office Manager at The Pfister Hotel, responded to this review, October 23, 2012
Thank you so very much for your kind remarks and sharing your experience with us all. We are beyond thrilled that you enjoyed everything so much and we do truly hope to see you again in the near future. And this time we'' have to make it at least 2 nights. Thank you again and safe travels.

Thank You
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madison, Wisconsin
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 14, 2012

We just stayed for a quick overnight and loved this hotel. Everyone was friendly, professional, helpful. Right downtown, walking distance to so many great eateries, bars, venues - plus a fantastic view from the tower in Blu. Fun fact, Louis CK was there and we had our 2 second brush with greatness... Beautiful architecture, nice lounges - just simply a class act all the way.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mlavitschke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kenneth W, Front Office Manager at The Pfister Hotel, responded to this review, October 17, 2012
Websters defines class as something of high quality or elegance, which is something the Pfister has always strived for and we are so lucky to have been able to maintain for over 119 years. We cant thank you enough for your kind words and sharing your experience with us . And even more than the beautiful product product we have we are so excited that you got to experience the one of a kind service the staff here puts forth everyday. Again thank you and we look forward to seeing you again.

Thank You
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Pfister Hotel

Property: The Pfister Hotel
Address: 424 E Wisconsin Ave, Milwaukee, WI 53202-4436
Phone Number:
Location: United States > Wisconsin > Milwaukee > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Milwaukee
#2 Spa Hotel in Milwaukee
#2 Luxury Hotel in Milwaukee
#3 Romantic Hotel in Milwaukee
#7 Business Hotel in Milwaukee
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Pfister Hotel 4.5*
Number of rooms: 307
Official Description (provided by the hotel):
The Pfister Hotel, built in 1893 has been the premier downtown Milwaukee hotel for over a century, and continues to celebrate a tradition of gracious service and impeccable style. From the moment you arrive, you'll notice the extraordinary architecture, and a welcoming ambiance marked by a priceless Victorian art collection which rivals that of any hotel in the world. The Pfister Hotel in Milwaukee has received accolades as being the best of downtown Milwaukee hotels since it opened. We are proud of our AAA Four-Diamond Award and membership in two of our industry's leading organizations: Historic Hotels of America and Preferred Hotels & Resorts Worldwide. ... more   less 
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Also Known As:
Pfister Hotel Milwaukee

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