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The Pfister Hotel
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Reviews (2,046)
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All reviewsmason street grilltower roomblu loungehistoric sectionnewer towerclub accessart collectiontop floorlobby loungebeautiful hotelold world eleganceclub levelolder partlake viewdowntown milwaukeeclassic hotelgrand old hotel
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Reviewed August 2, 2012

We chose the Pfister as our wedding night hotel and will NEVER regret it. It was everything we hoped it would be. From our pre-stay communication to our check-out, we were overwhelmed by how kindly we were greeted and treated.

The suite we were assigned was extremely elegant, yet comfortable and inviting. The bathroom was amazing...huge walk in shower, spectacular jetted tub, and enough space for two to get ready. The walk in closet had comfy robes waiting for us. The fridge kept our beverages cool and the distant view of Lake Michigan was delightful.

We also enjoyed just meandering through the hotel itself, marveling at the artwork and people watching in the incredible lobby (the Miami Marlins were also guests that evening). It's also just a few blocks to the Riverwalk...a lovely place for a morning or evening stroll.

The only regret is that we didn't book a longer stay. Make no mistake...this is THE place to stay if you are looking for a truly memorable experience.

Room Tip: Reserve a suite in the old tower.
  • Stayed: July 2012, traveled as a couple
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1  Thank AlumniGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kenneth W, Front Office Manager at The Pfister Hotel, responded to this reviewResponded August 12, 2012

Wow!! Thank you so very much for your kind words and sharing your experience here with us. We all take great pride in working at such an amazing hotel and the staff does such an amazing job of conveying their passion for service. We hope to see you again for many more special occasions.

Thank You

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 1, 2012

We live close to Milwaukee and stay at the Pfister quite a bit. We like to stay in the historic section and last time we had requested that if there was a suite available at check-in, that we would like it. I believe it's like a $25.00 fee. Worth it as the suites seem to have been refurbished. The room was clean but we had a slow draining tub and sink this time. We only stayed two nights so it didn't seem worth it to complain. Bathroom sizes seem to be the same in both the suites and the regular rooms. Nice to have a separate TV and couch area. The one negative thing we keep encountering here is the noise level both in the hallways and out on the street. We have stayed both on the weekends and mid-week and this seems to the be the reoccuring theme. Slamming doors at all hours and so much hall noise! We are not crazy picky but some of this needs to be controlled.

We had happy hour both nights at the Mason Street Grille and that's both a value and a fun place to go. $2.00 beers and $5.00 glasses of wine and $5.00 appetizers. Really a good deal and I feel that the quality has remained consistent and service is good too. We also went up to Blu and that's always such a beautiful view and service friendly and attentive. Wasn't busy up there this time mid-week and nice to relax and look out at the lake.

I'm thinking we might try The Iron Horse Hotel next time. Reviews there are slightly better and the last two times at the Pfister have just been too noisy to be relaxing. Service remains good at the Pfister. I think the Iron Horse is more expensive but we'll give it a try next time.

Room Tip: I believe you can request an upgrade for a fee if it's available. Maybe the rooms in the newer tower are less noisy than the historic section. Air conditioning unit ran on and off all night long.
  • Stayed: July 2012, traveled as a couple
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1  Thank mjhill1004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2012

This is a very classy and nice hotel. The highlight for me (21 male) was that we partied in our room until 4AM and only got one complaint!! Overall had a great night in the city and the rooms were big and had enough to sleep around 8 people...

  • Stayed: August 2011, traveled with friends
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1  Thank MikeMMonte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kenneth W, Front Office Manager at The Pfister Hotel, responded to this reviewResponded August 12, 2012

Thank you for your kind words and positive feedback. We are glad that you and all of your party had a positive experience.

Thank You

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Reviewed July 25, 2012

When in Milwaukee there is no finer place to stay than The Pfister Hotel - then again this is the only place we stay when on business. The hotel takes you back to an opulent era when hotels were gathering places. It reminds me of the Fairmont in San Francisco with rich and highly detalied decor. Service is impeccable.

Room Tip: Start with the lobby bar and have one of their famous Bloody Marys or a Moscow Mule.
  • Stayed: May 2012, traveled on business
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2  Thank mock_my_beans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2012

It was about 10:30 on a Saturday morning before we were going to check out after a two day stay. We went up to the second floor overlooking the lobby to view some of the extensive art collection the hotel has. Also, on this level were several photos and memorabile of the hotels history. An employee came up to us and asked whether we had any questions. She spoke of the history of the hotel. She probably spent 10 minutes with us elaborating about the hotel. she mentioned she had been head of housekeeping for 15 years. The pride she took in her job and the PASSION for carrying it out were evident. My wife and I realized this had been what we had experienced from all staff for the two nights we were there, whether it was the front desk or the person working at Starbucks. Now for some of the more practical matters. Eating in the cafe for breakfast. It is about 25% more than if you went to a regular breakfast places. However, it is a hotel and you should expect that. The lounge in Blu on the 23rd floor is great if you like a subdued atmosphere with a great view. The tower rooms wher we stayed were large, clean and had all the amenities you would need. The soft pillows were great. If you are just looking for a place to sleep at night, then the Pfister is probably not for you. If you want to share in an era where customer service was a priority and the grandeur of a great hotel, then this hotel should work for you.

Room Tip: Any of the tower rooms should be good. They are all away from the elevators. There are some with a lake view.
  • Stayed: July 2012, traveled as a couple
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1  Thank James S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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