- Room Service
We stayed at the Super 8 the night before flying out of Mitchell International Airport. We chose this motel because of the park and fly option. When we checked in at the motel, we were told there was no parking available and even had to pay extra and park a block away. When we got to our room, it wasn't ready and there was linen all piled up on the chair, couldn't tell if it was clean or dirty. So, we had to wait over 30 minutes for housekeeping to clean the room. The shower curtain was full of mold, I couldn't even stand to shower. We were told we needed to be on the shuttle at 3:40 am, but the airport doesn't even open until 4 am. We expected a lot more from the motel and it definitely did not meet our standards. We would not recommend staying again.
Thank you for reviewing the Super 8 Milwaukee Airport hotel.
I am sorry for the problems you experienced here. I do apologize that the room you were given was not cleared by housekeeping, this was our miscommunication. And please allow me to explain the Stay & Fly package, long term parking package. In order to have long term parking reserved, a guest must reserve the Stay & Fly package. Long term parking is not free and is not included with a standard room only reservation. If a guest does not reserve the Stay & Fly package, they do not have any long term parking reserved. Packages are not sold on third party providers, such as Expedia.com or Hotels.com. They sell the hotel room only.
The Stay & Fly package is very popular, which is why we have additional parking space available at our sister hotel. Located less than one block from our hotel. We shuttle guests back & forth at no charge. I am glad we could accomodate you. I am sorry for the inconvenience and any miscommunications. Thank you for your business.
R. Liberacki, GM
We recently stayed at the Super 8 hotel for 2 nights. The hotel was excellent and the staff extremely friendly. My only complaint is that there is absolutely NO parking in their lot. Most spots are taken up by the "Sleep and Ride" folks. We had to park alongside the building and hope no one pulling out of the parking spots would hit us.
Thank you for taking the time to review the Super 8 Milwaukee Airport. Your comments have made my day and will be shared with my staff. We are thankful for your compliments.
We look forward to your next stay. Thank you for your business. R. Liberacki, GM